This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Backing up the wheel barely turns and it locks up while backing up, making turns, the wheel locks up as I make turns left and right I'll bring it to the shop several times but this issue persists every year I buy a new power steering system every year. I have brought 3 power steering systems from Ford 3 years in a row.it's deadly!
My power steering turns on and off without warning. I have had tie rod ends, rack, pinion, power steering pump, and lines replaced. That has not fixed the issue.
The contact owns a 2011 Ford Focus. While traveling approximately 35 mph, the warning lights illuminated on the instrument panel. The "power steering failed" and "check power steering now" messages appeared. The steering wheel became stiff and would not turn. The contact bounced into a curb and stopped the vehicle. The contact turned off and restarted the vehicle, but the steering seized. The dealer was notified, but the manufacturer was not. The approximate failure mileage was 82,000.
Upon entering a school zone and decelerating to 35 mph, while entering into a left curve the power steering locked up preventing the turn into the curve. This resulted in the vehicle running off the road and hitting a road sign causing damage to the passenger mirror and right rear door and quarter panel.
The contact owned a 2011 Ford Focus. While driving 15 mph, the vehicle accelerated independently and the brakes and steering wheel seized. The contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact did not sustain any injuries and no medical attention was required. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 5/15/15 updated 09/16/2015
- Palmdale, CA, USA
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Driving in the fast lane uphill in a mountainous area of freeway approx 65-70 miles per hour. While continuing driving up the uphill grade the roadway sharply curved to the right. I turned the steering wheel hard to the right to execute the curve, however, the steering wheel turned only so far to the right and then the steering wheel locked up and would not allow me to turn the wheel any further. I panicked because I was uncertain whether I would make the curve successfully. Luckily, I just barely made the curve and did not run off the roadway. I have noticed that this problem(the stiffness when turning right) exists at lower speeds as well. Oddly, the steering is very loose and normal when I make left turns or curves.
The car has poor steering, poor suspension control over bumps, an acknowledged but unrepaired transmission mount, severe alignment issue, tires are feathered and cupped per dealer and dealer is not willing to fix it. The care is unsafe to drive but the dealer states if we do not purchase new tires, pay for an alignment that they will not fix the faulty transmission mount. It has been at 3 Ford dealers in the past 3 weeks. I said nothing is wrong (thomas Ford in beverly MA), next fixed a bearing and 2 suspension parts and said it is fixed (it was not) (danvers motor company, danvers MA) and finally the selling dealer said the alignment, tires and transmission mount are faulty (jack madden Ford, norwood, MA). This care is unsafe and is under bumper to bumper warranty.
A D V E R T I S E M E N T S
- New Orleans, LA, USA