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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,357 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fiesta drivetrain problems

drivetrain problem

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2013 Ford Fiesta Owner Comments (Page 10 of 12)

« Read the previous 20 complaints

problem #57

Oct 032013

Fiesta 4-cyl

  • 2,500 miles


I purchased my 2013 Ford Fiesta from a dealership in may of 2013, in October of 2013, my not even 6 month old car, started to make grinding and crunching noises in the engine and the transmission was slipping. I called the dealership and took it in. They replaced the transmission and after 8 weeks, I picked it up. The noises were gone, but quickly came back a couple months later, I kept getting told it was normal, but it has gotten worse. I am trying to work with my dealership now to quickly get this resolved. I am also only getting 25 mpg.

- Pocatello, ID, USA

problem #56

Dec 172013


  • 6,500 miles
The contact owns a 2013 Ford Fiesta. The contact stated that while driving and making a left turn, the speed suddenly decelerated and would not respond when depressing the accelerator pedal. The vehicle was taken to the dealer where it was diagnosed that the transmission malfunctioned. The transmission computer was reprogrammed and no further information was provided to the contact regarding the repair. The contact stated that the vehicle continued to experience the defect after teh repairs. The manufacturer was notified and no solution was offered. The failure mileage was 6,500.

- Roachester , MI, USA

problem #55

Feb 032014


  • 15,000 miles
Bought my Fiesta new off of the lot in 2013. Transmission has always been loud. Called service center to report and was told that was normal for the type of transmission I had. Starting at about 15000 miles, car started to hesitate when trying to go into 1st gear. Also car sputters if trying to pick up speed for passing.

- Cambridge, MD, USA

problem #54

Aug 092013


  • 4,248 miles


I pulled into a parking space, immediately put the car in reverse, still had my foot on the brake, started to move my foot to step on the gas and the car lurched forward. The lurch was strong enough to go over a speed bump. I was able to stop the car (it had gone approximately 10 feet). I put the car into drive and was able to drive forward out of the area. It started to do the same thing again yesterday but I was prepared for it and slammed down on the brake stopping it. Reverse is a long way from drive so I am not sure what is happening. I had the car into the dealer where I bought the car earlier because of the loud grinding noise coming from the front left side, first they told me it was a cable then they told me it was the transmission and nothing to worry about, that the noise was normal. Also the car rolls back on even the slightest incline and you have to keep your foot on the brake or you will hit the car behind you. The transmission does not seem to be operating correctly, slipping or something. I now have a note in the car and whenever I put it into reverse I am monitoring it because I would like to know exactly what is happening and at what point. It happened so quickly the first time that I was more in shock than anything else and just relieved that I was able to stop it and that it caused no damage to anyone or anything, even the car itself.

- Wesley Chapel, FL, USA

problem #53

Aug 132013


  • miles
The contact owns a 2013 Ford Fiesta. The contact stated that while attempting to accelerate from a complete stop, the vehicle hesitated and the transmission slipped. The vehicle was taken to the dealer where it was stated that the vehicle was functioning normally. The manufacturer was contacted about the failure. The failure mileage was not available.

- Cape Coral, FL, USA

problem #52

May 132013

Fiesta 4-cyl

  • miles
Bought a 2013 Ford Fiesta brand new and I have had nothing but issues with it. It feels like something is getting caught when I try to accelerate and then when it does accelerate it jerks, and grinds and all sorts of other noises. When I am in stop-go traffic it feels like it is bouncing up and down and at points I am being jerked in my seat along with the car. Going up a hill is the worst of all because it makes noises and sounds/feels like it is going to stall- sometimes just trying to get up a hill feels like I am trying to drive through thick mud. I have taken it back to Ford several times and they tell me it is nothing. One time the lady who was scheduling the appointment told me that her car does it but it is normal and something that you have to get used to because of the transmission. When I get my sheet back after I have had it in the shop they barely and vaguely acknowledge how they checked the problem and state they couldn't find anything. There is no way that it is normal to be apprehensive when driving your brand new car because you are not sure that you are going to be able to accelerate in time to pull out into traffic.

- North Versailles, PA, USA

problem #51

Feb 132013

Fiesta 4-cyl

  • 14,900 miles


Took my car in beginning of Feb 2014 that is when they would have a car for me. They ended up replacing the clutch in transmission.. days later it started making the grinding rubbing noise on my way to rich's auto for them to check my car. They test drove my car definitely making noise as car is shifting, I left there went to the store the noise was so loud that I felt lucky to get home. Ford co service rep for my area makes an appt for a week later. Barely heard the noise on my way there but the car now hesitates to accelerate while driving to pass slower cars. Got to 6-8 rpms and advance 1 mph in 5-10 sec. The dealership service dept. Could find anything wrong everything is within the limits by Ford standard. I do not feel safe driving my car and have requested a return. The worse mistake I made was purchasing the car.

- Lorain, OH, USA

problem #50

Dec 192013


  • miles
The transmission makes all kind of noises, jerks, bogs down, and has even almost stalled going up a hill I've taken it to Ford and they said its "normal".

- Blairsville, PA, USA

problem #49

Aug 092013


  • 15,426 miles
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle hesitated and lunged forward. The vehicle was taken to the dealer multiple times where the technician diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 15,426 and the current mileage was 20,300.

- Springfield , FL, USA

problem #48

Jan 012014


  • miles
Car, jumps forward when engaging from a stop, and loud noise heard on driver's side when turning. Car would not start had to tow it to dealership.

- Irving, TX, USA

problem #47

Mar 202013


  • 1,000 miles


I own a 2013 Ford Fiesta. We bought it new off the lot. A month after purchase the vehicle's transmission started to sputter and fail to shift into gear. Several times it was a little nerve racking and unsafe because the vehicle would fail to accelerate in a timely manner. This is a big problem when you try to merge with traffic or pass another vehicle, or even travel through an intersection. We have taken the vehicle to Ford 4 different times to get fixed and nothing seems to work, it just gets worse. Now the vehicle shakes when the transmission tries to shift, my wife had to pull over and stop on the freeway because the vehicle would not shift into a gear. She almost got hit by another vehicle.

- Yelm, WA, USA

problem #46

Sep 242013

Fiesta 4-cyl

  • 2,905 miles
When changing lanes, which required me to accelerate while merging into faster-moving traffic, the car's transmission made a lot of noise and the RPM's were high, but the car did not accelerate (this occurred twice in one day). Oncoming traffic came close to hitting me, and it was frightening.

- San Diego, CA, USA

problem #45

Aug 302013

Fiesta 4-cyl

  • 2,680 miles
Two problems: 1) when trying to accelerate gently from a stop (as in a 4-way stop situation) the vehicle engages violently and surges forward. I have to react quickly in this situation and slam on the brakes to avoid hitting the car in front of me. 2) when trying to accelerate to merge into traffic, the car revs (transmission makes a lot of noise) but does not accelerate. I have had dangerous situations when I could not accelerate and cars were coming up on me quickly.

- San Diego, CA, USA

problem #44

May 132013

Fiesta 4-cyl

  • 500 miles
Loud, clunking noise and feel while braking pulling into parking spots. It felt like the front end was going to fall out.

- San Diego, CA, USA

problem #43

Jun 032013

Fiesta 4-cyl

  • 65 miles
On March 30 I bought a brand new car 2013 Ford Fiesta, the car started making grinding noise the second day upon takeoff from a stop, and also when shifting at slower speeds. I took the car to the dealer only one week after the purchase. They told me that the noises were normal. One month after I heard the grinding noises more frequently at first and second gear, rough grinding, I took the car back to the dealer for some days, after this, they told me some noises are normal and gave me an explanation letter from Ford, the characteristics they talk about are different from the ones I heard, but they told me I should wait until 5K miles. After 6400 miles, I took the car back again explaining that the car is making louder noises not only from 5 to 15mph but I also heard the sound even at 60mph, the car shakes from time to time during the louder noises and this noises sounds different every day, different sounds for the same shift, and now, this sounds are longer, from 3 seconds up to 50 second or more, this is not a shift. I have read the letter from Ford and they say a slight grinding noise, that is not the description for a sound which last more than 30 sec (distance more than 1500 feet with a grinding noises). I also explain that, I drove a Fiesta with only 6 miles, same year, transmission and temperature but different sounds. This one made a light grinding noise just as the Ford letter describes. Their response, the noises can be different from car to car¯. but the diagnostic tips¯ from Ford's letter says; the car has to be compared with a likely vehicle, in order to determine if the noises are normal or not¯. I believe the Ford Fiesta doesn't have the same quality. After checking the car by the 3rd time and loaded an upgrade for the software, they told me that everything is normal, but to date, this upgrade didn't work at all.

- North Richland Hills, TX, USA

problem #42

Apr 152012


  • 2,015 miles
After a long battle with the dealership over a previous death trap[used] the owner agreed to rectify that issue with a brand new 2013 Ford Fiesta.that was a great thought till the first engine light coming on, they found no reason except the gas tank has no cap.I was told this is dirt around the seal and it will keep happening unless I buy my own cap. Well it wasn't long and my car started spitting missing hesitating, engine light comes back on I take it back in they believe there is a pinhole in my gas line.they keep my car for a week they did supply a loaner not a Fiesta !!!! I told them of the issues but they found a couple weeks ago I took it back for these issues I had pointed out to them previously.I had the service person ride along he felt aa of the issues heard all of the sounds the grinding, revving.I am so afraid in this car getting on and off ramps it doesn't pick up speed it almost sounds like the gears are reversing.I cannot pass anyone, I live in a highly traveled area for tourists who don't drive the same as locals on single lane roads.a brand new car isnt suppose to make you feel that you were better off not having a car. Ford should be dont take shortcuts or rush a product that can badly affect hundreds of thousands of people. I want out of my contract I owe more than this car is worth, I do blame the dealer also for continuing to sell this death trap. Just saying enough people are having the same issues and if anyone who has made this complaint ends up in an accident due to these obvious issues that have been brought to the attention of Ford, dealerships and the national safety board I hope these families sue your pants off. Forcing you out of business.unless you rectify each persons individual situation and not a generac brushoff.been there done that.get on the ball and fix this problem now!

- Mcdaniel, MD, USA

problem #41

Nov 092013

Fiesta 4-cyl

  • 1,650 miles
From a stop sign making a right turn onto a highway my 2013 Ford Fiesta now decides to make loud grinding noises from the 6 speed auto transmission when accelerate to normal highway speed hesitates and almost was rear ended from the vehicle behind me had to quickly pull to the right of the road before merging back on the highway. Have taken to the dealer three times for unusual transmission slippage, and noises waiting on a back order dual clutch kit part,1700 hundred on back order was told may take up to 6 months for this part to arrive.

- Atwater, CA, USA

problem #40

May 162013


  • 150 miles
With a new 2013 Fiesta the trans started making grinding noise at slower speeds with a light foot. First and second gear would be very rough grinding and slow to move. Took the car in and they tried to tell me some noise is normal, so I made the service adviser drive it. Well they had it for 6 weeks to rebuild the trans. 3 weeks later the noise was back. Ford did a reprogram on the computer. This went on for 3 months of them telling me the noise is normal. I finally bugged them enough that they took the trans apart and found that the gears were charred and had lots of play in them. So after another 4 weeks in the shop they replaced it in Oct '13 a week after the replacement the car still hesitates when starting to move from a stop. Ford's people are still saying its "normal" car had 8000 miles when trans was replaced.

- Joliet, IL, USA

problem #39

Oct 282013


  • 10,300 miles
Have owned this car for a year. Past few months having lots of difficulty going from stop to 1st gear. Hesitates, shakes, makes grinding and scary noises when shifting. Was driving up a hill and the car would not shift in a low gear which was the reason for getting it in to the dealer in a hurry. The car is dangerous, it hesitates. It is scary to pull out in traffic and not have the car go when it should. Now my car is sitting at the Ford dealer for almost 3 weeks and they cannot get the parts to repair the transmission. They cannot give me a date as to when my car will be fixed. I have lost all confidence in the car, I want my money back. The car scares me and I don't want to drive it anymore.

- West Sand Lake, NY, USA

problem #38

Sep 302013

Fiesta 4-cyl

  • 259 miles
I am experiencing issues with my 2013 Ford Fiesta SE. I have noticed that between speeds of 5 and above that there is a crunching noise coming from the engine. The car also lunges when shifting or slowing down making it harder to stop. I have called Ford's consumer care hotline and was told this is a normal trait for the vehicle, but when I explained that when I test drove the car, it did not do any of this. The car now has 1300 miles on it and it seems that the crunching, lunging and hesitation is getting worse. I feel like I have been ripped off by Ford Motor Company for not being advised of this issue before hand. I put my trust in Ford and evidently that was the wrong thing to do.

- Kissimmee, FL, USA

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