This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1st- trunk latch does not disengage, I have taken it to the dealership in my nearest town. After 3-4 times of adjusting and oiling, it still does not release correctly, when you push the dashboard release, open the trunk it closes the latch on its own, you cant close the trunk unless you repress the dash release, which is difficult with arms full, or pull the safety release provided for not getting locked in the trunk, this has been going on since I purchased my car. 2nd- my ignition froze up yesterday morning. No for warning. Hadn't had any problems. Now I have to get back to my car and get it to the garage. Being newer to the area and no other vehicle at my disposal it is definitely going to cost me not to mention the repair cost. 3rd- oh my god--- I just read about the back door problems people have been having, I Transport very precious cargo back there, my grand children, being that there are 3 of them two have to be by the door. I will have the service area check my doors when they fix the ignition. Why wasn't I told about this.
I am the owner of a 2003 Ford Focus and I have several issues. In the last year I have experienced problems with the ignition locking and as well as the steering wheel, I contacted the dealer carey paul Ford in Decatur, ga and was told that I had to pay for repairs, which I did, after being stranded with my son. This cost me $260, I am a single mother and cannot afford to spend money on problems that the manufacturer clearly was aware of. The trunk on the vehicle just randomly opens at any given moment, you're riding along the road and the trunks just opens for no reason. This I find just annoying but would also like to have corrected. My latest issue is that on yesterday 04/16/06, while driving along the steering wheel just became loose and I could barely control the car, I made it to a Firestone dealer that recommended that I take the vehicle to the dealer, which I will do first thing in the morning. I can't stop thinking that I or someone else on the road could have been seriously injured or killed. I can't understand how a manufacturer can continue to market a product as safe when clearly there are issues with it. I have found numerous web sites and personally spoken with Focus owners with the same problems, what will it take to get Ford to take responsibility for it's product. Any feedback would be greatly appreciated.
One day may car just didn't start, the ignition cylinder has been replaced- the car has under 49000- and it has already had several problems! the master cylinder( for the brakes), the ignition cylinder, and several pieces have already had to be replaced on my 2003 Ford Focus!!! please recall this car! the parts put in the Ford Focus 2003 during the manufacturing are obviously defective!!!! at the consumers expense they must replace these parts and deal with all the consequences. The Ford company should take responsibility for their mistakes! details on problems: 1- my car shuttered started smoking from the hood a bit- and smelled as if something had burned underneath the hood. ( the ignition light came on ) at almost 30000 miles. Took it into the deal- they replaced a coil- name unknown. 2- this took several trips into the Ford service dept- because it kept happening- before they would actually replace the coil!!! 3- the master cylinder ( brake system) malfunctioned within 30000 miles as well!!! and had to be replaced. 4- the ignition cylinder- with 49000 miles on the car- now has been replaced- no thanks to Ford!!! 5- the trunk has never closed properly. I slam it once to close, then I pull up on it to check it's actually locked, it hasn't- maybe on the third time after slamming it shut- it will actually catch and close. These parts are all defective, and it's unjust to the consumers!!!!!
My 2003 Ford Focus has had problems with the trunk latch for about a year now. When I go to close the trunk it does not shut. It will shut if I pull on the safety latch they have in case somebody gets locked in the trunk, however even when it closes that way whenever it rains my trunk when I open it gets all wet!I had a bunch of christmas presents in the back and when I opened the trunk they were soaked! also the door latches sometimes lock on their own. Twice I have been locked out of my car. I no longer ever leave my car without my keys!
Rear latch malfunctions. Registers that trunk is shut when it is not and not when it is. While going over speed bump trunk pops open due to latch not hitching properly.
- Starkville, MS, USA
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Buy the car in livingston Montana 09-28-2002 the VIN [xxx] the car had only like 20 miles we drove it off the lot. We went on vacation that summer we had a blow out on the rear driver side. We called the Ford company in livingston, Montana we were in id so they said that they could not do any thing for us. We had to drive to the next town about 14 miles back. We got back we took it to Ford company. The car was pulling to the left and shaking really bad and the trunk will not lock (it will not lock if we push the button ) we do not use the trunk still, the clutch pops out them told us to double clutch and it ( still pops out went you back up sometimes). We took the car back to they, them on 09-24-2003 they had the car for two weeks almost I have a listed of thing want was wrong an still wrong with the car, we told them we want an new car but they still would not give us one or would not work with us, them said I'm sorry but we could not do that. I know you folks had a lot of trouble with the car but I can not do anything. I was mad an still we bought about four sets of tires for that car. The car was only has 48003 miles, we had many outs, we had a back blow again in Nov- 2004. My wife will not drive it much because she is scared of it. It pulls you all over the road in the bad weather we lived in whitehall, Montana very small town if we want to go shopping you have to drive 20 mins plus away, she waits on the weekends to take my car. She only drives the car to take our child to school which is a mile there and back. Please help us a get different car. That my wife will not be scared of. Updated 07/24/2012
After a month of owning the vehicle I was getting water in my trunk. Brought it to dealer and they replaced the license plate lighting devise and repaired the rust. A month later same problem. Brought it back and they did the same thing. Now it is happening again but warranty is up.
Trunk latch failed to work, unable to close trunk once open and unable to open trunk once closed. Car was in for service for the 2nd time for this problem, ordering new trunk latch mechanism from Ford Motor Company to replace. Service department stated part was defective.
After Ford bought back my 2002 lemon and exchanged it for a 2003, the trunk latch broke on the car. The trunk opened on its own while driving. It is currently in for repair.
A D V E R T I S E M E N T S
- White Cloud, MI, USA