This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My recall states that Ford has not issued instructions to stop driving your vehicle under this safety. My back door latch opened while driving which makes the car undrivable and needing a tow, possibly causing an accident. I had a ptsd response to the incident and had to go to the doctor because of the stress induced on my body. I also required medical massages. My front door hinge also was about to break the service dept informed me as well which is not on this recall. Other owners may not be so lucky.
I have three or more recalls on my vehicle went a couple years ago to have them repaired I was told I had paid 120 just for them to look at the car so I didn't have them repaired I went to your system and saw that it was reported that all my recalls have been repaired and that's a false statement none of my recalls have been repairman on lashes have fallen off my inside with my gauges it is coming apart my phone areas don't work anymore my axle or studs in things have been messed up that messed up my lights in the inside of the car keeps flickering.now my engine light has come on it won't go off the car has 214,000+ miles on it and I don't want to break apart I just paid it off.I've had to replace the serpentine belt twice the rubber around the insulation of the doors is coming off the areas where you can see your radio in speedometer and fogged up. The dealership told me I couldn't get the eggs and radio free for six months I have the sensor but they said they can activate it in a standard model the tire exploded three weeks after having the car I reported the rubbing sound when I first bought the car and they told me that's what new cars sound like and then wants to tire exploded the Ford dealership I took it to send it to the corporation they claim they said it was route has it but I didn't hit anything.the transmission had to be repaired after six months and now is acting up again.
Coming back from grocery shopping, I entered a parked car, pulled out and the back passenger side door swung open. I pulled back in, and was unable to latch close the door. Not blocked in the locked position, but unable to fasten when the door is completely closed. I had to buy duct tape to keep it closed. I later learned that Ford has several complaints and a pre-recall number that reflects my issue. 20S15. I am reporting this as it is a highly dangerous situation and I can not cope long with the back door seat belted by the arm. Please bring enforcement pressure to the Ford company. Thanks.
The contact owns a 2014 Ford Fiesta. The contact stated that the passenger's side rear door lock was inoperable. The contact stated that a rope was tied across the vehicle in order to secure the door. The contact contacted quick lane at village Ford of belleview located at (11660 us-441, belleview, fl 34420, (352) 233-2950) and the contact was informed that the door locks needed to be replaced. The VIN was not included in NHTSA campaign number: 15V246000 (latches/locks/linkages), 17V210000 (latches/locks/linkages), or 20V177000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Consumer stated due to the door latch failure door will not stay closed.
- Ocala, FL, USA
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The door latch on my car broke after putting something in the back seat. The rear passenger door would not stay closed the door is very rarely used. Did not qualify for the recall that other Ford Fiestas have for the exact same problem due to date off by only 1-2 months of car manufactured
Driving on expressway, exterior door handles fell off, drivers side and passenger side front doors. Citing an open recall NHTSA vehicle safety recalls recall number 15V246000 04/25/2015 latches/locks/linkages:door:latch
Takata recall car will not go into revers takata recall gear change is rough wile driving forewords shudders I have to turn key on and off many times before it will start loud clunk when making a right turn takata recall took car in for sync recall many times still not fixed
Passenger door does not close whatsoever. When driving, taking left turns the door swings open, has to be held down to prevent it. The defective door latches on these vehicles can prevent the door from properly closing. This can result in the door opening while the vehicle is moving. Many customers indicated that the door would not latch at all so they decided to restrain the door by other means (looping the seatbelt through the door, or using rope or tape) in order to drive the vehicle. Some customers also reported multiple door latch failures occurring on the same vehicle on different doors occurring months apart. My 2014 Ford Fiesta manufactured on April 2014 is not covered by recall 15S16, parts and labored not getting covered by Ford. Seems like not all cars are included in this recall, even though the recall notice states so.
The left rear door latch broke when the door was closed. This happened in our driveway as we were preparing to leave on a trip. If this latch had broken while the vehicle was being driven it could have resulted in an accident causing damage to this or other vehicles and possible injury or death to occupants or bystanders. Ford recalled nearly 390,000 2012-2014 Fiesta, Focus and Lincoln models for this same problem. This vehicle was manufactured less than two weeks after the problem was supposed to have been fixed at the plant in Mexico. Apparently they should have recalled more since this vehicle was exempted from that recall, but obviously has the same defect. I am now forced to pay $300 to repair a vehicle which Ford should have known was defective. These vehicles need to be recalled and repaired at Ford's expense, not the customer's. the recall notice was 15F16 regarding this problem.
I was driving and my door flew open. I've owned the car 4 years. I've had 2 transmission clutches replaced, 2 sync systems replaced, there have been other parts but I don't have that info at the moment. There have been 8-9 parts in total. Some of the recalls I have researched were before I was sold the car. I have contacted Ford Motor Company and was told if I didn't like it, don't buy another Ford. I just had the latest transmission clutch and sync replaced a few months ago and asked about any current recalls and was told none at the moment. I had my warning light sensor checked last month because it came on while I was driving. I was told nothing was found and they reset the light. It came back on. Still nothing found. I have contacted them repeatedly only to receive no help. These cars should've never been sold like this much less allowed to remain on the road!
Left rear door failed to close and latch rendering the vehicle unsafe to drive on 9/21 - thankfully while parked in our driveway. Contacted sunland Ford in victorville, ca and we were told that the part that failed was under recall. Arrived at the dealership that afternoon only to find that the recall period ended 60 days before our vehicle was manufactured. We believe that they are related and that the recall should be extended again as we learned it had been extended once before.
Door/latches: Front passenger side door will not close/latch making it unsafe to drive. Ford had two recalls (2015 & 2017) on this known problem (recall: 15S16), but they did not include my VIN as part of the recall, even though my 2014 Ford Fiesta could still have the same type of latch. If all 2014 Ford Fiestas have this defective part, why weren't all vehicles included in the recall? I just purchased this car less than 6-months ago and they told me there were no open recalls, but 2014 Ford Fiestas have been known to have these problems. It doesn't appear that Ford made the latch recall part-specific, and if they did, the latch I have is just as defective as the previous ones. The Ford recall department was unable to tell me if my car had the defective part, but they told me that NHTSA reviews all their recalls and they approved that my car didn't need a recall on the door latches.
The passenger door latch is broken. A small plastic part snapped off and now the door won't shut, or if it does shut, pops open while driving. This problem was supposed to have been solved with a recall, recall 15S16, covering certain 2014 Fiestas. Ford says my car is not covered by the recall, but it has the same safety issue. All four door latches were replaced on recalled vehicles. My door is now permanently tied shut and the dealership wants $550 to repair. My question is whether the replacement parts are still defective, and will the rest of my door latches also break needing $550 each to repair?
The contact owns a 2014 Ford Fiesta. While driving at an unknown speed, the contact noticed that the rear driver's side door opened. The contact pulled over to close the door, but it would not latch. The contact's son had to hold the door closed while driving to the contact's residence. The contact tied the rear driver's door with a piece of rope and drove to the dealer (legacy Ford, 413 industrial blvd, mcdonough, ga 30253) where it was diagnosed that the door latch was faulty. This was the second door latch failure within a year. During the first occurrence, the rear passenger door opened while driving. Greene Ford (2365 browns bridge rd, gainesville, ga 30504) stated that there was a recall on all four door latches and, to the contact's understanding, the recall repair had been performed. The contact researched and found that the paperwork showed that the recall repair had been performed, but the serial number was the original door latch that the manufacturer installed in the vehicle. The manufacturer was notified and informed the contact to call the dealer. The VIN search found no recalls associated with the vehicle. The failure mileage was 63,422.
The contact owns a 2014 Ford Fiesta. While driving 50 mph, the rear passenger door became ajar without warning. After several attempts, the contact was able to securely lock the door. The vehicle was not taken to have the vehicle diagnosed. The dealer and manufacturer were not contacted. The vehicle was not included in NHTSA campaign numbers: 15V246000 (latches/locks/linkages) or 17V210000 (latches/locks/linkages). The vehicle was not repaired. The approximate failure mileage was 85,000.
Rear door flew open while driving. Faulty door latch. My VIN was not one of the 500,000 recalled but it still failed. I had to pay dealer out of pocket to fix. Known safety issue. I should not have to pay for something known to fail in a vehicle known to have the issue. Could have been serious if pet or cargo were in back.
A D V E R T I S E M E N T S
- Beaumont, TX, USA