Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,460 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Focus steering problems

steering problem

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2011 Ford Focus Owner Comments

problem #5

Mar 012016


  • 82,000 miles


The contact owns a 2011 Ford Focus. While traveling approximately 35 mph, the warning lights illuminated on the instrument panel. The "power steering failed" and "check power steering now" messages appeared. The steering wheel became stiff and would not turn. The contact bounced into a curb and stopped the vehicle. The contact turned off and restarted the vehicle, but the steering seized. The dealer was notified, but the manufacturer was not. The approximate failure mileage was 82,000.

- Ponca City, OK, USA

problem #4

Jun 112015


  • 40,000 miles
Upon entering a school zone and decelerating to 35 mph, while entering into a left curve the power steering locked up preventing the turn into the curve. This resulted in the vehicle running off the road and hitting a road sign causing damage to the passenger mirror and right rear door and quarter panel.

- Four Oaks, NC, USA

problem #3

Mar 282015

Focus 4-cyl

  • miles
The contact owned a 2011 Ford Focus. While driving 15 mph, the vehicle accelerated independently and the brakes and steering wheel seized. The contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact did not sustain any injuries and no medical attention was required. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 5/15/15 updated 09/16/2015

- Palmdale, CA, USA

problem #2

Sep 062012

Focus 4-cyl

  • 15,000 miles
Driving in the fast lane uphill in a mountainous area of freeway approx 65-70 miles per hour. While continuing driving up the uphill grade the roadway sharply curved to the right. I turned the steering wheel hard to the right to execute the curve, however, the steering wheel turned only so far to the right and then the steering wheel locked up and would not allow me to turn the wheel any further. I panicked because I was uncertain whether I would make the curve successfully. Luckily, I just barely made the curve and did not run off the roadway. I have noticed that this problem(the stiffness when turning right) exists at lower speeds as well. Oddly, the steering is very loose and normal when I make left turns or curves.

- New Milford, NJ, USA

problem #1

Jul 022012

Focus 4-cyl

  • 30,300 miles
The car has poor steering, poor suspension control over bumps, an acknowledged but unrepaired transmission mount, severe alignment issue, tires are feathered and cupped per dealer and dealer is not willing to fix it. The care is unsafe to drive but the dealer states if we do not purchase new tires, pay for an alignment that they will not fix the faulty transmission mount. It has been at 3 Ford dealers in the past 3 weeks. I said nothing is wrong (thomas Ford in beverly MA), next fixed a bearing and 2 suspension parts and said it is fixed (it was not) (danvers motor company, danvers MA) and finally the selling dealer said the alignment, tires and transmission mount are faulty (jack madden Ford, norwood, MA). This care is unsafe and is under bumper to bumper warranty.

- Salem, MA, USA

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