Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Focus suspension problems

suspension problem

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2003 Ford Focus Owner Comments

problem #1

Apr 252004

Focus 4-cyl

  • Manual transmission
  • 10,000 miles


1) prior to incident, car had been returned to dealer with clunking noise complaint, sounding like from left front. Dealer referenced tsb 03-20-02, replaced sway bar end links (twice), tightened loose strut mount body bolts. Owner still heard popping noise. 2) day of failure, driver had just exited curve to left and driving in straight section. Car lurched to left, across centerline. Driver (over)corrected, veering off road to right, striking tree with left rear. Driver side front wheel askew due to broken lower control arm and broken sway bar link, which resulted in disconnected cv shaft. Damage patterns indicate failure preceeded off-road Excursion. 3) car probable total loss.

- Asheville, NC, USA

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