This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford F-250. The contact stated that the passenger-€™s and driver-€™s side rear door locking mechanisms were faulty and the doors could no longer be opened. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure. The manufacturer was not yet notified of the failure. The failure mileage was 53,000.
On March 3rd 2007, I was shopping at a wal-mart super center in douglasville, ga. When I returned to my vehicle (a brand new 2007 Ford F-250) I discovered that while I had been shopping my vehicle had been broken into. Although nothing was stolen from my vehicle over $1000 to $2000 or more, worth of damage was caused when the vehicle was broken into. I immediately called the police and when they arrived I filled out a police report. The purpose of this letter is to express my extreme dissatisfaction with Ford Motor Company for what I consider an extremely defective product (the door-handle/lock plate) that, I am now having to pay for. All it took for a thief to break into my Ford F-250 was, what the police officer determined, a flat-head screwdriver. It is extremely disturbing to think that all a person has to do is jam a screwdriver under the plate, for the door-handle/lock plate, pry down and the door pops open. This is a serious mechanical defect to the craftsmanship of this vehicle. As it stands it is easier to break into a Ford vehicle with one of these substandard door-handle/lock plates than it takes a locksmith to open the vehicle.
- Douglasville, GA, USA
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- Mc Intyre, GA, USA