Goes with Incidents: 11501018, 11501025, 11500972 & 11500985 I am 100% Disabled, but work occasionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 9.11.22 at 4:30AM delivering package to [XXX], on North side of road. As I backed out of driveway, now facing East, and busy road, Hiller Rd. I had only just gotten in, NO seatbelt on backing up. Switched from Reverse to Drive, foot still on brake, car took off, as if I'd stomped on accelerator, but my foot was on brake still. Hitting brakes, I flew almost to Hiller Rd., brakes not working, car speeding, steering worked. Tried to slow down, was on South side of road, on people's lawns. Going so fast, I went into ditch, then came up out of ditch! Narrowly avoided mailboxes. Last house before Hiller Rd. on my right, tried to slow down in large lot next door, didn't work. They have huge boulders along edge of grass, I not only slammed into a boulder, but they had chopped down trees too, laid them down along edge of grass with boulders. Car went UP, against gravity, ONTO one of these trees, before hitting the boulder. If you can imagine, from hood to bumper, and further out each end, I was UP, on top of a tree, the bumpers dug into it, so the 4 tires were loose on each side, front hit boulder. Hadn't put on seatbelt yet, my head slammed into steering wheel, airbags didn't deploy again, $400 cell phone screen split, cracked. I hit my head so hard, it knocked me out, I'm not sure how long, seconds to minutes. Came to, was on tree, tried to somehow dig car out, with flashlight and crowbar. Ended up calling Amazon emergency, it was Sunday, too early, not there. Called Geico, then 3 other tow co.'s, after 2 hours Lakeside Towing came by, had to use winch and flatbed, had to chop up tree was on, pull back from boulder. Was stuck there for hours. Phone screen shattered, had to be replaced, pay $125 for a tow, hit head, bumpers, scratched, all b/c this Ford Fiesta. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

- Northville, MI, USA

Goes with Incidents: 11501018, 11500972 & 11500985 I am 100% Disabled, but work occassionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 2.1.22 I bought 4 new tires from Costco. 2.3.22 I was delivering in a rural area, about 3:30PM. It had snowed. I had delivered to a farm, drove back to main road, but on the way, stopped to look at and take photo from car of some cute horses wearing coats. No one around, road pretty flat. As I went to move forward, this is really bad, the road went UP and it was angled, the car again, took off, as in my other report. Luckily I had my seatbelt on. I believe I had just shifted to Drive, foot still on brake, and this car was like I had stomped down on the accelerator. Also luckily, I was not facing those horses! I couldn't believe it, car went flying UP this road, brakes not working, I could steer, it was taking me right towards a BUSY ROAD. My heart was pounding, going UP this angled road, should have stopped the momentum, it did not. I turned the steering wheel, hard, to the right. Somehow as the tracks in the snow showed, the car did go to the right, but it kept going, across the road I was on, to the left side, into a ditch and a bale of hay! This was about 1 house from that main, busy road. With new tires. 1st a FedEx driver saw what happened, asked about the tracks going to one side then the other. He tried to pull me out, but couldn't. Then a nice farmer and his gf stopped, he had a large 4-wheel drive, after an hour, even with shovels, we couldn't get out, he went back home, brought a 2nd truck, some ropes, they slowly dragged me out, away from hay stacks. They also noticed my basic S-curve, I couldn't stop, so I drove into the hay! This Ford did what it did before, took off with no pressure on the accelerator. It was stopped. I certainly didn't stomp down, I was braking and steering. I was stuck in freezing cold for 2+ hours. Then spent $325 on new brakes, rotors.

- Northville, MI, USA

This goes with Incidents 11500972 & 11500985 2015 Ford Fiesta SE purchased 2.8.18 Crest Ford in Center Line, MI From my other reports, car has had all kinds of issues. This is 3/5 and these are all ACCIDENTS. In early 2019, I was coming home from a medical appointment in the morning. I was the 4th car, sitting at the busy intersection of 9 Mile and Kelly, which was ON 9 Mile, going West. The light was red. I had my seat belt on, like always, my foot on the brake, looking straight ahead at the light. Suddenly, the car shook, like as if a semi was going by, but no one was moving. And even tho my foot was squarely on the brake, the car took off, like someone had pressed the accelerator peddle! Quickly I pressed as hard as I could down further on the brake, but it didn't matter. The car kind of jumped, then took off, again, like someone was had stomped on the accelerator. I was in the right-most lane, I slammed into the Sedan in front of me, which shoved his car off the road, up the edge, and onto the sidewalk, so I was almost sideways. I was horrified. My air bags did not deploy. The man driving and a 2nd man got out, they were furious, screaming what was wrong with me? I didn't know how to explain that the car took off on its own, while my foot was on the brake! He was yelling and screaming, luckily his air bags didn't do off either. This dented his bumper, but he didn't have insurance, didn't want to get the police involved or make a report, which was fine with me. Since, I have been very cautious stopped at lights, always expecting this to happen again, and it has! Not as dramatically, but sitting stopped, foot on brake, no rhyme or reason, car suddenly jumps, accelerates. I thought I must be going crazy, I've never heard of a car doing this. Well reading the reports of the Ford Fiesta problems, I see other cars doing this too. I won't take it across like a bridge, imagine it accelerating over the side into the Great Lakes. Very dangerous.

- Northville, MI, USA

Car won't go in reverse.vehicle will only go 30 mph at times and cause safety issues

- Apache Junction, AZ, USA

Car dash lights up with all alerts and then totally loses power. You are unable to put car into any gear, your literally stuck wherever this occurs. I've been to 3 mechanics including Ford autonation and an electrical diagnostic garage resulting in the same results " nothing" ! it also says immobilizer enabled service now"?"

- Lomita, CA, USA

Loud crackling and popping coming from speakers, even when radio is offhand volume is down

- Jacksonville, FL, USA

Transmission slips out of gear during normal city driving. I have had the car completely lock up, become unable to drive, and needed to be towed to the dealership. This is the 3rd time I have encountered this issue. I've had the transmission computer restarted, one of the clutches replaced, then a few months after that had the car towed to the dealership again due to "immobilizer malfunction" design for the car is great but the mechanics are terrible.

- Orlando, FL, USA

My car is having electrical issues, the transmission will over rev but my speed remains the same or decreases. The car will lose power over time and the pedal will become spongy. This has become a very large inconvenience and an extreme safety hazard to myself and my passenger. I was almost in a collision with another vehicle which would be deemed my fault even though it would me the vehicle malfunctioning. When contacting Ford dearborn and perry Ford they tell me there's nothing they can do or I can pay a fee.

- National City, CA, USA

Takata recall my vehicle has been stalling out soon after fueling and requiring 3-5 minutes before being able to star the vehicle. Often times after fueling the vehicle does not start back up right away. In the last 4 months, I've been seeing this issue progress even after speaking with and getting a diagnosis from the Ford dealership where the vehicle was purchased. In the last 3 weeks. My 2015 Ford Fiesta has stalled out on me while driving 4 times! I can literally be driving on the freeway when the battery and engine lights turn on and my vehicle automatically shuts off. This was a previous recall an I have not been able to get any solid responses as to whether or not my vehicle still qualifies for this recall. This issue is a serious safety concern and the fact that Ford is not giving solid answers as to whether or not they will fix it is beyond me. I still have 2 years left on my warranty and they are still giving me a hard time.

- Dover, DE, USA

The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle experienced numerous failures with the transmission, electrical system, engine, and brake pads. Also, the vehicle failed to accelerate over 50 mph, the rpms increased independently, and the vehicle jerked when the accelerator pedal was depressed. The electrical system failure caused the interior lighting, door lights, horn, and the alarm system to fail. The contact was also unable to lock or unlock the doors with the key. Furthermore, the low beam headlights failed and the contact had to drive with the high beams at night. Lastly, the motor fan activated independently. The contact spoke with an unknown dealer who stated that the vehicle had too many failures and could not be diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 50.

- Constable, NY, USA

2015 Ford Fiesta. Consumer writes in issues with voice command and keeping phone connected to vehicle. The consumer stated the vehicle would lock up and the windows take 45 minutes to defrost.

- Malone, NY, USA

Clacking sound in dash due to a faulty A/C actuator. (car was in neutral and stopped) this happens everytime the car is started, it last a few seconds and quits. The dealer replaced under warranty and it's bad again after 20K more miles. (part #av1Z 19E616 K) from what I can tell reading the forums all Fiesta's are having the same problem. Thank you

- Port Arthur, TX, USA

My airbag warning indicator has illuminated and has stayed on for two days now. There are also strange noises coming from the area behind my steering wheel.

- Dalton, GA, USA

This all came about at 11:30 pm when leaving the work place the car would not provide heating to the defrosters or other areas after the engine was at operating temp. The outside temp was at minus six and wind chill below that number.the car was driven home a distance of five plus miles with the windshield frosted making it difficult to see through. Upon arrival at home there was two small cleared spots the size of half dollars at the bottom of the windshield. After having the car towed to the dealer this morning they determined the problem was an iced cabin air filter and [frozen] as in iced fan blower they had to dry out. Per ssm 44942 in which engineers at Ford [ I presume ] were investigating or as stated on the paper work I received from the dealer, concerned engineers. This falls under safety do to vision being impaired because of this problem which appears to be known by the manufacture. This car was only driven at this late time of night as traffic was almost nil and the extreme weather dictated.

- Muskegon, MI, USA