This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Focus. The contact heard a noise coming from one of the front wheels. When he drives over speed bumps, it sounds as if something is loose under the vehicle. He also stated that when he drives between 50-75 mph, the vehicle vibrates and the steering wheel shakes. He had the tires rotated and balanced and the front end aligned, however, the mechanic stated that those were not the cause of the vibration and noise. The contact found NHTSA recall number 02V289000 (steering: Linkages). The contact stated that his vehicle would not start and he had the battery inspected. The mechanic stated that the battery was fine. The vehicle started when the contact looked under the hood and moved the battery cable. Upon closer inspection, he realized that the cables looked and smelled burnt. He then discovered NHTSA recall number 02V288000 (electrical system:battery:cables). He notified Ford about the two recalls and was informed that his VIN was excluded from both. The contact feels that his vehicle should be included since he is experiencing the same failures. The current mileage was 43,800 and failure mileage was 38,000.
In June 2004, I took my 2001 Ford Focus into sunset Ford in westminster, California complaining about a vibration and rattle in the front end of my car. They charged me $80 and told me there was nothing wrong with my car. Again, on August 12, 2004, I took my 2001 Ford Focus into sunset Ford complaining that the vibration and rattle were still there and getting worse. They again charged me $80 for a diagnostic and told me there was nothing wrong with my car. In the early morning on October 2, 2004, I started to slowly accelerate from a complete stop and my car for no reason at all turned sharply and struck a curb. There is now major structural damage to my car that will cost thousands of dollars to repair. The estimate for the repairs point to the same type of parts as another recall made by Ford for this same year of the Focus. I contend that this major damage was caused by FordS negligence in not finding and fixing the original mechanical defect that I reported to them twice. I also contend that the symptoms my car was exhibiting were the same as described in your NHTSA campaign id #02V289000. (please note that I am re-entering this complaint as I incorrectly stated the year of the Ford Focus as 2000 instead of 2001 in complaint #10093930.)
I am exhibiting problems with my 2001 Ford Focus LX that matches the problems listed with the recalls for the car. I am having powers surges, vibration in the front end, noises in the front end, and loss of power. I have contacted the Ford Motor Company about this and have brought the car in several times about it. They keep saying there are no recalls for my car. I know this to be false because a friend of mine got the same exact car as I did 2 weeks apart from me. He has recieved the recall letters and already had the problems fixed. I need help.
Steering wheel produces a whine noise when turning. The whine would be present when the vehicle was turned. This was an intermittent problem. The dealer also noticed the noise and diagnosed the problem as friction in the steering mechanism and lubed the steering. The noise continued intermittently and the dealer had become unable to duplicate the problem.
I have a recall on my 2001 Ford Focus. My husband is in the military and we are currently living in london, england. We have tried numerous times to get the recall taken care of, but no one will help us. We have taken the vehicle to a Ford dealer in the uk, and they told us that they will fix the recall, but they cannot order the part because it is an american car. I have contacted Ford about 15 times, and each time have been given the run around. I have about 6 different phone numbers that they have given me to try and each time, the person that I talk to says that they cannot help me. The recall is for rear wheel bearings and pinch bolt. I have a 16-month-old son that has to ride in that car, and I have tried to explain to them that I am afraid for his safety, but even that has not helped to get me any satisfaction. I will appreciate any and all help that can be given. Thank you, heather hundley.
- Fpo-Ae, NY, USA
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When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/replace.
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system and therefore they refused to repair/replace.
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages was not in their system, and therefore they refused to repair/replace.
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/replace.
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/ replace.
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/replace.
A D V E R T I S E M E N T S
- Yuma, AZ, USA