Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
63,294 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus miscellaneous problems

miscellaneous problem

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2012 Ford Focus Owner Comments (Page 4 of 9)

« Read the previous 20 complaints

problem #106

Jul 092016


  • 69,460 miles


My back passenger side door will not stay closed. I went into the store and when I came back I noticed my indicator kept telling me my door was opened. I got out and tried to close it bit it wouldn't stay closed. I had to use the seat belt just so it could stay closed on the way home. I feel like Ford should be held accountable for this malfunction.

- Valdoata, GA, USA

problem #105

Jul 062016


  • 65,000 miles
Front drivers side door latch has failed. Door will not latch closed. Noticed while parked.

- Kihei, HI, USA

problem #104

Jul 072016


  • 60,000 miles
My car starts when it want to it went dead on the interstate and would not start until the second time I turn the key it sit for a while and then it started

- Prichard, AL, USA

problem #103

Jun 092016


  • 87,000 miles


The driver rear door latch stopped working. I opened the door from the outside like normal and then closed it. Started my car to leave my driveway and noticed that the light indicating that my driver rear door was open. I then proceeded to try and get it to latch with no prevail. I talked with a friend and found out that it was my latch that was bad and that there was a recall with the Fusion and fiesta models.

- San Tan Valley, AZ, USA

problem #102

Jun 302016


  • 100,000 miles
While car was in motion turning onto a busy street, the front driver side door flew open. After further examination the door is not latching.

- Fort Worth, TX, USA

problem #101

Jul 012016


  • 95,000 miles
My 2012 Ford Focus has had two door latches/lock fail. The latest one happened last week. It was the front passenger door that wont close at all. It just swings open and does not close no matter what. This happened to the front driver side door about 10 months ago too. Both have happened while the vehicle was parked at my work place. The first time I took in my car for service to the earnhardt Ford phoenix location, the Ford employee who took my information down said that the same thing happened to his same year model Focus. The second Ford employee who took my info down last week has also experienced this issue while moving/driving a friends Ford Focus.

- Phoenix, AZ, USA

problem #100

Jun 282016


  • 40,000 miles


While driving down my street I take a right hand turn and my door flies open and I attempt to catch it from slamming closed but the force was too great and the door pushed my arm back towards my body. The door hit the car and bounced instead of latching on. I pulled over and it said door ajar and the door would not latch! this is a major safety issue for my son and I, and Ford says it is not covered so it is costing me $529! this kind of safety issue should be covered much like the Ford fiesta and Fusion!

- Albuquerque, NM, USA

problem #99

Jul 022016


  • 1,500,053 miles
Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me I'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out I have had problems with my transmission about six months after I bought it new it finally went out. I use this car to go to work I am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After Ford indicated recall I had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until I had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So I learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.

- Vero Beach, FL, USA

problem #98

Jul 012016


  • 81,500 miles
My driver and driver's passenger door latches does not work on my vehicle. I am unable to close and secure my doors at home, work, nor out in public. The dealership told me that there was not a recall on this vehicle and I would have to pay up to 1400 on two new latches. My vehicle was stationary when I pulled the handle to open it and when I tried to close the door it never latch onto the door frame. I have rope and cords holding the door in place as I drive and when my kids travel to school. My doors are unsecured daily.

- Houston, TX, USA

problem #97

Jun 242016


  • 26,347 miles
The driver's side back door latch fail to close the door. From there on the door do not close anymore. This is a very dangerous issue not only for our childrens but for any passenger in this car.

- Hormigueros, PR, USA

problem #96

Jun 272016


  • 79,000 miles


Door latch stopped working, door no longer closes, had to find bungie cord to tie the door shut so I could drive home. Vehicle was in motion when I noticed the problem.

- New Braunfels, TX, USA

problem #95

Jun 242016


  • 101,000 miles
We came out of restaurant shut driver. Door and would not latch had to drive home trying to hold shut, we were in parking lot.

- Marble Falls, TX, USA

problem #94

Jun 242016


  • 42,312 miles
The driver side door does not latch. I noticed it before driving so I held onto the door so it wouldn't fly open.

- Wichita, KS, USA

problem #93

Jun 232016


  • 45,000 miles
Sunroof exploded. Just driving along a city street at approx. 45 mph and a loud bang sounded. All my windows are closed, ac is on 2, and suddenly I hear wind. I crack the divider back a bit, and I see the hole and shattered glass. Literally happened to me with no warning, at 8:00 pm today (June 23, 2016), so no Ford customer service. Driving it to a Ford dealership tomorrow to have it looked at. Is this a recurring issue?

- Oviedo, FL, USA

problem #92

Jun 072016


  • 60,000 miles
Door latches on both driver and front passenger side doors have broken in the past 9 months. This is a persistent problems with other Ford models, however, they refuse to acknowledge this as an issue with Ford Focus. The door latch breaks for no reason and puts driver and passengers at risk of injury or death. The file attached is the original complaint issued to Ford in September 2015.

- Cave Creek, AZ, USA

problem #91

Jun 222016


  • 79,359 miles
I was leaving after meeting up with a friend and as I turned my driver door opened out of no where causing my to strike another vehicle, turns out it's the door latch that won't close, so I'm sitting here startled writing this and my car door is still not able to close.

- Harlingen, TX, USA

problem #90

May 192016


  • 18,778 miles
Driver door will not latch or lock in order to stay closed while driving nor while parked. The automatic locking system that engages after beginning to drive does not latch or lock the driver's door, resulting in a panel warning that the door is ajar.

- Whittier, CA, USA

problem #89

Jun 162016


  • 63,332 miles
Rear door latch failed. The door would not stay closed. I had previously had the latch on the front door replaced several months ago. I realized that this is an ongoing issue on the 2012 Ford Focus when I chatted with another owner of a 2012 Ford Focus who was is for the third time for a door latch replacement. Luckily, I have an extended warranty and my cost was $100. The cost without a warranty would be almost $275. This should not cost the owners of these cars anything. This is a safety issue. These latches fail without warning. Both times that the latches failed, they worked fine the previous day

- Tucson, AZ, USA

problem #88

Jun 112016


  • 41,000 miles
Drive side door will not stay latched. Door swings open while driving on highway. Door must be secured with a bungie cord. Ford refuses to pay for damage citing I not being the first owner of the vehicle. One week and the problem still has not been resolved. Part is on order. Ford is not concerned with the safety of their customers!

- Copperas Cove, TX, USA

problem #87

Jun 112016


  • 79,000 miles
Door latche on driver door would not latch. While traveling down highway 178 the drivers door came open and would not latch closed. I contacted the local Ford dealership and they said there was no recall on the door latches. I then looked on safe car and found that there has been other incidents of the same nature. I took my 2012 Ford Focus to the dealer to be evaluated and they said the door latch was bad. I F there has been so many incidents why isn't a recall been issued.

- Bakersfield, CA, USA

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