This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Focus. While driving at 20 mph, the passenger side door became ajar. The contact was able to safely pull the vehicle off the roadway to close the door. The vehicle was not taken to the dealer. The vehicle was not included in NHTSA campaign number: 05V030000 (latches/locks/linkages). The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 100,000.
I own a 2003 Ford Focus and back in February 2006 I took the car in for a recall to fix door hinges that become hard to open or actually break. They completed the work. As I was driving the other day my rear passenger door just swung open and the door will no longer latch. I called Ford and they said since they put some grease or something like that on my door back in 2006 (they never put a new latch on the car) that I am out of luck and have to pay the $336 myself to fix the latch that I feel they should have replaced under the recall in the first place. Two of my other three doors are getting hard to open and I feel it is only a matter of time before they completely break also. I have two children and thank god one of them was not in the back seat the day the car door just decided to swing open.
We bought our car used in November of 2004, since then, we have had the driver door handle break twice and the passenger handle break once. Of course, this is not life threatening but it is really annoying to not be able to get your child in the back seat without having to unlock and open all the doors before you can get to the right door. We have had the handles replaced twice which was covered by the warranty, but it is broken yet again, and I'm not sure our extended warranty will cover it. It is obviously a manufacture problem, even though I can't find any other complaints of this nature.
Consumer complained about transmission problems. The rear door on the wagon did not close properly and the windshield wipers did not go all the way down when turning them off. Dealer was working on the transmission. Also, dealer will take care of the door and the windshield wipers while vehicle was in the shop for transmission.
- Buford, SC, USA
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- Yorktown, NY, USA