This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering pump replaced with new unit. Major steering issues. Will not turn at some points. Almost caused 3 accidents on 10/22/2021. Have had front end and power steering pump replaced.
Death wobble and learned about class action after I had front end repaired with complete overhaul ball joints etc in January 2018 ($2100 plus dollars) by my mechanic. May 16, 2021 experienced 3 incidents of death wobble in Oklahoma City enroute toTulsa, Oklahoma. See my mechanic on June 1, 2021.
On interstate passing in left lane hit a rough patch trucks starts shaking so bad I thought it was going to flip. Could not get to shoulder so had to go in the mediam it was not a flat spot it was a hill so I went straight and not at an angle if I had I would of flipped. This is not the first time. Ifrist time I had approx $3000 of front in work done trying to fix the problem, but it did not.
The contact owns a 2008 Ford F-350. The contact stated that while driving at various speeds, the power steering and braking system would suddenly malfunction causing the driver to nearly loose control of the vehicle. During the failures, the steering wheel would not turn in either direction and the brake pedal was difficult to depress. The cause of the failures were not determined. The local dealer taylor motor company located at 524 russ ave, waynesville, nc 28786 was notified of the failure. The manufacturer was not contacted. The failure mileage was 211,000.
- Conover, NC, USA
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Driving thru town 25mph or less turning one corner fine then another corner the opposite direction and only steering wheel turned.my truck went straight into the rock wall damaged hood fender, bumper, headlight bezel and lights driver wheel, and when diagnosed the original problem it was the steering gearbox failure
Death wobble occurs at highway speeds if bumps occur consecutively close together, the only way to stop wobble if you abruptly stop, it's worse if your on a transition ramp to on coming traffic.
I have a 2008 Ford F-350 that I experienced a violent, shuddering, vibration at approximately 75 M.P.H. on interstate-75 yesterday, 09/19/2020, that almost caused me to crash. I looked online and there are many, many people who have and are experiencing the same, dangerous problem. I firmly believe that there should be a recall of the affected F-250 and F-350 vehicles and Ford should repairs these vehicles before anyone is injured or killed, if there hasn't been such a trajedy or tragedies already.
Just got on the on ramp to get on the freeway when lost total control of the trucks powersteering. I was going maybe 35-45mph but had to slow down. Took to the Ford dealer the replaced the gearbox with a remanufactured gearbox and did the same thing on my second trip. Not sure what to do as this is a big safety concern
The contact owns a 2008 Ford F-350. While driving 65 mph and attempted to exit the highway, the steering wheel seized and the brake pedal was depressed, but the brakes failed to engage. There were no warning indicators illuminated. The dealer was not called for diagnostic testing or repairs. The contact stated that the failure recurred. The contact called the manufacturer, but there was no response. The failure mileage was approximately 104,000.
The contact owned a 2008 Ford F-350. While driving 25 mph, the steering ability failed on the vehicle. The contact lost control of the vehicle and crashed into the wall of a bridge. The crash occurred on January 11, 2018. A police report was filed. The contact was injured and required medical attention. There were no warnings indicators illuminated before the failure. The vehicle was not taken to a dealer or independent mechanic. The vehicle was destroyed and towed. The contact received an unknown recall notice from Ford Motor Company a week after the crash. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 125,000.
After hitting a bump in the road, the truck will shake violently and attempt to get out of control. The only way to correct this is bring the vehicle speed down to under 20 mph. This problem began occurring sporadically about one year ago and has gotten consistently worse. It is so sever that I have decided to park the vehicle out of a concern for safety. I had the vehicle inspected at the local Ford dealership approximately 3-4 months ago and they said everything was fine. Today, I received in the mail a notice marked "special field action 09L02" that says the problem is due to tire inflation. I have the proper size tires and I keep them properly inflated. After researching this, I have noticed that this problem dates back to 2005 and Ford has sent this same notice out many times. It is not a tire problem. I believe it is a known suspension problem and it is dangerous. This needs to be a mandatory recall and it needs to be paid for by Ford. I called their service line today and was told my vehicle wasn't part of any notice or recall. The paper I got today says "this notice applies to your vehicle" and goes on to give my VIN #. it is a big problem and now it has a big cover-up to go with it.
The power steering pump started making a noise. The reservoir was empty. I filled it up about 100 miles later. Steering wheel started having a lot of play in it before turning the wheels. On the way to the dealer to have it checked out, lost all power steering. I had to call a rollback to carry it to dealer. This is a 2008 F350 with approximately 38,000 miles on it. Dealer informed me it will cost me $1500 to replace the gear box plus $75 towing. I feel like this is a factory defect and Ford Motor Co. Should pay for all repairs. I need advice and help to resolve this complaint.
The contact owns a 2008 Ford F-350. While driving 25 mph, the contact heard an abnormal sound and the steering wheel fractured without warning. The contact was able to coast into a parking lot, where the vehicle was parked. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 215,000.
The contact owns a 2008 Ford F-350. While driving approximately 55 mph, the steering wheel and braking ability seized and became difficult to maneuver without warning. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
My wife drove the truck to work. She said it was acting weird. It had slack going to the right. It was hard to turn to the left. When she got home it was worse. I opened the hood to check it for fluid.the fluid was good. I got inside to check out the steering. It had a lot of slack both directions. After a few turns the horn went off and I had to disconnect the battery in order to get it to go off. I then tried to turn the steering again. I could hear some grinding from the gear box. I disconnected the horn and reconnected the battery. I started the truck and attempted to turn the steering wheel again. This time fluid started to spray all over. I couldn't locate the source. I believe that there is a problem in the gear box. I don't know why the horn went off. It is not able to be driven. It is in my driveway parked. All I know is that if it had gone out when my wife was on the highway only god knows what would have happened. She takes our three children to day care. This is the only vehicle that is big enough to carry the entire family. The truck has only 91000 miles. I looked it up and there has been other complaints with this year and model. We don't know how much this is going to cost. My view is that it is a defect in the truck that was known and we were not notified of any posslble problems. It is Saturday night and we cant call Ford garage till Monday. We will call and ask them what we can do.
The contact owns a 2008 Ford F-350. While driving 60 mph, the steering wheel became exceptionally loose and the contact lost control of the vehicle. The contact was able to pull to the side of the road and restarted the vehicle, but the failure recurred constantly. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in the unknown recall. The failure mileage was 130,000.
I have been having issues with this vehicle in the steering. It will pull to the left or right at any given time going down the road. We are a full service shop and own this vehicle. We have checked everything and contacted Ford. They recommended changing the steering shaft that goes to the steering gear box. We did, but it still does it. Not sure what to do next. We are in the process of changing the steering gear as we have no other options.
A D V E R T I S E M E N T S
- Arlington , TX, USA