10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
54,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Flex drivetrain problems

drivetrain problem

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2014 Ford Flex Owner Comments

problem #7

Feb 152019

Flex

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Ford Flex. While the vehicle was parked, the engine would crank, but the vehicle would not start without warning. The vehicle was towed to pittsville Ford (7155 friendship rd, pittsville, md 21850, (877) 760-5870), but the failure could not be duplicated. Months later, the failure recurred. The vehicle was towed back to the same dealer where the vehicle started up again without incident. When the failure occurred a third time, the contact disconnected the battery cable, waited a few moments, and the vehicle started without incident. When the failure occurred the fourth time, the same battery operation was not successful and the contact had to have the vehicle towed back to the same dealer. The contact associated the failures with NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was notified of the failures and verified that the VIN was not included in the recall and the vehicle was not under warranty. No further assistance was offered. The vehicle had not been repaired. The failure mileage was approximately 50,000.

- Berlin, MD, USA

problem #6

Sep 142018

Flex

  • 125,000 miles
Twice now the transmission and brakes have failed going down our driveway. When our Flex has been going down our driveway and the car is in drive, the transmission makes a grinding sound and the brakes do not respond at all. Once about a month ago we were able to stop the car using the emergency brake to stop the behicle before it entered the street. Today the emergency brake was not used by a younger driver and the car entered the street at full speed going over a curb and hitting a mailbox afterwhich the emergency brake was deployed. The car was turned off then back on and everything was back to normal. It is incredibly unsafe to have brakes and transmission fail in unison.

- Duluth, MN, USA

problem #5

Mar 262018

Flex

  • 65,000 miles
I was driving along and all of a sudden the vehicle drive wouldn't go higher then 20 miles an hour engine is reving up can't switch gears from drive to reverse transmission is gone bought this in May 2016 I haven't even had it 2 years dealer won't help me bought it from imperial in mendon MA doesn't seem right transmission to go in new vehicle like this

- Bellingham, MA, USA

problem #4

Feb 052018

Flex

  • 79,000 miles

A D V E R T I S E M E N T S

Talana recall, vavlve cover, PCV valve, crankcase vent oil separator high performance engine rtb silicone, sae 5W-30 premium synthetic oil, brake parts cleaner, metal surface wipes, silicone gasket remover. Smoking condition from the tailpipe during normal engine operating temperatures. Brought to Ford dealer ship when it happened. They diagnosed the problem. Took home. Brought back 1 week later.

- Asheboro, NC, USA

problem #3

May 282016

Flex

  • 60,100 miles
The contact owns a 2014 Ford Flex. While driving at a slow speed, the accelerator pedal was depressed, but the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the halfshaft disengaged from the linkshaft and needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 14V393000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 60,100.

- Garnett Valley, PA, USA

problem #2

Mar 102015

Flex 6-cyl

  • 2,700 miles
I was in park in my driveway, which is steep, and the Flex rolled after being in park for 2 minutes. My three year old son was in the vehicle so I tried to jump into the vehicle and put my right hand on the brake pedal. The vehicle knocked me out and dragged me down, releasing me at the bottom of the driveway. I woke up to see the vehicle back into the other side of my U-shaped driveway and proceed forward, hopping my neighbor's curb, stopping in their bushes. My son was okay, but I sustained a broken and dislocated right wrist, and multiple road rashes on my feet, knees, right arm, left hand requiring sutures, right side of my face and a laceration in my scalp requiring sutures. These injuries were extremely painful and I lost the use of both hands for one month. At 8 weeks, I still do not have the full use of my left thumb and I require physical therapy on my right wrist as it is still not back to fully functioning. I took the vehicle to a local Ford dealer and they could not find anything wrong. I contacted Ford with written documentation and photos of my injuries and Ford did not even offer any form of sympathy or resolution to the problem. They denied my claim and offered no help! it's impossible to get out of any vehicle on our driveway in any gear other that park. I'm telling the truth and physics are proof enough. Though nothing mechanically defective was found by Ford, it happened, period. I was injured but lucky that neither my son nor others were hurt. I did nothing to cause this; it was a failure of the vehicle somehow but Ford stated that since they couldn't find the problem, they're denying my claim.

- Tulsa, OK, USA

problem #1

Feb 162014

Flex 6-cyl

  • 2,500 miles
Vehicle was parked on side of road, on an incline facing uphill, with engine running. 2 adult passengers in vehicle. Without notice vehicle began rolling backwards. Passenger turned wheel in an attempt to stop vehicle on curb. Center console prevented passenger from being able to access vehicle brakes or parking brake. Vehicle ended up striking another vehicle before it came to rest. Luckily there were no injuries as hill ends in cul-de-sac with large drop off. I requested local Ford dealers inspect powertrain system as a car in park should not suddenly begin rolling. 2 local dealers have refused to look at vehicle citing they do not want to get involved.

- Rancho Palos Verdes, CA, USA

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