This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was heading out in reverse the car felt slow when I pressed the gas it took a while to accelerate. When I came to a stop the wheel felt stiff and shaky. I pressed the gas pedal to turn, but it wouldn't go. It felt like the gas was suffocating it wasn't moving and the wheel felt stiff and hard to turn it took a awhile to move. I got scared and drove back home. I took it to Ford left it there to get checked. I asked about the transmission because the light had turned on. I was told they reset the module and that they sent me an estimate to my email if I wanted to do the repairs that they recommended. I asked if it was ok to drive the car they said yes, that I would feel it shudder, but that it was ok to go. I have been driving it to work, but it still takes a while when I press the gas.
On 10/10/16, my car was shuddering once it hit 10 mph and when shifting from D to P. I brought it into cal worthington Alaska and they tested trans operation and found trans clutch shudder, checked oasis for 15B22, tsb 16-0109, pp test N, checked for dtc's in the tcm none found, reflashed PCM/tcm, performed adaptive clutch learn, test drove vehicle recorded shudder event and uploaded data to Ford, aquired the rvc code rpfhfpc8nry5F ordered clutch. Tsb 16-0109 performed, 160198B 0.6 raised vehicle and removed trans assembly, inspected for trans leaks none found. Replaced clutch, throw/out bearing, and the small snap/ring. Performed clutch adaptive learn again, test drove finding operation normal.
On 04/01/2016, my car was shuddering when I was drving as 10 mph, RPM not working correctly and gears shifting incorrectly. I brought my car into cal worthington Ford Alaska. Their diagnosis- see15B22, reprogrammed PCM and tcm. Performed shift drum and clutch relearn, cleared codes- ok.
On, 04/08/14, my car was losing acceleration as I was driving 45 mph on a major road. The acceleration slowed and eventually completely stopped in the middle of the road. The gear display was flashing from P to D, over and over. I towed my car to cal worthington Ford of anchorage. They called me on 04/11/14- verified cel. Self test =P06B8, P0884, ran oasis=found tsb 13-11-2. and they reprogrammed PCM, tcm and performed transmission clutch adaptive learn, clear codes and retest=pass. I picked up my car and 3 days later 04/14/14, my car experienced the same symptoms on on 04/08/14. My car could not accelerate and stalled in traffic on a major highway. The gear dispay was flashing again P to D, over and over. I towed my cr back to cal worthington Ford. After having my car over a month, on 05/09/14 it was ready. They replaced the clutch supposedly but I did not receive any paperwork saying so. On 05/13/14, the acceleration shlowed and the gear display switching from D, P, R, L over and over. I towed it back to cal worthington and they had my car until 05/21/14. Self test=P06B8, tested charging system and batt= batt pass end charges at 14.3V constant, no updates avail. Cleared code and retest =P06B8 comes back. Replace PCM, programmed PCM, keys and preformed trans clutch adaptive strategy. Clear code and retest=pass. Tert drive = run and drives fine, no light. Next day, my engine stopped on my street, gear display flashing D, P, R, L over and over. Towed back to cal worthington and they had my car until 06/05/14. I do not have the paperwork for that repair.
While driving my car on a city highway, started changing gears aggressively. The RPM went very high while driving between 20-30 mph, then dropped when reaching 40 mph. I had to pull over to the far right lane and put on my flashers because I could not safely drive the speed limit of 65. I pulled off of the highway and pulled my car into a parking lot to check on it. It would not go into reverse and it would not restart. We jumped my car and pushed it out of parking spot and drove it to kendall Ford dealership service dept to get it looked at. They diagnosed the clutch needed to be replace for $3,000. Parts needed- fa6Z-7B546-B clutch asy $660.77 ca6Z-7515-J lever asy $214.99 ca6Z-7515-K lever asy $220.71 ev6Z-7052-D seal asy $53.61 W705448S441 nut 5.38 X6 ae8Z-7007-a plate-cylind $17.98 fl910S kit-element 6.82 W709618S442 bolt 5.38 X2 W520203S442 nut-hex 1.64 X2 W520102S442 nut-locking 1.32 X2 ys4Z-3N324-aa retainer 3.61 ae8Z-1177-a seal $25.10 X2 I did not think it was fair to charge me $3,000 for a defective clutch. I have been bringing my car to the Ford dealership for 8 years to repair my transmission and clutch. I towed my car home and it is sitting in my garage with the faulty transmission / clutch.
- Anchorage, AK, USA
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It is an automatic transmition, but the clutch doesnt work good, the code tha generate in the computer is P090D 'clutch B actuator control circuit high' and it happen very often when driving or when I just start the car and the 'ckeck engine' ligth get's
Car won't start due to electrical issues in battery junction box. Transmission slips and stops engaging when driving due to electrical issues in the battery junction box. Car stalls when driving due to electrical issues in the battery junction box. Issues happen while driving in city traffic, almost was hit from behind at a light when the car stalled. I believe this should fall under customer program 17B16, stating: Reason for this program in the affected vehicles, an opening between the bjb and its cover could allow water and debris containing road de-icing salts to enter into the bjb. This could result in corrosion inside the bjb for vehicles operated extensively in us corrosion states. Corrosion in the bjb may cause a variety of symptoms including loss of function of exterior lights, vehicle stall, vehicle no start, or loss of function of interior lights. I called and was given case number cas-27331475 and they told me my VIN was not affected, but obviously it is. Please help make this right.
My car transmission doesn't work properly, the info screen displays transmission troubles, I tried to accelerate the car on drive and goes to 10 mph and doesn't change gears. This happens when I first turn the car on, going on a city street, after the car is turn on for more than 10 or 15 minutes then it works better but the message on the info screen still shows transmission failure, or trouble shuts.
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at undisclosed speeds, the vehicle shuddered and failed to accelerate without warning. The vehicle was taken to borgman Ford Mazda (3150 28th St sw, grandville, mi 49418) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,660.
On July 8th 2020 myself and my nephew was in my car after grocery shopping doing about 70 miles per hour on the freeway a door popped open all four doors this was the second time that I had this recall fix my nephew almost fell out the car Ford is very aware they sent around an internal email at the beginning of this year about January about the doors popping open even after being fixed and they did not alert the public my transmission is causing problems again my transmission and my clutch and other parts of the transmission have been fixed more than 32 times the car is literally a deathmobile Ford so this car knowing that all of these problems could happen I almost died in this car I am afraid to pick the car up from five star Ford North richland hills please help me Ford should have to return my $15,226 I paid for this car brand new my car has less than 60,000 miles on it my car still looks brand-new my car rarely gets driven this car is scary I'm afraid to drive it the doors continue to pop open while you're driving please help me I can be reached at [xxx] my is [xxx] please help me my car is at North richland hills five star Ford right now and Ford is refusing to pay for the clutch to be fixed again they knew that this class was bad thing with the transmission was bad they knew that the computer system after 30,000 miles would force the doors to keep popping open they knew this Ford should be punished for doing this think about how many people are on the highway in this car me and my nephew could have died I am traumatized redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The vehicle was in motion on a highway and the engine light appear, and at the same time the the transmission control module failed. I took the car to the Ford dealership in bronx and they told I have a clutch problem, plus transmission control module problem. They told me they dont cover the recall, according the warranty department because the damage is internal. But the recall for Ford Fiesta 2011 existing because of transportation fail. Can you tell me for sure why they don't approve and if is a company mistake they should buy your car or to replace it?
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The vehicle was taken to courtesy Ford Lincoln (3533 N vermilion St, danville, il 61832) where the contact was informed that the vehicle was out of warranty and not subjected to a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was 100,000.
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at approximately 65 mph, the transmission shifted into neutral independently. In addition, while driving 35 mph, the vehicle shuddered while the RPM revved up without a response from the vehicle. The contact mentioned that while at a stop, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to kowalski Ford 33450 lake rd, avon lake, oh 44012 where it was diagnosed that the transmission, the dry clutch, the shift lever, transmission control module, and power train control module needed to be repaired or replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to kowalski Ford 33450 lake rd, avon lake, oh 44012. The vehicle was not diagnosed a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,788.
The contact owns a 2011 Ford Fiesta. The contact stated that while the vehicle was stopped, the vehicle lunged forward with the brake pedal depressed. The check engine light illuminated while the failure occurred. The contact regained control of the vehicle and cycle the ignition off and back on. The vehicle was restarted and shuddered uncontrollably. The contact drove the vehicle to lake shore Ford (244 melton rd, burns harbor, in 46304) where the transmission control module was replaced. The clutch assembly also needed to be replaced but was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure but, offered no assistance. The approximate failure mileage was 96,396.
This vehicle is giving me a delay of about 10 seconds or more before to start. To start this vehicle, I have to put the ignition on on position, then wait until I hear a noise from the engine compartment before I turn the ignition key over to start the vehicle. Otherwise, she will not start, nor the speed lever will move from parking to reverse. I called the dealer mc mahon Ford in norwalk ct and explained to them the symptoms for the car, they told me that these Ford Fiesta and Fusion are known to have transmission issues.
The contact owns a 2011 Ford Fiesta. While driving approximately 25 mph, the vehicle started to shake, the oil warning indicator illuminated, and the vehicle stalled. The contact stated that the vehicle experienced the failure for approximately five months on a daily basis. The vehicle was taken to hoffman Ford (5200 jonestown rd, harrisburg, pa 17112) where it was diagnosed that the transmission clutch needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 113,000. The VIN was not available.
Car shudders excessively on acceleration. Will also lurch forward during acceleration. Grinding noises when car is on low speed (1-20 mph). Rear taillights stopped working without warning.
The contact owns a 2011 Ford Fiesta. The contact stated that ever since the vehicle was purchased on April 5, 2010, she noticed that it did not engage in gear at times. The vehicle was taken to an independent mechanic who determined that there was a failure with the transmission control module. The vehicle was taken to john kennedy Ford (1650 the fairway, jenkintown, pa 19046) where it was diagnosed that the clutch failed and shift loaders were needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
When I purchased my vehicle new I had several problems with the transmission. After several trips to joe cotton Ford in carol stream, il there was no remedy besides removing the cables from the battery to reset the vehicle's computer. On September of this year I received a letter from Ford Motor Co. To advise that they need to do a software update due to a tcm circuit failure. I took my vehicle to friendly Ford 333 E irving park, roselle, il, on Monday November 11, 2019, so they can rectify the problem. Prior to taking my vehicle to the dealership I removed the battery cables. Apparently the dealership was not able to install the new software. The service advisor advised me that the card code reader was not able to identify the error message and they had to charge me. My vehicle was at the dealership for several days and they loaned me a car while it was in service. I was charged $199 for them to look at the problem and since they could not update the software I had to pay the bill. I called Ford Motor Co. For assistance and the agent told me that there was little they can do since the dealership is a franchise. This is unjust that I was charged for something I was advised that would be free of charge. I hope to be reimbursed.
No matter whether from dead stop or trying to open it up on the freeway, the vehicle still hesitates. You really have to be extra careful if you are pulling out into traffic and/or an on ramp.
A D V E R T I S E M E N T S
- El Paso, TX, USA