This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the road and the car starts to slow down, even with me pushing the gas. I pulled over safely and the car stalled. I turned the key off thinking it was going to be like last time and I would just have to start it up again. Not this time, it acted like it was out of gas but with a half a tank that could not be it. I later got the car back to my house and started looking around. I found a rubber hose that was being compressed in when ever I tried starting the car. Later I found that the hose lead back to the gas line. I then over time started looking this up on the net and found out that it could be a recall and I am writing to let you know my story.
While driving my 2000 Ford Focus, I came to a four way stop and the car ceased to work, as if I had turned off the key...no sputtering, just stopped. I restarted the vehicle and it lurched forward, died again, just as before. As I looked out the front windshield, I observed smoke coming from the hood of the car. I exited the car and flames were coming from the wheel wells. I immediately called 911. People began spraying water on the car from garden hoses, two people stopped with fire extinguishers and nothing put out the flames. When the fire department arrived, within 10 minutes, the entire front of the car was destroyed. Pieces in the engine compartment were melting and falling off the engine onto the ground. Police arrived to direct traffic. The car was towed to wendle Ford, and my insurance company removed the vehicle to their premises the next day. I still have no idea what could have caused this problem in a five year old vehicle with no prior problems. As I have seen several other incidents of fire in this vehicle, the government should make Ford Motor Company investigate why this is happening before someone gets killed!
I have had this car since 2003 and it has been nothing but trouble. I have had it into the shop for many of the previously stated repairs- ignition lock, revving/ gas line sticking, broken windshield with no outside cause, cracked side mirrors from cold, etc. This week my rear window fell into the door and would not roll up. The estimate is close to $400. I have had other problems, so many I can't recall them all now. I would advise others to avoid Ford products in the future- I certainly will.
After parking consumer returned and attempted to start the vehicle, but it did not start. Consumer smelled fuel odors inside the vehicle. Consumer left the vehicle to discover a pool of gas under the vehicle. Dealer examined the vehicle, and determined that the fuel line detached from the fuel tank. Connection of fuel line to the fuel tank and fuel line clip was repaired by service dealership. Vehicle was also tested by dealer.
Currently own a 2000 Ford Focus wagon with approximately 57,000 miles on it. In the last 3 months we have had 2 breakdowns that could of very easily ended tragically. 1st: 3 months ago the front driver side suspension spring sheared in half. The sharp shear of the spring went into the tire and ended ripped it apart. Thank god my wife and kids were only going 25 mph. 2nd: 1 week ago the fuel line clip attaching the fuel line to the gas tank burst into pieces in a parking lot of a local store as my wife was driving around. Again, thank god nobody was smoking nearby.
- Plain City, OH, USA
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After driving to work and parking in the parking garage, went inside for about 20 minutes. Came back out to car to find a puddle of gasoline which had leaked from the fuel tank. A very dangerous fire hazard. The exhaust system was extremely hot and fuel had leaked all over it. Had to have the vehicke towed to the repair garage.. the problem ended up being that the cheap plastic fuel line quick-connector coming from the fuel pump to the fuel line had broken, causing the fuel line to come apart from the fuel pump, allowing fuel to spray all over the tank and exposed parts under the vehicle as well as the concrete garage floor. A spark or lit cigarette butt would have been disastrous. Fortunately a fire or explosion did not occur or their surely would have been fatalities.
The consumer has experienced the following: The replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36K miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. Scc
Car has stalled multiple times at speed took it to the local Ford dealership and they couldn't find any problems. Last time it stalled my husband replaced the fuel filter and fixed the problem for 2 days and it acts like it is going to happen again.
Car started stalling before it ran out of warranty. Dealer replaced fuel pump that was all they could figure out. That lasted as long as the warranty did. I personaly replaced the fuel tank and fuel pump and fuel filters each time. The car has continued to stall sense under warranty. The dealer can't figure out the problem, they said that they have nothing but problem with the Ford Focus. I've contacted Ford Corp. And you get no help from them. The car has stalled on several occasion as long as the car sit for a long period of time it will start and run for awhile then it will do it again. I cannot afford to take it the dealer each time to tell me nothing is wrong with it. This problem could end in an accident and possible injury. I hope this doesn't take a class action suit against Ford to get this problem corrected.
While driving on highway 65-75mph consumer had a collision. Fuel shut off valve did not go off, and air bag did not deploy. Received recall after collision. Please provide VIN and additional information.
A D V E R T I S E M E N T S
- Covington, VA, USA