CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Focus. While driving approximately 45 mph, the front driver side door flew open and the door no longer latched. The vehicle was taken to a local dealer where it was diagnosed that there was a faulty door latch. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not remedied. The failure mileage was 33,000.
The contact owns a 2012 Ford Focus. While driving approximately 25 mph and making a right turn, the driver side door swung open. The contact attempted to close the door, but the latch did not engage. The contact pulled to the side of the road and attempted to shut the door, but was unsuccessful. The contact had to hold the door closed while driving home. The vehicle was towed to the dealer where it was diagnosed that the latch failed. The vehicle was at the dealer awaiting repair. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
The contact owns a 2012 Ford Focus. The contact stated that the driver side door latch failed to secure the door shut. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired; however, the rear driver side door failed to close when shut. The vehicle was not taken to the dealer to be diagnosed for the failure. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
The contact owns a 2012 Ford Focus. While driving approximately 30 mph, the driver side door opened on its own without warning. The dealer diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 121,000.
The contact owns a 2012 Ford Focus. While driving approximately 45 mph, the rear passenger side door suddenly opened. After stopping the vehicle, the contact discovered that that door would not lock or remain closed. The vehicle was taken to the dealer where it was diagnosed that the door latch mechanism failed and needed to be replaced. The manufacturer was notified in reference to the failure. The failure mileage was 80,000.
- Windermere, FL, USA
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The contact owns a 2012 Ford Focus. Prior to owning the vehicle, the dealer replaced the front driver side door latch and the rear passenger side door latch. The failure recurred once the contact purchased the vehicle. The vehicle was taken to the dealer where the driver's side door latch was replaced. Less than a month later, the front passenger and rear driver side latches failed. The doors opened without warning and the contact had to make an adjustment due to the failure. The dealer and the manufacturer were notified of the failure again. The contact was waiting to determine a solution from the manufacturer and was unable to determine when the vehicle would be repaired. The failure mileage was not available. Updated 10/13/16
The contact owns a 2012 Ford Focus. While driving 60 mph, the driver side door swung open independently and the door ajar warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000.
The contact owns a 2012 Ford Focus. The contact stated that all four doors failed to latch and remain closed. The contact mentioned that the latches were fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 157,000.
The contact owns a 2012 Ford Focus. The contact stated that the front driver side door latch malfunctioned. The door would not remain closed and could not be locked. The vehicle was taken to the dealer where it was diagnosed that the internal latch assembly would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 31,000.
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door failed to latch and lock without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 79,432. The VIN was not provided.
The contact owns a 2012 Ford Focus. While driving approximately 65 mph, the door ajar warning indicator illuminated and the front driver side door independently opened. The contact pulled over and attempted to close the door several times, but it failed to latch. The contact drove the vehicle, but had to hold the door shut. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
The contact owns a 2012 Ford Focus. While driving approximately 6 mph, the front and rear driver side doors failed to latch and caused the door to open while the vehicle was being operated. The contact mentioned that the failure occurred on separate occasions without warning. The vehicle was taken to the dealer where it was diagnosed that the latch needed to be replaced. The front driver side door latch was replaced. The manufacturer was notified of the failure. The failure mileage was 44,064.
The contact owns a 2012 Ford Focus. The contact stated that the front and rear driver side door latches failed. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Updated 08/29/16 the consumer stated it was the second time, the door latch failed due to internal failure. Updated 08/30/16.
The contact owns a 2012 Ford Focus. The contact stated that the driver side door latch fractured and the door would not close. The vehicle was taken to the dealer where it was diagnosed that the door latch was defective and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 15V246000 (latches/locks/linkages), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 59,367.
The contact owns a 2012 Ford Focus. The contact stated that the front passenger door failed to latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,559.
The contact owns a 2012 Ford Focus. When attempting to shut the driver side front and rear doors, both doors failed to close and lock in place. The failure caused the doors to easily open when the contact made a left turn in the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.
The contact owns a 2012 Ford Focus. The contact stated that the front and rear driver side door failed to latch and open inadvertently while driving. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 118,827.
The contact owns a 2012 Ford Focus. The contact stated that the front driver side door latch failed. The vehicle was taken to the dealer where the latch was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 55,000. The VIN was not available. Updated 08/22/16
The contact owns a 2012 Ford Focus. While driving at an unknown speed, the driver side door opened without warning. The contact mentioned that the door failed to latch and remain close. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000.
The contact owns a 2012 Ford Focus. The contact stated that the front passenger side door opened without warning while in motion. The failure was due to a failed latch. The failure recurred two weeks later. The dealer repaired the vehicle and was taken back to the dealer due to the driver side door opening. The manufacturer was notified of the failure. The approximate failure mileage was 94,065.
A D V E R T I S E M E N T S
- El Paso, TX, USA