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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,626 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex body / paint problems

body / paint problem

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2013 Ford Flex Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Dec 082014

Flex

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Flex. While operating the vehicle, the door ajar sensor light illuminated erroneously indicating that the doors were not secured. The vehicle was taken to the dealer, who diagnosed that a module was faulty and needed to be replaced. No further information was available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 80,000.

- Clinton, MD, USA

problem #4

Feb 162015

Flex 6-cyl

  • 61,000 miles
Door ajar warning lights when door is securely closed. This is a know issue with several Ford service bulletins issued. There are definite safety concerns as the following also occurs: Dome light stays on while driving making it difficult to see interior lights stay on when leaving vehicle allowing easy viewing of interior and possible battery drainage all doors will not lock (unacceptable) this is a major safety concern the false warning keeps driver from knowing if there is in fact a true door ajar situation Ford refuses to fix this under warranty saying the door latch (which the door ajar switch is an integral part) is a "wear and tear" part and therefore not cover by warranty. This is an issue on many Ford vehicles including Flex, edge, Explorer and Taurus.

- Concord, NC, USA

problem #3

Aug 082014

Flex 6-cyl

  • 30,000 miles
"door ajar" message is displayed after driver's door is closed. Multiple closing attempts are required to rectify, often five or more. Doors cannot be locked while message is displayed, creating a safety issue. Dealer has said it is swamped with recall work and cannot address.

- Bloomfield Hills, MI, USA

problem #2

May 212014

Flex 6-cyl

  • 18,000 miles
Upon hard acceleration exhaust fumes enter the passenger compartment. Go to fordflexforum/topic/596-fumes-in-cabin/page-2 for actual carbon monoxide concentrations test results performed by a fire department.

- Jupiter, FL, USA

problem #1

Oct 222013

Flex 6-cyl

  • 36,300 miles
I was turning a corner and something popped and the car would not steer. The only thing that stopped the car was the curve, as I was making the turn, and that caused a lot of damage. Sutton Ford Lincoln in matteson, il said they would not repair the damages caused by the lemon-Ford-Flex that was sold to me because the vehicle was 300 miles out of the warranty. Sutton Ford Lincoln in matteson, il than said it would have to be reported to insurance. So I reported it to insurance and the repair shop, that was repairing the damages, said they found damage to the radiator (1,500 dollars worth of damages) which could not have been caused by the car hitting the curve. And that it looked like sutton Ford Lincoln in matteson, il raised the car inappropriately and caused the radiator damage. The repair company said, since the original place where the Flex was towed to (sutton Ford Lincoln in matteson, il) was located right behind them (across the alley), sutton Ford Lincoln in matteson, il caused the damage. And of course, sutton Ford Lincoln in matteson, il denied it and would not pay for the damages. Buyer beware - do not do business with sutton Ford Lincoln in matteson, il. Buyer beware - do not buy a Ford and if you do, do not go to sutton Ford Lincoln in matteson, il.

- Chicago, IL, USA

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