This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I believe the 2001 Ford seat-belt recall was inadequate and the latches are continuing to break internally. I am respectfully requesting that all the latches be replaced. My reasoning is as follows: I own a 2001 Ford F150. In 2001 I took it in for the seat-belt recall. Ford replaced one latch (the drivers belt latch). Last week the latch on my son's seat belt failed. The latch broke internally. I went to the dealership to have the latch replaced under the recall. I told them their seat belt latches were failing. They told me there was no open recall on the vehicle. I was told by the Ford Motor Companies customer service person that the seat-belts are only warranted for 5 years/50,000 miles. My truck has 55,000 miles on it. I told them seat-belts should never fail. He told me seat-belts do fail and he has seen them fall apart before (the conversation may have been recorded for quality purposes). Ford is taking the position that if one of my family members dies due to a seat belt failure that it is not their problem since their seat belts are only warranted for 5 years/50,0000 miles. That is not acceptable. To date 40% of the seat belt latches in my vehicle have failed (I have 5 latches in my vehicle 2 have failed). Ford is failing to take responsibility for the defective seat-belts and jeopardizing the lives of millions of people. Furthermore they are not telling new car buyers that their seat-belts are only warranted for 5 years/50,000 miles. Nor are they providing any kind of consumer information concerning recommended replacement/maintenance for the seat-belts. If you require any testimony or assistance from me concerning any deaths, injuries or other matters involving these defective seat belts I will be glad to assist. Sincerely robert rassi occupation: Quality assurance manager bsie industrial engineer statistical six sigma black-belt 623-670-3122.
Consumer states that the seat belt latch keeps coming undone. Consumer looked online and found that there was recall 01V227001. When consumer contacted Ford she was told that this vehicle was not part of this recall. Due to VIN. The buckle started coming undone only on bumpy roads. But last week it came undone twice on a city street. She originally thought it was because she had not latched it properly, but once it started on the city streets, latching was not the problem. This problem occurred once a year.
01 V 227 001/TRW seat belt buckles: The front passenger seat belt would come undone while driving. In the event of a crash. The restraint system may not provide occupant protection. The vehicle has been to the dealer for the recall repairs, but the problem has recurred again.
Front passenger's side seat belt unlatched. The front passenger seat belt would release itself. The consumer informed the dealer of the problem but they indicated that they couldn't find anything wrong. The consumer decided to purchase and install a new part and now the problem is gone. The consumer later found out that the part was the subject of a recall. The manufacturer was notified and informed the consumer that her truck was not included in the recall due to VIN.
Passenger's side seat belt buckle is popping out, each time it is being used where male part could latch in, then will pop out. Dealer will replace part.
A D V E R T I S E M E N T S
- Peoria, AZ, USA