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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,944 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-350 steering problems

steering problem

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2002 Ford F-350 Owner Comments

problem #8

Sep 022014


  • 134,549 miles


While backing into my truck started making a load noise, it was obvious it was in the front end. Trying to turn the steering wheel, it was stuck. Stopped the truck, looked under the front of truck at steering, I noticed that there was a hole in the frame, it was then that I saw the steering link, against the right cv axle. The idler arm had some how ripped off the frame, leaving na hole where the idler arm was, the frame of the truck had weakened, causing the metal to weaken and separate, thank again Ford.

- Windsor, CT, USA

problem #7

Oct 012010

F-350 4WD 8-cyl Diesel

  • Automatic transmission
  • 175,000 miles
The contact owns a 2002 Ford F-350. The contact stated that when driving at various speeds over road bumps, he would have to over steer in order to maintain the vehicle in one lane. The vehicle was taken to the dealer who replaced the gear box as a temporary remedy. The remedy failed to repair the problem. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 175,000 and the current mileage was 187,000. Updated 8/23/12 the consumer stated in the attempt to repair the vehicle the following repairs were made: New ball joints, tie rod ends, 3 new gear boxes, 3 new steering pumps, new stabilizers, new U joints in the front axle, new steering column, and 3 alignments. Updated 09/06/2012

- Tomahawk, WI, USA

problem #6

Apr 012010


  • 260,000 miles
Hard steering with wineing noise. I was not able to steer the truck. Lucky for me I was going slow at the time. I traced the leaking fluid to a fitting on the power steering hose. Looks like a insulated steel pipe coming from the tubo rests on this steering hose. Constant rubbing and movement of this pipe causes damage to the hose fitting. Hose was repaired, however less than six months later it happend again same problem. I recognized the simptoms and was able to pull off the road safely. I do have the second hose and will keep if needed for inspection.

- Seguin, TX, USA

problem #5

Jul 072005

F-350 4WD Diesel

  • 62,000 miles


This problem began when the truck was purchased new from the dealership. We didn't find out the real problem until about a few months ago. The dealership says no fix have to leave with the problem. When you are going at slow speeds with the vehicle you are unable to turn the vehicle. They said its the booster in the vehicle when it was designed they only but one for the brakes and the steering. So when you brake at anytime you no longer have steering. This means your antilock brakes will not work. We have had a minor accident no one hurt and not enough damage to claim. But there has been many close calls because of this problem. I have went to Ford and they say live with it. Lawyers say there is a suit but they didn't want to handle unless a wreck and someone gets hurt or dies then they would consider the cause. Even the workers at the dealership says this a safety problem but Ford told them not to even try to fix the problem when they come in because there is no fix. Since this misdesinged they have re-designed the new 2003 to have 2 booster to control one for the brakes and one for the steering. Please help me with this problem before there is an accident where someone gets hurt. Thanks denise.

- Big Sandy, TX, USA

problem #4

Dec 182002

F-350 8-cyl Diesel

  • Automatic transmission
  • miles
While applying the brake the hydro boot doesn't work. Causing problem in steering. When trying to back under the overhead camper it was hard to run into the jacks that hold up the camper.

- Palisade, CO, USA

problem #3

Jun 212001


  • miles
Consumer states that steering wheel locks up if you slam on brakes or apply brakes farely hard. Almost causing an accident.contacted dealer, they worked on it 3 times cannot fix problem. Manufacturer know that problem assists.

- Woodside, CA, USA

problem #2

Mar 012002

F-350 4WD Diesel

  • Automatic transmission
  • miles
Steering wheel will not turn when brakes are applied. When brake pedal is released steering wheel can turn. Ford manufacturer was unaware.

- Bull Gap, TN, USA

problem #1

Oct 152001


  • Automatic transmission
  • miles
It's difficult to turn steering wheel when applying brakes. Also, when vehicle is sitting still. Dealer cannot remedy the problem.

- Houston, TX, USA

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