Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Focus windows / windshield problems

windows / windshield problem

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2003 Ford Focus Owner Comments

problem #6

May 102006

Focus 4-cyl

  • Automatic transmission
  • 55,000 miles


Leaking of rain water onto the floor of the passenger's side. The car has been completely checked and nothing is wrong. They refuse to reinstall the windshield because they say it is a factory defect with the pollen filter seals not keeping water out. It is causing water damage to my car, mold is starting to form, and who knows what other damage this will cause!

- Chicago, IL, USA

problem #5

Jul 012006

Focus 4-cyl

  • Automatic transmission
  • miles
Owner of a Ford Focus/2003. Ignition switch locked up and had to get my car towed ($45) as well as pay for repairs ($183). Called Ford headquarters and talked with a representative about being reimbursed. I also mentioned the problem I was having with my gauges. Upon starting car, gauges are all out of wack, swinging back and forth and landing on zero. After being on the road for about 15 or 20 minutes they will positioned at the right place. The representative seem to only care to hear about one of the problem (ignition switch) and not the other one. I was put on hold for a while and when rep return she told me to call company that was repairing my Focus and they will help me in this matter. I called the company and the guy that eagerly took my money stated that he will do a claim for me and he stated that I will get some of my money but not all of it back. In checking the recalls I see ignition switch lockup is one of them. I only have had my car for a little over a year. My windshield is cracked and insurance says I must pay $250 before they fix it, when turning on air conditioner, driving seem difficult (hard to pull), liftgate water leaks, and upon purchasing my car, brakes were squeaking; I mentioned this to the dealer and he told me not to worry about it that the brakes were new and had to be broken in. Well they are still squeaking after a year in a half. I need all of these things fixed on my car, right now I am a month behind in car payments (good record on making my payments), had to use the money to get the ignition switch repaired.

- Wadesboro, NC, USA

problem #4

Feb 162006


  • Automatic transmission
  • 14,000 miles
: the contact stated the ignition locked up and the vehicle was taken to the dealership. The ignition tumbler was replaced. The ignition locked up again, and the dealership determined the key needed to be replaced because they would not work with the new ignition tumbler. Also, the windshield has been replaced three times. The windshield cracked when hit by an object on the highway and overnight, with the source unknown.

- Charleston, WV, USA

problem #3

Nov 202005

Focus 4-cyl

  • Automatic transmission
  • 41,000 miles


I only owned the car for about 2 months before the problems started I was told that there was nothing wrong. The transmission wouldn't change gear, they say this is normal. Also, the windshield was never sealed in they told me that it could be fixed. The front wheels click when driven. The brakes went out quick. The back hubs are sealed from rust. And now I can't even get my disabled child to the doctors because the ignition has gone completely out. The locksmith said I was lucky I was parked.

- Trenton, SC, USA

problem #2

Nov 012005


  • miles
Consumer complaint regarding defect in Ford Focus windshield. The windshield had come loose in the center about 12 inches.

- Camden, TN, USA

problem #1

Jun 082004


  • 15,000 miles
Consumer was driving and windshield exploded. Glass filled the front driver's side.

- Bordentown, NJ, USA

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