Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.

5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,857 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus accessories - exterior problems

accessories - exterior problem

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2013 Ford Focus Owner Comments

problem #7

Sep 042016

Focus

  • 24,000 miles

A D V E R T I S E M E N T S

The windshield wiper motor on the driver side stop working in mid wipe. This motor has been replaced 3 times under warranty.

- Gramercy, LA, USA

problem #6

Sep 092016

Focus

  • 57,000 miles
Cause: Unknown. Driving down the highway at a normal speed, with no known debris or bumps in the road, I heard a loud pop. Suddenly, my rear window started caving in, crumbling from the top-middle of it, breaking off gradually from there. I was driving safely (no swerving, no collisions), and later inspection found no foreign objects that could've caused the window to shatter.

- Center Line, MI, USA

problem #5

Sep 012015

Focus

  • 35,000 miles
2013 Ford Focus windshield developed bubbles affecting driver and passenger visibility. Bubbles present in a evenly distributed pattern throughout the windshield. Bubbles are roughly 2-5mm in diameter. The presence of the bubbles could affect driver visibility, which could have a detrimental effect on the safe operation of the vehicle.

- Louisville, KY, USA

problem #4

Feb 182015

Focus

  • miles

A D V E R T I S E M E N T S

Poor durability of the new occipital wiper blades on my 2013 Ford Focus. I live in central Pennsylvania. The winter weather and the constant freezing and even zero temperatures has caused the failure of these new fangled wipers that are supposed to hug the windshield and remove water better. The cheap plastic clips that they are held on with have failed 2 times now, this winter. I just had my third pair installed. I just broke down and went to jiffy lube who which will replace them for free within 3 months if they fail. Once the driver's side wiper broke off and flew away on the highway forcing us to drive for miles with none. The second time it just broke off down in the crack between the wiper and the hood. They are mounted poorly and the plastic does not withstand the stresses of winter weather outside. I have no garage.

- Blandon, PA, USA

problem #3

Mar 012013

Focus 4-cyl

  • 1,000 miles
The driver's side windshield wiper does not work properly. It stops in the middle of the driver's view through the windshield. I've taken it to two different dealers. The first dealer and where I purchased the car, (cronin, Ford in harrison, oh) said they could not replicate the problem both times I took it in for repair. I've taken it three times to woody sander Ford in cincinnati, oh. They said there was something on the windshield and the wipers worked fine for them after they buffed off the obstruction. Immediately after I left woody sander's service shop, I needed to use my wipers, and the wiper on the driver's side continued to stop in the middle of my view. The exact problem woody sander said they had fixed. This is a safety issue because I can't see to drive when it's raining. It also occurs even when I just try to clean the windshield with the wiper fluid. I've tried to get this issue fixed 5 times since I've had the car and no one seems to know how to fix it.

- Cincinnati, OH, USA

problem #2

Jan 062014

Focus

  • 14,000 miles
Windshield wipers froze in place while driving. This has occurred on multiple occasions to the right side wiper but yesterday (3/12/14) neither wiper would work after a 20 mile highway drive during a moderate snowfall. The chronology of events are as follows: 1.) the vehicle is warmed up and the windshield defrosted with the normal automotive HVAC system. 2.) the wipers are used during low speed driving and keep the windshield clear. 3.) at speeds above 35mph, light/moderate snow does not stick to the windshield shield and visibility is better without the wipers running. At some point during travel with the wipers off, the moisture from previous wiper use causes the wipers to freeze in place. 4.) the wipers are needed when speed is reduced or roadspray is encountered and they do not work because they are froze below where the defroster heats the windshield. At this point I must stop and exit the vehicle to free the wipers. I've thus far been fortunate enough to not have encounter serious roadspray while my wipers have been frozen in place, but feel it is only a matter of time before I'm require to stop in a dangerous/impracticable location to free the wipers.

- Woodsville, NH, USA

problem #1

Jan 022014

Focus

  • 8,000 miles
The windshield wipers rest on a portion of the windshield that is not heated. After having fully cleared my windshield of snow and ice before my trip, I was quite surprised to find my windshield wipers non-functional when I went to use them to clear road spray from my windshield. What had happened was that the wipers had refrozen to the windshield after having been cleared earlier. I commonly drive with the vehicle's climate control set to the floor/defrost setting to keep the windshield warm, especially on the first leg of a trip. This is the first vehicle I own where the wipers disappear from the view when they are not used. Inspection of the windshield design shows that the lower portion of the windshield is not directly exposed to cabin heat, nor is there a easy path for engine heat to affect this area. There should be, at a minimum, a method to defrost the lower portion of the windshield that the wipers rest on, either through direct thermal electric means, or by exposure to cabin heat when the HVAC is on the defrost setting. Having wipers that randomly not function because they are frozen represents a significant safety hazard when road spray covers your windshield due to greatly reduced visibility. Additional hazards are present because you have no choice to but to immediatly stop on the side of the road to free your wipers. This leaves you exposed to traffic traveling at high speeds while you are stopped, as well as the inherent risk associated with merging back on the road from a full stop without the aid of an on-ramp, or other acceleration lane.

- Waverly, IA, USA

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