Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Flex seat belts / air bags problems

seat belts / air bags problem

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2009 Ford Flex Owner Comments

problem #3

May 182016


  • 96,000 miles


The driver's side seatbelt retractor is not releasing the belt when trying to buckle in prior to departing on a trip. This happens multiple times per day. I am concerned the seatbelt will not function properly in the event of an accident. When contacting Ford about the problem I was advised that Ford does not provide a lifetime warranty on its seatbelts!

- Vero Beach, FL, USA

problem #2

Jan 122010


  • miles
2009 Ford Flex. Second row passenger outboard shoulder safety restraint inoperable. No significant event occurred prior to the inop condition. Child entering second row pulled seat belt from D-ring. Belt cam out approximately 8 inches and stopped. The belt will not retract or pay out. This does not appear to be an ALR lockout issue.

- South Lyon, MI, USA

problem #1

Jun 262009


  • 2,500 miles
In a head on collision with a parked vehicle traveling at approximately 45 to 50 mph none of the air bags were set off and the seat belt did not hold the driver back and he was thrown into the steering wheel bending the steering wheel and column.

- Wayne, MI, USA

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