Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
19,533 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus body / paint problems

body / paint problem

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2012 Ford Focus Owner Comments

problem #14

Jul 012014


  • miles


2012 Ford Focus. Consumer writes in regards to water leakage on the inside passenger side. The consumer stated two after the vehicle was supposedly fixed, water leaked inside again. The consumer continued to drive the vehicle. Then at 13,000 miles, the vehicle started to shudder and shake when she accelerated. The consumer then traded the vehicle for another a 2014 Ford Focus and she experienced the same shudder problems. The consumer was informed, the automatic transmission, also had a clutch.

- Louisville, KY, USA

problem #13

Apr 012014

Focus 4-cyl

  • 3,800 miles
Noticed after rain I had water in my car.after careful inspection by my son, he noticed the sunroof, was rotting out.I called Ford in claremont, nh and they said bring it in. Finally got it in and said nothing was wrong, it continued to have water in every time it rained.finally after a rain storm, I had a hail ding and found over 2 inches of water in the 2 cup holders in the console.called Ford, said bring it in, after I took pictures of the rotting seal, I took the car in, this time I have about 4500 miles on the car & it's 2 yrs old.they finally admitted to a problem and would have to get an ok from the mfg to replace under warranty, I have bumper to bumper & extented.took over 2 weeks for ok then they had to order the has now been over 7 weeks and my car isn't fixed.more rain due tonight, lastnight I covered her with a tarp. Today, I dropped off the car after return. From vacation and my car sustained 3 feet of water inside from storms and my son tried in vain to protect my car, he covered it in plastic, cleaned out the water, ect... called Ford, he had the car and my poa...they had the part before I left July 1, never called me, worried now how much electrical damage could be since water reached the radio, gear shift, speakers, interior electric window & controls, car just now has 7500 miles on it.only because I let my son drive it while I was away for 2 car was purchased new 3/24/2012 it's just now 27 months old! as you can see I don't drive far, I live in a small town and work in the same area, if I have to commute, it's in a company vehicle not mine.

- Claremont, NH, USA

problem #12

May 262014

Focus 4-cyl

  • 5,820 miles
Water pouring in from sunroof my son said it happens every time it rains.

- Claremont, NH, USA

problem #11

Jul 102013


  • 20,000 miles


The chrome metallic trim on the steering wheel peeling off around the edge. Sharp metal has caused numerous cuts to the driver's hands.

- Washington Twp, MI, USA

problem #10

Sep 162013

Focus 4-cyl

  • 30,000 miles
Chrome plating is peeling away from steering wheel air bag edges. Edges are sharp and can cut through skin. Could be possible to puncture airbag?

- Lake Elsinore, CA, USA

problem #9

Sep 282013

Focus 4-cyl

  • 24,195 miles
The material on the steering wheel is flaking off.

- Boothwyn, PA, USA

problem #8

Jun 182012

Focus 4-cyl

  • Manual transmission
  • miles


2012 Ford Focus. Consumer writes in regards to vehicle manual transmission stalling and loosing power when approaching an incline and when driving in stop and go traffic. The consumer stated there were noises coming from the door panels, and dash area. Also, there was a vibration at the top of the seat belt areas and center console.

- Dawsonville, GA, USA

problem #7

Jul 192013

Focus 4-cyl

  • 37,000 miles
The chrome metallic trim on the steering wheel began peeling off around the edge. Pieces of sharp metal cut into my fingertips on a number of occasions.

- Elkins, WV, USA

problem #6

Jun 242013

Focus 4-cyl

  • 33,600 miles
Chrome trim on steering wheel peeling away from plastic - results in very sharp metal protruding from edge of steering wheel. I was not injured, but it was very possible that I could have been badly cut by the sharp metal.

- Logan, IA, USA

problem #5

May 272013

Focus 4-cyl

  • 34,000 miles
Flaking chrome from around steering wheel, cutting fingers.

- Pacheco, CA, USA

problem #4

Apr 172013

Focus 4-cyl

  • 31,500 miles


Metallic steering wheel trim is peeling at the top left side of steering wheel. Peeling material is very sharp and can easily cut skin, as it did to me and many others as seen online after doing a simple search for "Ford Focus peeling steering wheel trim". I'm also concerned that in rare circumstances the airbag itself could be cut by the sharp trim when deploying.

- Georgetown, TX, USA

problem #3

Mar 142013

Focus 4-cyl

  • 18,600 miles
The chrome trim on my steering wheel has begun to crack and flake off. I did not notice at first and had my finger run along it. The trim is cracked medal and is very sharp. I have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver. This is a widespread issue documented on multiple Focus forums, and by other 2012+ Ford Focus owners. This seems to only be an issue that is on 2012+ SE sport packages. This is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily. Ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing. This is very dangerous as many people in the forums have stated they cut themselves good enough to bleed. One even said his wife now refuses to drive the car. Ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece. Because of this myself and others will continue to cut our fingers, hopefully not very seriously. Thank you for reading this.

- Fayetteville, NY, USA

problem #2

Mar 072013

Focus 4-cyl

  • 34,950 miles
Chrome peeling away from plastic leaving sharp edges where fingers are on steering wheel peeling is bi lateral on the top part of the area where the controls are for the sync and vehicle data controls. Running hand across this section of the steering wheel can result in jerking the hand away because of the sharp edge.

- Virginia Beach, VA, USA

problem #1

Aug 012012

Focus 4-cyl

  • miles
2012 Ford Focus. Consumer writes in regards to trunk lid, wiring and water flowing down rear window the consumer stated when the trunk was activated, the lid went from fully closed to fully opened at a high velocity in a very short period of time. The wiring routed to the inside of the trunk lid, was hanging down, and when it rained, water flowed down and through the gaps between the bottom of the window and the top of the trunk lid.

- Albany, NY, USA

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