10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Flex seat belts / air bags problems

seat belts / air bags problem

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2009 Ford Flex Owner Comments

problem #3

May 182016

Flex

  • 96,000 miles

A D V E R T I S E M E N T S

The driver's side seatbelt retractor is not releasing the belt when trying to buckle in prior to departing on a trip. This happens multiple times per day. I am concerned the seatbelt will not function properly in the event of an accident. When contacting Ford about the problem I was advised that Ford does not provide a lifetime warranty on its seatbelts!

- Vero Beach, FL, USA

problem #2

Jan 122010

Flex

  • miles
2009 Ford Flex. Second row passenger outboard shoulder safety restraint inoperable. No significant event occurred prior to the inop condition. Child entering second row pulled seat belt from D-ring. Belt cam out approximately 8 inches and stopped. The belt will not retract or pay out. This does not appear to be an ALR lockout issue.

- South Lyon, MI, USA

problem #1

Jun 262009

Flex

  • 2,500 miles
In a head on collision with a parked vehicle traveling at approximately 45 to 50 mph none of the air bags were set off and the seat belt did not hold the driver back and he was thrown into the steering wheel bending the steering wheel and column.

- Wayne, MI, USA

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