This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 Ford Fiesta shudders and or bucks upon acceleration. Moving forward through intersections is incredibly dangerous due to the uncertainty of the transmission. My 2013 Fiesta has had the transmission worked on by way of a Ford dealership and parts replaced. I worry every time I drive my car that it may be the one time I don't make it through an intersection. I would not ever purchase another Ford vehicle again. The last time I had problems with shuddering the dealership had tested my car and the shuddering was within guidelines of passing under the Ford tests. This is unacceptable! I cannot believe that I have to continue to pay for a car that could essentially be a death trap and considered unsafe.
On-going issue w/ chugging, gringin and jerking-front derivers side of car. Started in 2014- told dealership steven Ford(patchogue, NY) they stated no issue. Noise got repeadetly worse over time. Had Missouri dealership look at when I foundout there was recall on the transmission- stated reset computer all repaired. Came back to NY with extended issue took to tower Ford (great neck, NY) kept for a week stating they had to diagnosis w/ 260 fee. Was then told it was a part in the transmission - not covered under warranty and will cost $ $5,000 to fix. Was told I could drive off lot-took to outside garage in glen oaks, NY where they informed me I had a hole in my transmission that by looking at could have been noted w/ no diagnostic needed. Tower charged me for the 260 diagnostic and sent me on my way. Ford corporate had been notified of all issues and refuses to help. I am 8 months pregnant- drove this car across the country and no one connected to Ford wants to help- it is a 2013! tower Ford told glenoaks garage that we did this to the transmission when we drove it 6 miles from one location to the other. This car has been a danger to drive and no one advised me of this extensive transmission issue!
The contact owns a 2013 Ford Fiesta. While driving 15 mph, the vehicle shook violently without warning and the engine stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 18,000.
There is a problem with the transmission. After driving 10 miles or so there is a crunch noise when accelerating. Do not feel comfortable driving. I have went to the dealership and they stated there isn't a part available for the problem. It has gotten worse over the past 13 months.
- Fayetteville, AR, USA
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The contact owns a 2013 Ford Fiesta. The contact stated that while driving at 40 mph, the service engine warning light illuminated intermittently. In addition, the transmission hesitated. The contact also stated that while driving, the door popped open without warning and could not be closed. The vehicle was taken to a dealer where it was diagnosed that the door latches needed to be replaced and the transmission needed to be repaired. In addition, there was a manufacturers recall on the engine warning light. The vehicle was not repaired for the failures due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 32,000.
I the car shook really bad, would not go up a hill or going from stop to start the car would stall. The dealership was called and nothing was done until last year. The car shook and was still stalling. This year there was an even bigger issue with the car and they removed the entire computer from the car. Now there is no issue but I wish they would fix this issue because as of today I will never purchase another Ford vehicle.
After driving up a steep hill several times, the shift change became rough, and the car often shuddered when accelerating at a low speed like a poorly driven stick shift vehicle. The clutch was replaced once, but the same problem occurred after driving about 10,000 miles after the clutch was replaced.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at approximately 5 mph, the vehicle vibrated. The vehicle was making an abnormal noise coming from the transmission. The failure was recurring. The vehicle was taken to the dealer where it was repaired under a manufacturers recall but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 12,000.
The car stotters and I get a shutter noise between 10and30mph. It scares me to death that it is going to stop. I have had 4fords before, never new and very high mileage and never had this problem. For a new car it absolutely causes me much anquish. I have had it checked twice. I only have 8,280 miles on it and bought it brand new may, 2013. I am 75 and expected this car to last at least 10 years. What can you do?
I was driving on a street in my Fiesta and was at a stop. When I pressed the gas to go again the vehicle jerked forward more quicker then usual and bumped the car in front of me. I have had this car in the shop 5 times for transmission problems and no one is fixing it. I was in another accident recently when I pressed the gas and the car did not accelerate while I was turning in front of traffic. I could have been killed, my car was hit due to me not accelerating.
I have had this vehicle for almost two years and after only 15000 miles my car has made a rattling noise. I noticed as of lately a jerking/stalling feeling as I accelerate. I was contacted by a law office notifying me of transmission issues of ratting/jerking/stalling/ and to file a lawsuit in order to have the transmission repaired for free or to get a completely new vehicle. I have almost stalled out in the middle of an intersection with oncoming traffic in all directions. This is not safe.
Too many recalls on this car. Only have had it for 7 months. They have sent several recall slips saying that different parts need to be replaced and that some things are wrong with the engine and now I found that the car will not cut off even when the key is out of the ignition. My daughter is 4 months pregnant and she has a 7 month old that rides in the car as well and I would hate for this to turn into a law suit for Honda and Ford. Honda sold me the car and Ford has been made aware of this problem. I would like someone to pay attention no matter how busy they are. My grand kids are very important to me and so are my kids. Thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I purchased a 2013 Ford Fiesta in July of 2013. The first two weeks I was driving it, I noticed jerking, lunging, and shuttering when trying to accelerate from low speeds or from a stopped position. Soon thereafter, a metal noise started from the engine area. I took it back to the dealership and they said I had a problem with the "clutch" in the transmission and it would have to be replaced. It took a while (11 days) to get the part in, but the work was done. Several weeks later the problem started again. I drove the car as it was because I needed it for my busy job. When I transferred to houston in the fall of 2014, I had it serviced again at the local Ford dealership because the problem was getting worse. They had my car for 3 days and all they said was it "needed an update." Update or not, the problem was and is still there. The lunging, and mis-shifts have never been worse. I put up with it until this week when I accelerated in houston traffic and my Fiesta would not go. I could have caused a terrible accident and injury to myself and others due to the transmission not functioning properly. The shuttering is so bad that it seems as if the car's back brakes are locked up and the car is dragging its back end. I have a new appointment on 6/29/15 with the same dealership that did the "update." This will be the third time I have had a dealership attempt to fix this problem.
I purchased this vehicle, a 2013 Ford Fiesta titanium hatchback on May 28, 2013. I have had numerous problems with it since I purchased it, especially with the transmission and now the catalytic converter. I just received a recall on the locking mechanisms for the doors. They could become unlocked anytime. There have been various recalls and updates to the car. However they have no parts at this point to correct the problems. The transmission has been temporarily corrected but no permanent fix. There has been a clutch on order since March 7, 2015 and the converter was diagnosed on March 27, 2015 and those are not available either. I drive about 600 miles a week and really need a dependable car. When I go to pull out into traffic the transmission bogs down so I have to give myself ample time to get out. I purchased this car with the expectations that it would give me a long repair free life. I did purchase an extended warranty but at the rate it's going the car will not make it that far. You would think that Ford would have the parts to correct the issues with this car. Either fix it or replace it. Ford is truly living up to it name. Fix or repair daily. I even called Ford customer service but they have never called me back either. My dealer has no info either. As much as I love the car itself I find myself wondering if I would ever purchase another Ford. If this is what I get for the money I paid why give them my hard earned money when they sell me a lemon. There is actually a class action lawsuit for this car. I have been hesitant to join it but I am now considering it since Ford doesn't seem to care. As for the date of the first incident and mileage I couldn't even guess. I know I had several issues within the 1st year of owning it.
The contact owns a 2013 Ford Fiesta. While driving approximately 25 mph, the vehicle jerked, failed to accelerate, and the engine warning light illuminated. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
While traveling at 55 mph on the highway my Ford Fiesta started to not shift up or down and seemed a bit stuck. After taking it to the dealer they reprogrammed the powertrain control module. Only a couple months later the car started to having trouble with gear shifting at low and high speeds and also seems to slip when trying to shift. Car has repeatedly come close to stalling and has lost almost all power at various times. The car dealer now says it needs a new clutch and it will take 16 weeks for it to arrive. Until then I am not to drive it long distances. Very dangerous car, I am afraid I will be hit trying to turn because the engine will lose power at the wrong time.
Ever since I bought this car back in July of 2013 it has had transmission issues. It fails to accelerate quickly, instead just grinds gears and violently shakes. Ford supposedly "fixed" this 6 months ago, with the end result being actually worse. I was told it needed another part (clutch) and have been waiting 6 weeks for it, which is how long they said it would be. I just called and they said this is such a big issue that there were 35,000 of these parts on back order and it would be another 12 weeks at least until this issue is fixed. This is a huge safety concern! I have 2 little children and if a car were to swerve into my lane I would not be able to accelerate out of the way. I told this to Ford and what they said is that "this hasn't happened yet" which after reading reports online, I can tell is untrue. Thousands and thousands of complaints have been filed for over 4 years. They didn't offer any other assistance, except to tell me that maybe I should just trade it back in. I don't understand how this issue hasn't been addressed yet. And it is shocking to see how little Ford cares for the safety of their customers.
Within the first year of owning this car, the transmission started displaying signs of defectiveness. It began exhibiting a grinding noise when in low gears. As mileage increased (~12,000 mi), it started not shifting properly with either hesitation, skipping or jolting forward. Now (~25,000mi), the vehicle is shuttering and vibrating in low gears (1 & 2). In other words, I feel like I have no control over my vehicle and both myself and others on the road are in danger. I have brought my car in three times for the same problem. It has been reprogrammed twice with the PCM and tcm updated. The problem has been occurring for 1.5 years without any potential to be resolved. I would have brought my car in to get serviced additional times, but I was told by the service technician that there is nothing else they can do but run tests on the transmission, that will result in the same outcome. My transmission apparently "runs within spec" but there is something wrong and this problem should be a concern to all drivers, not just owners of Ford Fiesta's or Focus', as they are endangered just being on the road with said vehicles. When driving my Ford Fiesta, I fear that I am going to rear end someone or get stuck in an intersection because I am no longer in control of my cars acceleration.
A D V E R T I S E M E N T S
- Prospect, CT, USA