CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2012 Ford Focus has had a transmission recall 3 times that I know of since I purchased it in 2012. 2 months after having the car it started stalling, stuttering and not accelerating. It was very scary to drive. I had the car serviced by the dealership 3 times for the same problem. Why are they selling these cars knowing the transmission is bad. Ive been having the same problem with this car for 7 years. It always seems like it is going to cut off while you are driving, it is not safe to drive because it is so unpredictable. My dealerdhip had a 30 day wait time to see my car. They are so busy repairing recalls. So now I have to rent a car while my car sits and wait. The car is paid off and I'm still giving Ford money to drive this car. It's over 100,000 miles on it and 7 years old. The repairs should be free since I've had the luxury of being inconvenienced over the past 7 years. Now here it is 2019 and I am having the exact same problem with this little Ford Focus of mine. People say that Ford stands for fix.or.repair.daily..... I now believe them. I want does to repair this problem under the extended warranty they gave me. I am so frustrated right now. I asked service to diagnose my car's problem and they say sure that will cost you $125 and then says we are the cheapest in town to diagnose. I said no thank you! I went to an auto parts store to have them diagnose my problem and it was free and it gave me a transmission friction a stuck on code P07A3. That is a power train problem. The transmission has issues. I purchased a lemon that does not have enough power to make lemonade😣😭😢😤😤😤😤😠😠.
My car shutters and shakes when I'm accelerating. Going from a dead stop is the worst. I've taken my car in and there is no resolution as of today. Ford knows of all of these issues and knew of them before my car was manufactured. My extended warranty runs out next month and will be on the hook for any future damages to my car.
Almost killed my self when lurched into intersection because clutch acted up, something it has done since night used. I trusted Ford, had no idea of transmission problems. Tranny has been done twice at Ford, no luck still bad. Mad as hell.
The contact owns a 2012 Ford Focus. While driving various speeds, the 'transmission overheating' message displayed and the vehicle would not properly accelerate. The vehicle was taken to Ford of ocala (2816 nw pine ave, ocala, fl) and the transmission control module was replaced. The failure was remedied, but eventually recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
- Fort Mccoy, FL, USA
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This car had multiple transmission issues and taken to Ford for expensive repairs that never sold the issues. The transmission would often hesitate when trying to accelerate. Other times it would leach forward while stoped. It was plagued with issues and after spending thousands at Ford with no resolution we sold the car so not to have to deal with it anymore.
Have been under a recall regarding the transmition on my 2012 Ford Focus for 7 years. Have been very patient dealing with the dealership. They've told me that the parts on back order, did a computer fix multiple times and told me to drive the car as is... stopped answering my calls etc... called Ford customer service multiple times and been told to go back to the dealership... called Ford customer service again today only to be told they will not stand behind their contracted dealer... I've been in multiple times too have it fixed and its been worse after each time. It's stuttering while driving, bunny hopping while accelerating, making grinding noises, it's almost impossible to drive up a steep hill due to this, is almost impossible to get into a freeway and get up to speed quickly enough to keep from getting hit. I've been rear ended due to the stutter... its not safe. Now after contacting Ford and the dealership for the hundredth time I'm told there's nothing they will do to fix this problem.
I own a 2012 Ford Focus SE that continues to display issues with the transmission. This includes delayed acceleration, jerking, and bucking. While I was driving on the freeway a couple of years ago the transmission control module failed resulting in the vehicle unable to shift properly. This endangered both my life and the lives of the other passengers in the vehicle. My Ford Focus has been in for service multiple times at different locations to include the dealership purchased from. The vehicle has been serviced both under the original warranty and the extended warranty and still displays issues with the transmission. I am having a hard time understanding why there is an extended warranty if even after I continue to explain what is happening with the vehicle the dealerships are not able to solve the problem. My concern is my safety and what Ford Motor Company plans to do. You ask for a date as to when this happened but it has been ongoing since I purchased the car in 2012. I look forward to hearing something other than the same lines I have heard for the past 7 years regarding my vehicle.
The 2012 Ford Focus has had transmission problems for years. We have taken the vehicle to the dealership numerous times only to have issues return in 6 to 10 months. There is no fix for this issue. This vehicle rolls backwards when stopped, shudders and shakes during acceleration, inability to move forward on an incline, and vibration during acceleration. When taking it in for repair I was told the warranty extended and there would be no worries about having the car fixed in the future. Unbeknownst to me this was the case until we reached 100,000 miles. We have felt trapped in this car due to the fact that it has limited value as a trade in or as scrap. Recently, the car would start but would not shift into gear. While on the road it would drop out of gear and the shift would be frozen. I would have to coast to the side of the road and through a series of turning the car off and on it would eventually work. Over the course of short trips (5 to 10 miles) we had this happen on several occasions over the course of our drive. The car was taken to a local car repair shop and they referred us to a Ford dealership. At this point we decided to invest no more into this automobile. It now sits in my driveway and cannot be driven on the road.
The contact owns a 2012 Ford Focus. While driving 45 mph, the vehicle stalled and would not restart. Also, the check engine indicator illuminated along with the gear that was selected. The vehicle was towed to the contact's home. The contact's father linked the vehicle up to his diagnostic machine, which indicated that the transmission needed to be reprogrammed. The contact called chenoweth Ford (1564 E pike St, clarksburg, wv 26301) and was informed that there was no recall for the failure; therefore, the contact would have to pay for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 71,100.
The contact owns a 2012 Ford Focus. While driving and attempting to accelerate, the vehicle vibrated and failed to gain speed. The contact mentioned that the failure occurred intermittently and the vehicle had to be turned off and restarted in order to accelerate. The vehicle was taken to long-lewis Ford Lincoln (2551 john hawkins pkwy, birmingham, al 35244, (205) 989-3673) where it was diagnosed that the clutch and seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
My car is vibrating and will not accelerate at times. I have been told by Ford that there is a faulty clutch and seal that needs to be replaced. It was a part they were aware was a problem and they extended the warranty to 7 years but we are past that time now so they will not cover the repair. The car will lose forward power at any given time.
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, I took it to a Ford dealership that refused to do the work unless I pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to Ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now I have a damaged car that I can't get the recall work on that I can't afford to do myself. I'm going to just have to sell the car.
Takata recall started car and dash light indicated the following message, "transmission malfunction. Service now" also got power steering assist error message earlier in the month.
The vehicle has been in the dealer 5 times for transmission related issues. They have reprogrammed the PCM, tcm 3 times. Replaced the tcm once, rebuilt the transmission. The car still shows signs of shuddering and vibration due to the transmission seals leaking on the clutches. The last time the car was in, the transmission didn't "lose enough RPM's" to warrant repair, although the dealer and mechanic stated the car should not drive that way. Now the extended warranty has expired for the customer care 14M01 and Ford will not do anything about it and wants me to pay $1600 for the repair. The car has low power, when pulling out onto the roadway it hesitates and sometimes is very slow to move. This can create quite a hazard when pulling out into traffic
The car radio goes off the windows don't go down and the transmission went on the car out off no where when I maintain my car every 3 months and as needed
A D V E R T I S E M E N T S
- Kansas City, MO, USA