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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex electrical problems

electrical problem

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2013 Ford Flex Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #14

Oct 062014


  • 33,000 miles


The contact owns a 2013 Ford Flex. The contact stated that the door ajar light and shift to park light illuminated on the instrument panel. The contact reported that the lights would remain illuminated even after all doors were checked and when the vehicle was in motion. As a result, the doors were unable to be locked. The vehicle was taken to the dealer for diagnostic testing. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The failure mileage was 33,000.

- Eden Prairie, MN, USA

problem #13

Mar 022015

Flex 6-cyl

  • miles
Door ajar sensor, lights stay on, doors wont lock.

- Austin, MN, USA

problem #12

Jan 222015

Flex 6-cyl

  • 35,000 miles
2013 Ford Flex door ajar light illuminates and chimes preventing driver from locking doors as the alert unlocks all doors while vehicle is in motion and turns the interior lights on. Issue occurs intermittently and Ford reps, while acknowledging the issue as common in the Ford edge and Ford Flex refuse to change the faulty door sensor switch opting to charge customers $600+ to remove and replace the flawed design. Currently the sensor alerts us 10 to 15 times during a 30 minute ride.

- Dallas, GA, USA

problem #11

Jan 142015


  • 40,000 miles


Bluetooth connection failure, navigation failure, clock failure, on board computer failure.

- Moriches, NY, USA

problem #10

Jan 162015


  • 39,000 miles
I own a 2013 Ford Flex sel. The door ajar light comes on when all doors are closed completely. This is a safety issue because the doors do not lock while driving. The lights don't shut off and the car tells me to shift in to park. On the personal side the lights stay on while parked and the bell rings as if the door is ajar. I can not utilize the remote start. I would agree it's normal wear and tear if it was only my car. I have search online and it seems to be a Ford problem.

- Scottsville, NY, USA

problem #9

Oct 012014

Flex 6-cyl

  • 68,000 miles
Ford has a faulty part built into the Ford Flex. The door ajar switch is faulty on most Ford Flex and edge. While the door is completely shut, the door ajar light stays on resulting in the doors not locking. Even if you press the automatic lock they simply unlock. Ford is not willing to address the issue or fix the issue. The way the faulty part is built into the lock mechanism requires the owner to replace the entire lock mechanism. This part cost $230 and due to the number of issues is not available on the market currently. As a result of the safety issue, we were required to force the switch to ground itself out, meaning we grounded out the wires linked to the door ajar light so the light is no longer on and the doors were locked. The issue should not be occurring on new vehicles like I have. I would like the ntsb to investigate the issue and require Ford to fix all vehicles affected.

- Brownstown, MI, USA

problem #8

Feb 012015


  • 34,000 miles


The contact owns a 2013 Ford Flex. The contact stated that while the vehicle was in motion, the door ajar light illuminated. The vehicle was taken to the dealer. The technician diagnosed the door latch sensor needed to be replaced. The repairs were not made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 34,000.

- Union, MO, USA

problem #7

Feb 162015

Flex 6-cyl

  • 61,000 miles
Door ajar warning lights when door is securely closed. This is a know issue with several Ford service bulletins issued. There are definite safety concerns as the following also occurs: Dome light stays on while driving making it difficult to see interior lights stay on when leaving vehicle allowing easy viewing of interior and possible battery drainage all doors will not lock (unacceptable) this is a major safety concern the false warning keeps driver from knowing if there is in fact a true door ajar situation Ford refuses to fix this under warranty saying the door latch (which the door ajar switch is an integral part) is a "wear and tear" part and therefore not cover by warranty. This is an issue on many Ford vehicles including Flex, edge, Explorer and Taurus.

- Concord, NC, USA

problem #6

Nov 152014

Flex 6-cyl

  • 40,000 miles
Problems started with the front passenger door saying that the door is open when it is shut. It was every now and then until a month passed. Then, it just says that it is open all the time. Next, it spread to the driver door not latching. It latches and locks, but the computer system claims both doors are open and tells you to shift to park. To make things better the driver window now rolls down when it wants to. Every now and then the touch screen for the radio/ navigation cuts in and out.

- Saint Marys, GA, USA

problem #5

Jun 102014

Flex 6-cyl

  • miles
Back passengers door latch not connecting to the system. On my 2013 Ford Flex both back passenger doors are not connecting to the system, stating doors are ajar when they are clearly shut closed. Because of this my interior lights stay on until car starts to move at a certain speed, cannot turn on my alarm and if I do after a while the alarm will go off, and also on system it is stating the doors are ajar. This will be the fourth time I will have to take it in, Ford dealership says they have replaced the latch, but I'm thinking it is something else if I have to take it in every three months and also my warranty has expired!!!

- Orange, CA, USA

problem #4

Feb 172014

Flex 6-cyl

  • 29,000 miles


Door latch sensors are very problematic. Have had my vehicle in 4 times in 2014 for same issue. Computer claims doors are ajar when they're closed. Have heard this is a problem with the edge and other makes as well. Warranty expires at ~36,000 miles. I just hit 40,000 miles and am now having to pay for pre-existing condition.

- West Point, UT, USA

problem #3

Aug 152014


  • 51,000 miles
The contact owns a 2013 Ford Flex. The contact stated that the door ajar sensor was illuminated, indicating that the door was open although it was closed. The vehicle was taken to the dealer. The technician diagnosed that the door latch needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,000. The VIN was not available.

- Hummelstown, PA, USA

problem #2

Jul 012014

Flex 6-cyl

  • 49,050 miles
The vehicle door ajar alarm is saying that the door is still open even though the door is securely shut. This happened first when we were going to be getting out of the car and we thought we didn't get the door shut tightly. However, multiple times over the past 7-10 days the door ajar alarm is going off, even when traveling down the road after it was previously not on and the door is securely shut. This is very distracting as a loud buzzing noise suddenly comes on when you are driving down the highway and causes the driver to become distracted and start looking for the warning light letting you know what is wrong. I have contacted Ford and they have instructed me that this part is not covered but to keep my receipts in the event there is a recall.

- Huntington, IN, USA

problem #1

Apr 222013

Flex 6-cyl

  • 2,887 miles
I have owned my vehicle since March 2013 and have had it in the process multiple times since - sync issues, dead battery and three seatbelt replacements. My vehicle has rear airbag seatbelts supposedly for safety. Instead, my kids have been forced into unsafe situations because the belts are so poorly designed as soon as the black plastic covering the belt breaks, the entire seatbelt no longer functions. This is wholly unacceptable. I've approached Ford and springhill Ford in dundee without any satisfaction. Most recently I took my car into springhill Ford for an inspection and was told the issue is debris was in the buckles. The seatbelts are in the back seat where kids sit, there will be debris. Why is it acceptable that debris breaks the belts? I've paid far too much money (additional for this "safety" feature) to have a vehicle I can't trust.

- Poplar Grove, IL, USA

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