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CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.

10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
45,887 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus engine problems

engine problem

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2012 Ford Focus Owner Comments (Page 3 of 8)

« Read the previous 20 complaints

problem #119

Nov 092015

Focus

  • miles

A D V E R T I S E M E N T S

Takata inflators: This vehicle in the "drive gear" lunges when gas is pressed and quickly takes off at the slightest press of gas making for a dangerous take off from stop lights and traffic signs while on major roadways. This vehicle when placed in the "park gear" jerks when placed in park and feels as if it will roll backwards while in parking lots or home driveway. The vehicle has been reported multiple times to Ford dealer for assessment and/or repair as "shaking" and "shimmies" while driving, to prevent this feeling, the emergency brake is used often. Once, the vehicle actually rolled backwards in the the "drive" gear but was identified as a defect and repaired by a Ford dealer. When placed in "drive" at that time it was showing on the dash as in "park". this too was corrected by Ford dealer by replacing tcm. Although repairs have been made to this vehicle since purchase, it continues to often shake and shimmy appearing to continue to have issues. As owner, I was not notified of the latest recall part prior to my warranty expiring which may have further resolved some of the lingering issues. Tcm has been replaced, the clutch replaced more than once, or tcm reprogrammed during multiple visits to the Ford dealer.

- Waldorf, MD, USA

problem #118

Jul 022017

Focus 4-cyl

  • 65,000 miles
The contact owns a 2012 Ford Focus. While accelerating, the vehicle shook without warning and the malfunction warning indicator illuminated. The dealer was not notified. The contact mentioned that he had the clutch repaired per an unknown recall a year ago, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65,000.

- Columbus, OH, USA

problem #117

May 012015

Focus

  • 51,691 miles
The contact owns a 2012 Ford Focus. While driving at unknown speeds with the cruise control activated, the rpms accelerated. Additionally, the clutch was slipping without warning. The vehicle was taken to a local dealer (Ford of clermont located at 1101 E highway 50 clermont, fl 34711 800-313-9787) where it was diagnosed that the transmission control module, electronic control module, and clutch needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer opened case number: Cas12559345 and referred the contact to the dealer. The failure mileage was 51,691.

- Winter Garden, FL, USA

problem #116

Oct 102016

Focus

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Focus. The contact stated that the vehicle shuttered extensively and also that the speed failed to increase over 20 mph each time the failure occurred. The dealer replaced the transmission module but the failure persisted. In addition, the contact received notification for NHTSA campaign number: 16V643000 (latches/locks/linkages). The dealer was notified that the recall notice was received. In addition, the manufacturer had been unable to supply the part and the remedy for the recall repair for an extended period of time. The contact experienced the failure of the drivers door latch failing to unlock and was unable to exit the vehicle from the drivers side door. The latches failed to function properly for the doors from the interior and exterior. The failure mileage was not available. VIN tool confirms parts not available.

- Glen Allen, VA, USA

problem #115

Apr 122017

Focus

  • 74,000 miles
Having problems maintaining speed ! when I excelerated it doesn't want to pick up speed then suddenly it picks up speed after pressing the pedal to the floor. Very dangerous. I saw this very same complaint from another Focus owner dated in March 2016. Very scary!

- Las Vegas, NV, USA

problem #114

Jan 032017

Focus

  • 67,000 miles
I was driving to get on the freeway and as I tried to accelerate it would not go any higher in speed of 25mph and then it speeds up drastically. I parked it and later that day car would not start after 15 minutes car turned on without problems then I drove it home and parked it and doesn't turn on at all. Put in new battery but car still would not turn on on computer screen says to contact manufacture.

- Grandview, WA, USA

problem #113

Feb 202017

Focus

  • 74,000 miles

A D V E R T I S E M E N T S

Was driving down freeway at 65mph. Rpms shoot past 5 and car accelerates on its own up to 80mph. Cars message screen read "transmission malfunction- service now". I was able to pull over to the left - as there was traffic. Was able to get off highway but could only get my car to get as fast as 30mph before the rpms were past 5 again. Ford replaced transmission computer module. Drove car for ~hour and a half next day. Car is jerking forward worse than before. Shaking in the transmission. Would accelerate ~5mph on its own. Happened 5 times during the duration. Doesn't matter if you're in motion or stationary - this car has a mind of its own and I'm scared to drive it. I'm positive had someone been in front of my on the freeway, when it accelerated to 80mph on its own, I would have rear ended them.

- St. Louis, MO, USA

problem #112

Apr 142015

Focus 4-cyl

  • 100 miles
Purchased 2012 Ford Focus used, 04-14-15. I test drove the car it jerked a little. The rep stated it was normal. The next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. In 08-2015 I rec'd a letter from Ford, my car needed a tcm-software update. 09-09-15 I took the vehicle back to the dealership it took an hour to re-program the tcm. The dealership handed a printed copy of the tcm characteristics. I continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealer to have the tcm re-programmed again. I called Ford to complain 10-19-15 and a case file was issued #[xxx]. I did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. Discovered the tcm had failed and had to be replaced., explaining to drive the car for a number of miles to correct itself. The drive had improved, but then started failing again. 03-16-16 I went back to the 2nd dealership, the tcm was replaced. Again the drive had slightly improved and had again failed. This time when the tcm failed, while driving on the highway the wipers came on without turning them on, even when the car was off. The next day the car wouldn't come on so I replaced the battery. Drove the car about 300 miles made a stop and it would not come back on. The car had to be towed and the local mechanic was able to get the car started again. Driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc.. wipers came on, power steering was lost and engine shut off. Rolled to side of road. Sat 5 min, then started as if nothing happened!? we made it home. Car not starting. 12-06-16 towed to Ford. Tcm module crashed the computer operating system, replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. W/return to Ford 01-17-17. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Leesburg, FL, USA

problem #111

May 072014

Focus 4-cyl

  • 35,000 miles
Since purchasing my Focus in November of 2013, I have had several issues with what appears to be the transmission that have caused me to fear for my safety as they have resulted in multiple near-accidents. I had the car looked at within the first several months of ownership and nothing was found, I then took the car back in when symptoms persisted and got the clutch replaced within roughly a year of buying. The symptoms subsided for a while, but have returned and are still an issue to date. Issues are detailed below: The car often chugs when in motion, especially during acceleration from a stopped position. There have been numerous occasions where the vehicle will intermittently and unpredictably refuse to accelerate in a normal fashion. This happens both while moving around 20-40mph and also when coming from a stopped position - say waiting at a red light or when waiting to turn left at a busy city intersection. This is terrifying as I never know when the car will accelerate normally and when it will not - at least twice in recent history I have attempted to make a left turn from a stopped position, had plenty of time to get through the intersection, but the car struggled and finally made it through too close for comfort. Other times, the rpms seem to rev up for no reason, and the car accelerates very quickly though the pressure on the pedal has not changed. Though the has happened with less frequency, it is almost more frightening as I feel like I am not in control of the vehicles speed while in traffic. Typically this happens when coming from a stopped position as well. Additional issues I've had include it rolling backward on small inclines - sometimes when brake pedal is sufficiently depressed and even momentarily when in drive and gas pedal depressed.

- Nashville, TN, USA

problem #110

Oct 032016

Focus

  • miles
The contact owns a 2012 Ford Focus. The contact noticed a strong hesitation and delay upon applying the accelerator pedal. The contact had to apply force to the accelerator pedal to increase speed. A mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. The mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.

- Lubbock, TX, USA

problem #109

Sep 022016

Focus

  • 78,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to accelerate. The contact had to apply force to the accelerator pedal to increase the speed. The dealer was notified of the failure and indicated that the vehicle had a salvaged title. The dealer refused to provide the recall repair and advised the vehicle owner to contact the manufacturer for a recommendation on a repair solution. A repair appointment was not scheduled with the dealer or an independent mechanic. The manufacturer was contacted to determine if the vehicle would receive the repair for NHTSA campaign number: 16V643000 (latches/locks/linkages). The approximate failure mileage was 78,000. VIN tool confirms parts not available.

- Ogden, UT, USA

problem #108

Oct 032016

Focus

  • 30,090 miles
Takata recall.chronic transmission issues with the powerpoint transmission and clutch; services 6 plus times in 2 years for the same complaints, the dealer updates the transmission or replaces the clutch then 3 or so months later the same issues arise. When in stop and go traffic or car is shifting from 2nd gear into 3rd there is erratic shifting, bucking, her king, lurching forward, hesitation when trying to pull into traffic. This car is chronically unsafe!

- Rockport, MA, USA

problem #107

Sep 232016

Focus

  • 95,000 miles
Takata recall. Transmission control module (tcm) Ford recall fsa 15B22. My vehicle would struggle to shift into second and third gear whenever I was driving, so I took my vehicle to a Ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in June 2016. It seemed to help with the harshness of the vehicle's shifting, until Friday, September 23rd, 2016 whenever I tried to get my car to reverse and it acted as if the vehicle was still in neutral. It wouldn't go in reverse and my check engine light was now on. The shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. My Ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so I did. It overheated three times in the 45 minute drive up, despite cautious driving. I had to have it towed to the dealership, which was not covered by Ford in any way. The dealership service department told me that my car would be diagnosed later that day (Monday, September 26th) and any necessary parts would be ordered by the end of the day. I hadn't heard anything back from them in over 3 days so I called for an update. They confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in June 2016 was too little, too late. The problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until November 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before I get my car fixed and returned to me. To add insult to injury, they are refusing to provide me with a service vehicle, so I don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. How am I to get to work" pick up my son from school? get gtoceries" I'm an only parent and cannot be without a car.

- Kensington, OH, USA

problem #106

Aug 272016

Focus

  • 60,000 miles
My daughter was driving the car at a very high speed, the vehicle died suddenly, and she was forced to "glide" into the median. Took vehicle into dealership, and was told the trans module is on a "replacement program", and that the module is on back order. I was told that I could rent a car because there is nothing I could do. Most importantly, when I reminded the gentleman this was a safety issue, I was told that its really not a concern.

- Brownstown, MI, USA

problem #105

Aug 262016

Focus

  • 75,000 miles
While traveling home from work, my car stalled briefly on main street. I immediately pulled into a parking lot to get my car out of the street. I turned it off and back on and resumed driving. I made it to my destination and got in the vehicle to drive again and the car would run go anywhere. The Ford dealership said to bring it to their shop for a diagnosis. I was on the way to take my 2012 Ford Focus titanium to the service department at empire Ford in abingdon, va. They stated the car would be ok to drive if I could get the vehicle to go forwards. I was traveling 65 mph down the interstate and the vehicle stalled out on the interstate. I tried to give the car fuel and began pressing the gas and the car would not move. Speed limit is 70 and 70-75 mph cars were coming towards me. I was forced to cross over the on ramp where cars were merging on to the interstate to get to the emergency side of the interstate. It was a pretty scary event and I felt that my life was put in danger. So, now Ford is saying there is nothing they can do but fix the tcm (transmission control module). There is no fix!!!! if there was, I feel like it would have already happened. So I am stuck with a vehicle that has been in the shop five times now for transmission issues. It is clearly unsafe to drive. What is it going to take in order for Ford to see there is not a fix for these models, someone losing their life?

- Meadowview, VA, USA

problem #104

Feb 222016

Focus

  • 62,000 miles
Shuddering of engine between gear. Lose of power when accelerating. Red lines when trying to accelerate between first and second gear.

- Nashua, NH, USA

problem #103

Jul 102015

Focus

  • miles
The contact owns a 2012 Ford Focus. While driving approximately 35 mph, the vehicle jerked and the battery and tire pressure warning lights illuminated continuously. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic where the diagnosis was unknown. The technician stated that there was a recall on the vehicle. The vehicle was repaired according to the unknown manufacturer recall; however, the failure recurred a week later. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

problem #102

Feb 172016

Focus

  • 125,000 miles
Car dies on highway while driving. Fuel system and sensors seems to be failing or fell apart inside the vehicle it will not show appropriate fuel levels. It stuttering after filling up to full tank. Vehicle is very dangerous to drive on a highway to work when fuel system is failing. Many complainst have been filed on other automitive websites and forums about this exact fuel system issue. Collapsed fuel system / fuel guage I just purchased this car 3 weeks ago and my previous Pontiac Grand Prix 2006 gave me less issues than this Ford Focus. Something really wrong is here with Ford, I think they have gotten to a massive point they believe they cannot be held responsible for there mistakes or recalls since they are too tied into the dependecy of all the people.

- Donna, TX, USA

problem #101

Jan 202016

Focus

  • 61,000 miles
I have been having transmission issues with my 2012 Ford Focus. We purchased the car brand new off the lot it had 4 miles on it when purchased. Not even a year after purchase we started having issues with the gears not wanting to shift properly. We sent car to dealership for repair. It was fixed for a while up until recently and we have been trying to get it fixed since. I got into a wreck because my car bogged out at a redlight causing me to get stuck under a redlight and being hit while occupying the road. My car has been at dealership ever since. They called us about one week after the wreck to let me know that the recall for the transmission module had been fixed and they drove it and everything checked out fine. So my husband goes and gets the car and it breaks down on him not far from leaving the dealership. The car just completely quit shifting and bogged out and RPM shot up way high. He had to leave on the side of the road. So here goes trip 3 back to dealership for repairs for the same thing that has supposed to had been fixed. Why has the government issued a recall on the transmission for these cars. They are not safe to drive. Something needs to be done.

- Tallassee, AL, USA

problem #100

Feb 012016

Focus

  • 86,000 miles
The transmission on my vehicle has failed multiple times while driving the vehicle. While driving at idle speeds, the car shakes. The transmission failed while I was turning in an intersection and stalled. It then lurched forward and continued to function in a lurching and jerky manner. Just yesterday, I could not slow the car while traveling at 50 mph, despite pressing the brakes, due to the erratic behavior of the transmission. This lurching, jerking, erratic behavior is extremely dangerous and could potentially be deadly. I have had the transmission worked on a total of three times. Each time, the dealership told me that the problem would be fixed. This is highly irresponsible for Ford to ignore this issue and continue to put customers in harms way. This is an inappropriate way to handle a life-threatening issue.

- Austin, TX, USA

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