Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.

10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
22 / 0
Average Mileage:
41,747 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Focus Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Sep 162013

Focus 4-cyl

  • 30,000 miles

A D V E R T I S E M E N T S

Chrome plating is peeling away from steering wheel air bag edges. Edges are sharp and can cut through skin. Could be possible to puncture airbag?

- Lake Elsinore, CA, USA

problem #5

Mar 142013

Focus 4-cyl

  • 18,600 miles
The chrome trim on my steering wheel has begun to crack and flake off. I did not notice at first and had my finger run along it. The trim is cracked medal and is very sharp. I have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver. This is a widespread issue documented on multiple Focus forums, and by other 2012+ Ford Focus owners. This seems to only be an issue that is on 2012+ SE sport packages. This is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily. Ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing. This is very dangerous as many people in the forums have stated they cut themselves good enough to bleed. One even said his wife now refuses to drive the car. Ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece. Because of this myself and others will continue to cut our fingers, hopefully not very seriously. Thank you for reading this.

- Fayetteville, NY, USA

problem #4

Jul 142012

Focus 4-cyl

  • 31,000 miles
In June 2012, my daughter was driving and her front passenger tire exploded. This was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). Then in July 2012, she was driving home and started to skid. She was not able to recover from the skid and hit a tree head-on. The front of her car was destroyed. The tree centered her car and the front end looked like a Volkswagen bug. The air bags did not deploy. We had this vehicle into the dealership 3 times for problems with the front end. Each time they said they could not find anything wrong with it. However, the driver and passengers could feel the car sway when riding it in. The vehicle was totaled by the insurance company ($17,000 check sent to Ford) and we still owe $1700 that we have agreed to pay to Ford to keep from ruining our credit. Thank god she was wearing a seat belt that actually worked - otherwise we would have had to plan our daughters funeral. We purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. Wrapping the interior with air bags does not help if they do not work. I have been buying Ford automobiles for 30 years but, right now I am wondering how safe my Ford F-150 is. We are now considering hiring an attorney.

- Robbinsville, NC, USA

problem #3

Aug 202012

Focus

  • 11,400 miles

A D V E R T I S E M E N T S

I was leave an appointment when I came to a stop sign at an intersection. I stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so I assumed I would be good to go from this spot. I then looked both ways did not see any on coming traffic from either direction so I proceeded to cross the intersection. It wasn't until I was have way into the road that I even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. The other drivers car the stuck my in the rear passenger completely destroying it and spinning me out of the road in the direction of a light pole which I was unable to avoid or stop short of due to the fact that I had lost power to the vehicles controls. My final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and I bounced of the front driver side tire. No airbags deployed neither the side nor front.

- Lancaster, CA, USA

problem #2

Jun 132012

Focus 4-cyl

  • 2,201 miles
New titanium model Focus... air bag light starting coming on while driving the car down the road... this happened on several occasions, until finally the light came on an stayed on. Dealer has had the car for 7 days now and still unable to fix the issue.

- Brandon, MS, USA

problem #1

Oct 212011

Focus 4-cyl

  • 7,500 miles
Hit deer on major highway coming home from work. Front airbag did not deploy. When taken to body shop, after careful examination, it was determined by the Ford dealer that the airbag sensors were not on the vehicle, dealer cannot explain why airbag did not deploy when there was approximately $10,0000 damage to the front end from said collision. Dealer reports that the wiring harness that controlled the airbag needed to be replaced due to damage from the accident. Minor injuries were sustained from the accident.

- Manheim, PA, USA

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