The contact owns a 2013 Ford Flex. The contact stated that while his wife was driving at unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be repaired. The vehicle was repaired however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve and throttle body assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to contact NHTSA. The approximate failure mileage was 122,000.

- Mosley, VA, USA

The contact owns a 2013 Ford Flex. The contact stated that upon opening the front passenger-€™s and driver-€™s side doors, a loud grinding sound was coming from the dashboard. The contact also stated that both doors would intermittently fail to unlock upon depressing the unlock button. The contact also noticed that the vehicle was consuming fuel soon after refueling. The dealer was notified of the failure and the contact was informed that the Vin was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Newnan, GA, USA

The contact owns a 2013 Ford Flex. The contact stated that while driving at low speeds in traffic and approaching a hill, the vehicle accelerated independently without warning. The contact to depressed the brake pedal which failed to engaged properly. The vehicle loss motive power and decelerated. The contact pulled over to the shoulder, pumped the brake pedal bringing the vehicle to a stop. The vehicle was turned off and restarted and operated as designed. The contact stated that on several occasions the vehicle failed to start-up. Additionally, the back over prevention camera failed to illuminate while in reverse. The contact stated that there were unknown electrical failures on the inside and outside of the cabin of the vehicle. The vehicle was towed to crest Ford of niantic (218 flanders rd, niantic, ct 06357, (860) 739-5403) to be diagnosed however, the mechanic was unable to duplicate the failure. The fuel sensor and acl modulator were repaired however, the failure recurred. The manufacturer was notified by email. The failure mileage was approximately 67,000.

- Norwich, CT, USA

The contact owns a 2013 Ford Flex. The contact stated that the rear back up camera would go blank, become fuzzy or display images upside down while in operation. The contact also stated that a warning message on the instrument panel stated that the vehicle should be taken to the nearest dealer. The contact also stated that while driving at 65 mph, the vehicle stalled without warning. The contact restarted the vehicle and drove to mccandless Ford meadville, Inc. (433 baldwin St, meadville, pa 16335) where the vehicle was diagnosed with a defective fuel module. The contact had the fuel module replaced out of pocket. The manufacturer was not notified of the failure. The back up camera was not repaired or replaced. The failure mileage was approximately 125,000.

- Meadville, PA, USA

My vehicle motor quit about a mile from my home and I coasted to the side of the road and tried to restart the motor. The smell of gas became very strong and I got out and could see where a stream of gas had started 50 yards back on the street and a puddle was under the gas tank. I got the heck out of there and called Ford road assistance. The vehicle was transported to the Ford dealer.the safety recall 13S04 for replacing the fuel pump had been performed about a month ago and 1000 miles ago. The dealer had not install the O ring seal properly. They did it again and say it is good to drive. I am not so sure.

- Apros, CA, USA

I received the recall notice on Saturday, 7/27. I am leaving for vacation on August, 3, will be gone for 3+ weeks and will drive approx. 4000 miles. I called several dealerships on Monday, 7/29, but am unable to find anyone willing to schedule service for before 8/9 -- they have to order the part and then will schedule me once it has come in. I called Ford's customer relationship center twice and got no assistance. Ford tells me that if I don't currently smell gas, the car is currently safe to drive. However, I am concerned that I will be on vacation thousands of miles from home and develop a problem but have no way to address it. If there is a safety problem and a recall notice is issued, the dealerships should have parts on hand and be prepared to repair cars quickly for people in my situation. A recall notice on a potential fuel line problem is of no use if dealers are prepared to deal with the safety issue promptly.

- Ann Arbor, MI, USA