Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Welcome to North America, Ford Fiesta. Thanks for bringing your herky-jerky transmission, numerous interior quality complaints, and an engine that dies while driving.

3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,876 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fiesta accessories - exterior problems

accessories - exterior problem

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2011 Ford Fiesta Owner Comments

problem #16

Jan 122015

Fiesta 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fiesta. The contact received a recall notification for NHTSA campaign number. 15V246000 (door latch) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/14/16

- Detroit, MI, USA

problem #15

Nov 262015

Fiesta

  • miles
The contact owns a 2011 Ford Fiesta. While driving at an unknown speed, the rear passenger side door failed to latch. The contact had to fasten the door with a rope. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 15V246000 (latches/locks/linkages). The VIN was invalid. The failure mileage was unknown.

- New Boston, TX, USA

problem #14

May 252015

Fiesta

  • miles
The contact owns a 2011 Ford Fiesta. The contact received a recall notification for NHTSA campaign number: 15V246000 (door latch) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Ephrata, PA, USA

problem #13

Jun 272015

Fiesta

  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fiesta. While driving at 45 mph, the door opened without warning. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number:15V246000 (latches/locks/linkages). The parts needed for the recall repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 30,000.

- Livingston , TX, USA

problem #12

Mar 202015

Fiesta

  • 39,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated that the front passenger side door latch fractured without warning and would not close. The vehicle was taken to an authorized dealer, who replaced the latch and the failure recurred on another door. The contact stated that months later, upon movement near the door, the rear passenger side door latch fractured. The vehicle was to be taken back to the authorized dealer to replace a second latch. The contact was not included in NHTSA campaign id number: 15V246000 (latches/locks/linkages). The vehicle was repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.

- Sarasota, FL, USA

problem #11

Apr 012015

Fiesta

  • 65,000 miles
The contact owns a 2011 Ford Fiesta. While the vehicle was parked, the rear passenger side door was opened. When the door was closed, it would not latch. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 65,000. The VIN was unavailable.

- Clarksville, FL, USA

problem #10

Jan 142015

Fiesta

  • 88,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fiesta. While driving at 10 mph, the rear driver side door opened and the door ajar warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000. The VIN was unavailable.

- Bakersfield, CA, USA

problem #9

Sep 082014

Fiesta 4-cyl

  • 22,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated the plastic on the door latch assembly fractured and the doors could not be closed. The contact stated that the rear doors were tied together with a rope in order to keep the doors closed. The contact was concerned for their safety. The vehicle was taken to a dealer where it was diagnosed that all four door latch assembly needed to be replaced. The contact mentioned that the door latch assembly for both rear doors was previously repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. Updated 12/01/14 updated 02/03/15

- Middleburg, FL, USA

problem #8

Oct 182014

Fiesta

  • 76,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated that the rear passenger's side door handle separated from the vehicle and the contact was unable to close the door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 76,000.

- Cedar Park , TX, USA

problem #7

Sep 012014

Fiesta

  • 64,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated that the rear passenger side door failed to latch. The dealer stated that the rear passenger side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.

- North Las Vegas, NV, USA

problem #6

Sep 032014

Fiesta 4-cyl

  • Automatic transmission
  • 101,023 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fiesta. While making a left turn at an unknown speed, the rear passenger door opened without warning. The contact merged the vehicle to the side of the road and discovered that the latch would not connect to keep the door closed. The contact tied some material around the interior latch to keep the door closed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 101,023. Updated 10/30/14 the consumer stated 3 out of 4 of the door handles broke. Updated 4/27/2015

- Thermal, CA, USA

problem #5

Sep 062014

Fiesta 4-cyl

  • miles
Passenger side front door latch suddenly stopped working. Drove car in the morning and had no issues with that, or any other, door. After returning home for a couple of hours, had to make another trip with a passenger. As we were pulling out from my driveway, I noticed a warning in the message console saying the passenger door was ajar. Sure enough, a simple push of the door opened it wide. After some tinkering, we noticed the door latch was not actually locking into place. The mechanism moved as it should, but wouldn't lock and stay in place until handle was pulled. This seems to be a very common issue, as a five minute google search revealed numerous complaints within the last few weeks with people experiencing this same problem. This is completely unacceptable and unsafe. Ford needs to fix this defect as soon as possible! updated 12/11/14

- Orlando, FL, USA

problem #4

Mar 282014

Fiesta 4-cyl

  • 16,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated that the power door locks failed to secure and lock the vehicle intermittently. The contact entered the vehicle and noticed that the rear passenger side door was not closing nor locking. The dealer stated that the rear passenger side door latch needed to be replaced. The vehicle was repaired, but then the front driver side door latch began exhibiting the same failure. The vehicle was not diagnosed or repaired. The contact attempted to notify the manufacturer. The approximate failure mileage was 16,000. The consumer stated the left rear door latch would not latch. In order to drive the vehicle to the dealer, he had to tie a rope around the door over the roof to other side. The dealer replaced the latch. On July 25, 2014, as the consumer started to drive, the driver side door suddenly opened. Again, it would not latch. The dealer replaced the latch again. Updated 08/28/14 updated 9/4/14 updated 09/15/14

- Goodyear, AZ, USA

problem #3

Jun 012014

Fiesta

  • 105,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated that the rear passenger door failed to close. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 105,000.

- Baytown, TX, USA

problem #2

Sep 072013

Fiesta

  • miles
Rear passenger side door latch assembly will not latch when door is closed.

- Noble, OK, USA

problem #1

May 172011

Fiesta 4-cyl

  • miles
Ever since I purchased this vehicle the doors (both inside and outside) have periodiacally failed to unlock after shutting off the car, without hitting the unlock button either on the key or on the dash (this has occured on all doors except the drivers so far). I have taken it back to the dealer many times and since they can't find a problem they either won't or can't fix it. This is a safety issue because it is possible that the all the doors will fail to unlock trapping people in the vehicle. This is also troubling because there are no manual buttons to unlock incase the system fails. Whether it is a wiring problem, a problem with the master unlocking module or lack of repair knowledge with the dealership I don't know.

- Iowa City, IA, USA

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