7.3
pretty badTypical Repair Cost:
$416.00
Average Mileage:
60,280 miles
Total Complaints:
14 complaints
Most common solutions:
- not sure (9 reports)
- replace regulator (2 reports)
- complain to ford motor company (1 reports)
- dealer replaced the regulator (1 reports)
- replace power window motor (1 reports)
windows / windshield problem
Helpful Websites About 2002 Ford Focus power window stopped working
2003Jan 30
Focus 2002
- Automatic transmission
- 1,000 miles
Okay. I have a 2002 ford focus zx5. i have been thru a total of 6 window regulators!!!!! the first 2 broke when it was still under warranty, but the last four have all broken in the past year!!!!! i have called Ford Motor Company and they said that there was nothing that they can do. They said that it is not an important enough problem to fix. but yet fixing the hatches on the hatchbacks are??!?!?!?!! that is just stupid!!!! i think that if you are driving down the road and your window falls down that would be a driving hazard. i will never drive another ford ever ever again. it is the worst company that i have ever gotten a car from. you think if they want return customers they would help you fix you problems. Well i think that if enough people tell them about the window regulator problems we could maybe get a recall out of them. Just a thought.
2007Mar 20
Focus SE
- Manual transmission
- 63,000 miles
The window regulators went out on both rear passenger windows. Will be replacing them myself when I get the time to avoid paying the 90/hour they charge at the dealer.
A D V E R T I S E M E N T S
2005Jan 01
Focus ZTS
- Automatic transmission
- 70,000 miles
The first passenger side rear window went out a few years ago.. just jammed it with some cardboard to stay up.. when it would come out put more in it no big deal... that was in 05 some time.. nov 07 the rear driver side went out.. went to roll it up and all i heard was cracking sounds.. so would have to push the window up and stick more cardboard/paper/anything that would hold it up.. THEN a few months later... my driver side has gone down now this one i cant push up every time i close my door i hear it moving around.. i have asked a parts store how much it cost to replace the motor.. i really don't think it is the motor it still makes noise so its not out but its over 100 bucks for the front door.. now the rear doors you cant buy the part at all.. so pretty much it HAS TO be taken to someone to have fixed,, So Im looking at paying out close to 1000 bucks for windows that STRANGELY all messed up.. I really dont understand why this is not on a recall list.. I think that there is no reason for a car thats not but 5 years old to have all the 3/4 of the windows not working.. and it sat for around 2 years out of those 5 years so WTF... its bullshit.. thats what it is..
2007May 17
(reported on)Focus SE 3.2L V6
- Automatic transmission
- 37,800 miles
Last month, I went to close a rear window. I heard a grinding noise and window would not go up. This week the same thing happened to the window on the other side. Again the dealer says it's the regulator. I'm having it fixed tomorrow. I'm glad to find this site to see I'm not the only one having this problem.
2007Nov 25
Focus
- Automatic transmission
- 100,121 miles
My passenger's rear window came off track yesterday, 3 months ago the rear drivers passenger window came off track too. The ignition key gets stuck. The back door has locking issues along with the trunk. The radio comes off and on. FORD is living up to it's name "FIXED ON ROAD DAILY"!
A D V E R T I S E M E N T S
2007Sep 12
Focus 4 cyl
- Automatic transmission
- 99,000 miles
In September the rear driver/passengers window fell off track and yesterday the other rear passenger window came off track. The radio turns off and on and I have the ignition problem everyone else seems to have. My Ford Focus is falling apart!
2007May 14
Focus
- Automatic transmission
- 45,000 miles
A Bloody Nuisance (literally!)
Our window motor stopped working and the window began to slip on a trip to Oklahoma. My Okie father-in-law helped me to "fix" the window with some scientific application of duct tape. This solution made our ride back to Wyoming much quieter, but the tape only held for about a month. Once the window started slipping again, I routinely had to pull it back up and try to re-tape it into place. As it turned out, this wasn't a good idea.
One evening as I was pulling up the window, it exploded in my hands. I felt the glass hitting my eyelids, my cheeks, my chest, but the pain was in my hands: I knew I'd been cut. I rushed into the house so I could rinse my cuts immediately. My wife, who had been talking with a neighbor, followed my blood trail into the house.
As it turns out, I was lucky. I only had seven stitches on one hand, but most of the people I spoke with were shocked that the glass would explode like that.
Naturally, we had to buy a new window, but the cost of the window motor was just too steep. I asked the window installer to block the window so it wouldn't slip again. If your windows are slipping, blocks may be a good middling solution -- not as expensive as a new motor and better than duct tape. But if you have to pull up the window with your hands, I'd recommend a good pair of gloves.
2007Nov 21
Focus SE
- Automatic transmission
- 56,000 miles
Both rear windows quit working the same day. I was finally able to get the left window to catch & roll back up with a little help, but the the right rear window fell all the way down. We got it back up part way, but had to put a wedge in to keep it all the way up. After reading the other reports on this site, I think I will just go trade the car in. It sounds like it will cost me more than the car is worth to fix the silly windows.
2007Aug 08
(reported on)Focus ZTS
- Automatic transmission
- 50,000 miles
Both of my back windows have stopped working. I started putting my windows down one day and thought I heard glass shatter. When I tried to put the window back up it wouldn't go. Only a few days later the other window did the same thing. I now have to drive around with little wedges in the windows to make sure they stay up. My dad actually took the door panel off when the first window broke. It looks as if a small plastic piece that holds the end of the pulley has broke. It looks to me that Ford needs to do something about this if it is happening to so many people.
A D V E R T I S E M E N T S
2007Jul 24
(reported on)Focus SE 2.0L
- Automatic transmission
- 41,000 miles
Well let me add my 2 cents worth, I now have 2 windows in 2002 focus se that are broken because of the same problems that so many are having with the power windows. Ford is very aware of this and I wonder why they don't do a recall about it. how many complaints does it take for a recall, it will cost be over $1100.00 to get my windows fixed
I'm riding with plastic on one window and a paint stirrer to hold up the other window.
2007Mar 05
(reported on)Focus V6
- Automatic transmission
- 86,000 miles
The rear power windows broke. The more I learn about my Focus the less I like it. I would not recommend this vehicle to anyone
2007Jan 21
(reported on)Focus
- Manual transmission
- 89,000 miles
A few months ago my front passenger side window stopped working. I learned this when I was pulled over on the freeway and couldn't roll down the window to talk to the officer. Then today my rear driver side window stopped working. I just tapped the roll down button and the whole thing went down with a big THUNK. I've tried pushing the button to make it go back up but it just makes a whirring sound. I tried taking the door panel off to fix it myself, but of course it's nearly impossible. For now, my boyfriend forced it up with his hands... but as soon as I hit a bump I'm sure it's going to fall down again. I'm going to try removing the panel again tomorrow when I'm less frustrated.
2006Sep 01
(reported on)Focus SE
- 54,000 miles
I went to roll down my rear passenger window and heard a smack only to turn around and see that it wouldn't roll up and it made an awful grinding noise and now its just stuck there and if I manually pull it up it falls back down at least 5 inches!! Now my daughter screams because the wind bothers her and I can't put her on the other side cause her sister is on that side and she is just a little one. Now I don't feel safe leaving it parked in my apartment complex for fear of a break in!! I love my car, but that really pisses me off!!!
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your windows / windshield problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2008Nov 12
Focus ZX5
Had both rear windows stop working within a month. The first time I had it fixed at the dealer for around $300. The second time, I bough the regulator from the dealer (or was it Ebay?) for about $150 and did the install myself. The hardest part of the install is getting the door panel off. If you know how to do that, it is a 30 minute task. All this b/c a lame little plastic tab breaks off the window carriage.
Matt H.
Philadelphia, PA, USA
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