Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,778 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Ford Focus windows / windshield problems

windows / windshield problem

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2001 Ford Focus Owner Comments

problem #9

Jul 052005

Focus 4-cyl

  • Automatic transmission
  • 29,370 miles

A D V E R T I S E M E N T S

Contact stated in 3-03 windshield cracked. He took vehicle to dealer and had windshield replaced. It was still leaking, and he took it back again. The dealer replaced it again. But, it was still leaking. The dealer replaced it a third time. It continued to leak. In 4-03 the dealer, where the contact bought the vehicle, said he would seal the windshield. A month ago, it cracked again. He took vehicle to another dealer, and he replaced the windshield. However, the problem recurred, and the dealer sealed it twice. It was still leaking. The contact believed there was defect in the body of the vehicle. The water leaked into the dome light, and the contact was afraid there might be an electrical fire. The windshield was replaced again on 9/18/2005 but on 9/23/2005 the consumer noticed that is was still leaking.

- Bethlehem, PA, USA

problem #8

Oct 272003

Focus 4-cyl

  • Automatic transmission
  • 36,211 miles
Leaking from windshield to dash to passenger cabin: In heavy rains and car washes water would come in though the windshield seal and run down into the dash near air bag and come out near fuel shut off valve. Ford wanted $1,000 to fix this. The problem happened on other Ford Focus models. I was told there was a service advisor and that nothing would be covered under warranty. After discussing this matter, I got price down to $150.

- Missouri City, TX, USA

problem #7

Sep 232003

(reported on)

Focus

  • Automatic transmission
  • 26,000 miles
Rear wheel bearings are wearing out on vehicle. The automatic transmission does not shift properly, the consumer discovered the wrong transmission fluid was in the vehicle. The front windshield cracked due to excessive heat. The rear seat latch, the seat fabric and the key ignition failed. The windshield wipers wore out, which were only used about seven times and the rear brakes had to be replaced.

- Sacramento, CA, USA

problem #6

Apr 182003

Focus

  • 32,420 miles

A D V E R T I S E M E N T S

While driving the vehicles rear windshield shattered.

- Woodbridge, VA, USA

problem #5

Aug 082002

Focus

  • miles
Consumer involved in a frontal collision at 10 mph. Both the driver and passenger air bags deployed. The passenger bag shattered the windshield causing glass to "fly" around vehicle causing injuries.

- Scarsdale, NY, USA

problem #4

Aug 292002

Focus

  • miles
My daughter was in a fender bender. She was behind someone at an intersection. They were both turning right. The person before her proceeded through the intersection. My daughter looked to her left for vehicles and started through the intersection. The vehicle in front of her stopped and she rear ended it. There was no damage done to the other vehicle and her Focus has a small dent in the front fender. The damage came from the fact that the airbags deployed and blew out the windshield. If my daughter had not been wearing glasses, she may have received an eye injury from the shattered glass. The dealer claims that the airbags should deploy at that low of a speed and it is expected to blow out the windshield.

- Bellevue, WA, USA

problem #3

Dec 232001

Focus

  • miles

A D V E R T I S E M E N T S

Upper interior molding is bulging along windshield. Dealer notified. Feel free to provide any further information.

- Millerton, NY, USA

problem #2

Apr 042002

(reported on)

Focus

  • miles
While driving 25 mph vehicle jolted to the right and front rear tire deflated. Both airbags deployed without warning, and windshield shattered. Dealer contacted.

- Alameda, CA, USA

problem #1

Aug 202001

Focus

  • miles
When driving in the rain windshield wiper blades cause a film on the windshied and with oncoming light of other cars/trucks it makes it very difficult to see out of the windshield. The dealer as well as Ford has told me that this is normal operating procedure and that I should use my defroster and this will clear it up. I tried this and it did not clear it up. I called the Ford number and I was told to go back to the dealer and tell them to prove it is normal. Their service manager said there is nothing he can do for me since Ford has to approve anything he does. I basically have nowhere else to go. Please help me.

- Pottstown, PA, USA

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