Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Flex AC / heater problems

AC / heater problem

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2009 Ford Flex Owner Comments

problem #1

May 012011

Flex

  • 60,000 miles

A D V E R T I S E M E N T S

Several complaints: First the A/C makes a popping noise when turned on. It works fine as of now though. Second, drivers side 2nd row seat will not fold down 99% of the time. It's stuck somehow. Third, gas light no longer works. Fourth is the biggy. Car is overheating due to radiator fan's no longer working. It runs hot when idling or moving at a slow pace. This has happened multiple times during the hot, summer months of 90*+ and I have a two and a four year old. Three days ago it happened in 20* weather with a wind chill of below zero on the side of the interstate with my husband being my nearest help who was 45 minutes away. My children were crying after just 10 minutes or less that they were freezing and that their toes hurt. But what am I to do on the side of the interstate? I have contacted Ford several times and it's always the same answer "there is no recalls. Take it to your nearest Ford dealer". I found out at the end of last year that we have an extended care plan. It's currently all being repaired under the plan, thank goodness, with only a $100 deductible and a rental car. We're very fortunate in that aspect. I feel as though this should all be a recall due to the amount of people having these same problems, especially the overheating. Nobody should be having to pay a dime out of pocket to fix these issues. However, Ford could care less. They got their money from the purchase of the vehicles and obviously could care less about safety and making things right. When people ask how I like my Flex. My reply is "originally I loved it, now I hate it" and I tell them exactly why if they ask, which is every time. First and last Ford. Bad company all the way around.

- Warrior, AL, USA

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