Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.


really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
38,834 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus body / paint problems

body / paint problem

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2013 Ford Focus Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

Jul 142016


  • 37,000 miles


My drivers side door came open while I was making a left hand turn while driving. It does not latch [xxx] and I had to use a belt to keep it from opening so I could get home. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Colorado Springs, FL, USA

problem #27

Jul 112016


  • 71,000 miles
Driver's side door opened while driving on a city street and could not close the door as well as door ajar signal beeping. I had to hold the door closed with one arm and drive with the other, very unsafe and scary. I normally drive a highway to and from work, but I happened to be in my town when it occurred and still driving 35-45 kept opening my door and obviously any left turn, which I made 3 of, caused the door to open.

- Maricopa, AZ, USA

problem #26

Jul 052016


  • 77,002 miles
Rear driver's side flew open while driving. Have to tie it down to stay closed. Two days later, the rear side passenger door came open and will not close. Have to tie this door to stay closed as well. The indicator light keeps going off, stating the doors are open.

- Glendale, AZ, USA

problem #25

Jul 042016


  • 41,200 miles


This past Monday, July 4th, I arrived home from house sitting and unloaded the back seat of my car. I closed the passenger side door, locked the car and turned the alarm on. I went out to my car 1/2 hour later to run an errand and I backed out of my parking space, put the car in drive and started to drive. A message came across my dashboard that said "passenger side door is ajar". I stopped the car and got out to look at the door and close it and it wouldn't close. I tried many times to close the door and it would just open back up again. The door isn't latching and closing all the way. I tried locking and unlocking the doors many times and it still will not close completely and latch and lock. I researched online for any information and found that some Ford Focus' from 2013 have a recall and took it to the dealership hoping to get it fixed. They told me that my car is not part of the recall and it will cost me almost $600 to fix it. The door is currently being held closed with the passenger side seatbelt, but will still open a few inches while turning corners because the seatbelt is not completely secure. I think this problem should be part of the recall and be corrected and fixed by Ford.

- Scottsdale, AZ, USA

problem #24

Jul 052016


  • 45,000 miles
Door will not latch. When we try to close it, it bounces back open.

- Alamogordo, NM, USA

problem #23

Jun 272016


  • 52,460 miles
Drivers side rear door suddenly opened while driving and now will not latch. Grand daughters car set flew out of car - luckily she was not in it. Apparently the is a common problem and so far no recall Ford has other models which use teh same part number that have a recall if those exact parts are covered why not these?

- Highland, CA, USA

problem #22

Jun 192016


  • miles


Front drivers door will not close. It seems there is a problem with the door latch. It does not latch close. The door will open freely.

- El Paso, TX, USA

problem #21

Jun 032016


  • miles
I drove the car as usual to work and everything was fine. I had a chek up appointment to go to and I was getting ready to leave work. When I was leaving I noticed my driver side door would not close. I thought something was obstructing it but there was nothing that prevented the door to fully close properly. Already in a rush I just duct taped my door close and left, the whole time driving my interior system kept notifying me that the door was open. After my appointment I drove straight home and have not used my car. The driver side still will not close or lock which means I cant leave anything in the vehicle or use it.

- Phoenix, AZ, USA

problem #20

May 212016


  • 68,000 miles
Drivers door latch just stopped working. The door will not stay closed and Ford said they do not have a recall at this time. It is an estimated $700 for the repairs which I feel is outrageous since the car is only 3 years old. Obviously there are multiple owners with the same issue.

- Mesa, AZ, USA

problem #19

May 172016


  • 56,950 miles
Right drivers side door latch doesn't stay latched anymore. This is similar to the numerous complaints associated with this type of vehicle. This is clearly unasafe and needs to be recalled as this is not a normal wear and tear part.

- St. Cloud, FL, USA

problem #18

Apr 262016


  • 47,000 miles


I have had two door latches completely fail on my 2013 Ford Focus. The first was the back left door about 6 months ago. This morning my driver door flung open as I was turning right out of a gas station almost hitting the car next to me. This is a huge concern particularly seeing that this is common issue on the 2012-2013 Ford Focus and other Ford models. Ford needs stand up and make things right. I will not buy another Ford at this point.

- Mesa, AZ, USA

problem #17

Apr 042016


  • 81,000 miles
Drivers side door fails to latch

- Tempe, AZ, USA

problem #16

Jul 042013


  • 4,000 miles
During a road trip while on a highway onramp going mostly straight at gradual acceleration, experienced complete failure of the computer system, beginning with erratic changing of gears rocking me back and forth in my seat, to infotainment display shutdown, to engine stopping. Had to exit highway and 'reboot' the system to continue travelling. After initial repairs, still experienced harsh gear shifts up to and including present day. Gear shifts could easily affect the control of the vehicle. To my understanding, the fault is how the computer uses the dual-clutch system to shift gears. I have been told that at times, the car did not know what gear it was in. There have been multiple recalls regarding these issues with this and other Ford models with this clutch system. There are other work reports, but I was unable to fit them within your upload limitations.

- San Marcos, CA, USA

problem #15

Mar 162016


  • 47,000 miles
The driver side rear door latch stopped working. The door will no longer remain closed. I got into the vehicle and started it up and noticed the warning light about the door being ajar. I tried to close it but it would not latch and the warning would not turn off. I had to tie the door shut so I could drive the vehicle home.

- Chandler, AZ, USA

problem #14

Jan 212016


  • 69,000 miles
Driver's side front door come open driving down the street by itself!!!

- Kenton, OH, USA

problem #13

Jan 192016


  • 86,000 miles
Trunk opens randomly while driving. No buttons are pushed, opens on its own while moving, even at speeds of 65mph. This is a recurring issue that has been going on for 2 months, and has been reported to the auto dealer (bob hurley Ford in tulsa, Oklahoma. Currently has 86,000 miles on vehicle, purchased new. Will put the last date it has happened, because this is not a one time issue.

- Pryor, OK, USA

problem #12

Jan 202016


  • miles
The trunk doesn't remain closed. This has been occurring for almost a year. While the vehicle is in motion, the trunk will randomly open. It doesn't matter what type of road I'm traveling on, I.e. residential streets, major streets, the freeways. I have removed all items from the trunk and the problems continues to persist. The car dealer has not deemed the trunk latch as defective as they find nothing wrong with it. This is a serious safety hazard as there is no warning when the trunk will pop open.

- Sterling Heights, MI, USA

problem #11

Jan 132016


  • 49,000 miles
Door latch faulty and flies open when driving.

- Zachary, LA, USA

problem #10

Nov 172015


  • 51,000 miles
On two separate occasions, the driver side rear door and passenger side rear door of my 2013 Ford Focus have swung open whilst driving due to a faulty door latch. It occurs after I have closed the door fully with no hazard lights on the dash to warn of any problems, such as the door ajar message. Due to the forces of turning the vehicle and or simply driving the door flies open without warning. This could potentially harm the passengers in my vehicle. Not to mention other vehicles or pedestrians my door could hit. This is the second time this has happened, each time it leaves my vehicle immobile due to the door chronically refusing to latch. This is a two year old vehicle. It is frankly unacceptable that this absurd a problem should persist to endanger myself, my family and others. I am severely disappointed with Ford quality, not to mention utter lack of concern for its customers safety.

- Scottsdale, AZ, USA

problem #9

Aug 192015


  • 43,000 miles
Last night I hit a deer going 70 miles per hr. On the highway. My leg airbags deployed but my steering wheel did not only the clips came out. Due to knee airbags I have huge bruises on both legs. I feel that the steering wheel has a defective airbag since it did not deploy. If I had hit a tree instead of a deer its possible I would not be here to file this it did not protect me at all.

- South Ryegate, VT, USA

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