Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,179 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fiesta accessories - interior problems

accessories - interior problem

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2012 Ford Fiesta Owner Comments

problem #7

Jul 162014

Fiesta

  • 21,500 miles

A D V E R T I S E M E N T S

Female driver, approx 5'7", 130 lbs, driving on the freeway at approx. 65 mph felt a sudden jolt in the seat back startling both driver and passenger. After there was no lower back support felt. Dealer replaced P/N ce8Z5461019A (back assy, seat). This has now occurred with the same driver and startling her again while driving on the freeway at mileage 26,800 on 1/25/2015. Vehicle has yet to be taken to dealer for repair. Ford Motor Company to be contacted as well. The concern is the startling aspect to the driver while at freeway speeds could cause someone to loose Focus on driving safely trying to determine what just occurred.

- Whittier, CA, USA

problem #6

Sep 062014

Fiesta 4-cyl

  • 57,600 miles
I was taking my son out on the town because he was visiting from misawa afb in Japan and we made a stop at the convenience store around the corner, his wife got out of the car, shut the door and it would not close. I had to have her hold the door shut as we drove the car back home. I called the next day to get it into the dealer and they made me an appointment for the following Monday. The dealership said that the door is not covered under warranty. I paid $130 for them to tell me that the latch and cable need to be replaced. The cable is on back order and would take 4-5 days and cost over $500 to get it fixed. This is a real safety concern and I have never had a vehicle with this problem before. What if this door popped open while driving down the road. I will not pay $500 to have this problem fixed by the dealer and I will end up tearing it apart myself. This is really inexcusable considering that this is still fairly new vehicle.

- Las Vegas , NV, USA

problem #5

Aug 092014

Fiesta 4-cyl

  • 33,000 miles
The door next to the back right passenger seat will not latch. The car cannot be driven because the door will not stay shut.

- Alpharetta, GA, USA

problem #4

Jun 252014

Fiesta 4-cyl

  • 35,772 miles

A D V E R T I S E M E N T S

The problem, or I should say 'the jam' as in door jamb, is that both side rear passenger doors on my 2012 Ford Fiesta are not working on the close. The doors won't stay closed or stay shut. When you try shutting either door it just bounces back out a little. Neither door will latch closed. Only 35,772 miles on my 2012 Fiesta when both rear passenger side door latches failed within 12 hours of each other. Is both doors failing at the same time just a coincidence" I think not. I think defective and dangerous! my Fiesta has never been involved in an accident, no body damage, no evidence of attempted break-ins and no apparent reason to cause 1, let alone both, rear passenger side door latches to malfunction and prevent closing of the rear side doors. And, absolutely no warning or indication of any looming or pending problem with the operation of either door nor my fingers, hands, wrists or arms" although I do get a bout-of-gout in my knee occasionally. I just opened each door normally to find it broken upon shutting. What I find extremely strange, and at this time still unexplained by anyone, is that both doors failed within 12 hours of each other in exactly the same manor. Seems like too much to be a coincidence, doesn't it. Read all info about the faulty door latches @ www.finley.tv.

- Bullhead City, AZ, USA

problem #3

Feb 182013

Fiesta 4-cyl

  • miles
When engaging the front seat heaters, the seats heat up to 107 degrees. Twice I have complained to Ford, and both times I was told this was normal operating behavior. The seats become so hot you cannot sit on them. I believe this is a safety issue, especially if a young child/infant were involved.

- Stockton, CA, USA

problem #2

Aug 042012

Fiesta

  • 80 miles
The contact owns a 2012 Ford Fiesta. The contact stated that the driver side seat adjustment mechanism became defective. The contact mentioned that his left ring finger was cut by a sharp metal shard while attempting to adjust the driver's seat. The vehicle was not taken to the dealer. The vehicle was not repaired. The failure and current mileage was 80.

- Cincinnati , OH, USA

problem #1

Oct 232011

Fiesta 4-cyl

  • 300 miles
The headrest is causing me to have headaches due to the forward leaning position of the headrest. I have tried all the situations of the seat and it is the same for all of them. I am 5'2 and in my research have found most other short people have the same issue.

- Laurel, MD, USA

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