CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
39,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus body / paint problems

body / paint problem

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2013 Ford Focus Owner Comments (Page 1 of 3)

problem #53

Dec 312016

Focus

  • 63,000 miles

A D V E R T I S E M E N T S

At approximately 2:30 am this morning 12/31/16, our Ford Focus burst into flames while stationary in a parking lot. Thank god we and our 11 month old were not in the car at the time. We have had this car into the shop at least twice for transmission problems then our entire multi information screen including radio quit working, they refused to fix because we were out of warranty. We have barely had this car for one year and have had nothing but problems. Now we have no car because it is totaled from the fire. The police based on initial investigation said it was an electrical fire. I have seen another 2013 Ford Focus catch fire in australia and other places. I would like this to be investigated so this does not happen to other people.

- Chehalis, WA, USA

problem #52

Nov 152016

Focus

  • 55,540 miles
The fuse that controls the instrument panel in front of the steering wheel will not stay in. It does not "blow" and when this happens you have no speedometer, heat or gas gauge, turn signals, ect. I believe this to be a valid safety issue. When this fuse does not allow the current to get to the instrument cluster then the mpg readout returns to 30.7 in lieu of what was being shown at the time of the failure. Anytime your signal lights will not work that is a recallable situation. I believ fomoco knows about this. Also the sticker on the door jamb in regards to tire pressure reads 30 psi. Right now I have 30 psi in my tires and the "low tire" light is constantly on.when I contacted my dealer he said to put 35 psi in each tire to eliminate the problem. If the tire manufacturers wanted more than 30psi in their tires then why does the door sticker not say so and also the tire booklet.

- Bristol, VA, USA

problem #51

Aug 012016

Focus

  • miles
This recall began in August and still has not bee remedied. We have been trying to buy a new car and were told the car is unsalable until this recall is satisfied. We no longer have a warranty on the car and every day we drive it will cause a loss to the current value and the risk of repairs. There is no satisfactory timeframe for this recall to be remedied. Even Ford will not take the car back on trade.

- Baldwin, NY, USA

problem #50

Jun 122016

Focus 4-cyl

  • 51,995 miles

A D V E R T I S E M E N T S

Passenger rear door unlatched during driving in a commercial parking lot. Would not latch back until repaired by dealership.

- Mesa, AZ, USA

problem #49

Oct 202016

Focus 4-cyl

  • 53,638 miles
Driver's door came unlatched while driving down a street. Doors would not latch back until brought to the dealership for repair. The door had to be held shut to the dealership for repair.

- Mesa, AZ, USA

problem #48

Oct 042016

Focus

  • miles
As I was driving this morning my door flew open and would not shut back closed, I checked the latch and sure enough it would not latch close nor lock, I had to tie my door shut the other side of the car for it to remain shut, thankfully a car did not hit my door when it flew open while driving, this is very dangerous for me an my kids! I am fed up with Ford and there recalls! I called Ford service after I found out it is a recall to get fixed immediately but the service man stated they wont have have the part till the beginning of 2017 what am I suppose to do until than!!!! this is ridiculous never again will I purchase another Ford !!!!

- Austin, TX, USA

problem #47

Sep 142016

Focus

  • miles

A D V E R T I S E M E N T S

I did a complaint before on my door latch driver side malfunctioned and won't stay closed. I am doing another complaint because now the passenger door latch has malfunctioned. This vehicle is a 2013 and the door latches should not be malfunction this way. I had to pay out of my pocket to repair the first one now the second is damaged. I need the dealership to fix this problem as nobody contacted me to fix my problem the first time. At this point I am against Ford now and will not buy or recommend anyone I come I contact with to buy the Ford brand ever again. My name is lee chenea my phone number is 4422425702 my email is oglee562@gmail.com I own a 2013 Ford Focus and had many unsafe problems occur. Two door latches malfunction door will not stay closed. Fuel tank replaced cause of the capless system creating vacuum sucktion and damaging engine. When is enough enough with this vehicle. Worst investment I have made in my life.

- Joshua Tree, CA, USA

problem #46

Aug 162016

Focus

  • miles
My wife and I were out for the day, stopped to have lunch. When she got out and shut the door it would not latch, the latch had broken inside and wouldn't stay shut. Had to tie the door shut to get it home. Very dangerous situation, luckily it happened when we were stopped and didn't come open when we were in motion.

- Custer, KY, USA

problem #45

Sep 062016

Focus

  • 42,000 miles
Passenger side rear door opened while vehicle was underway and leaving my driveway. Will not close or latch. Latch moves smoothly by hand, but does dot catch and latch against frame mounted piece, nor does it move when door handle is operated.

- Dothan, AL, USA

problem #44

Aug 192016

Focus

  • 73,000 miles
Driver side front door latch failed, causing door to not stay closed. Full range of motion of door is not hampered; door can be closed fully, however door opens with no effort, even when lock is enabled.

- Middleburg, FL, USA

problem #43

Aug 182016

Focus

  • 34,000 miles

A D V E R T I S E M E N T S

I parked the car and removed some belongings from the back seat, tried to shut the door and lock the car when I noticed the car was not locking due a door being ajar. The back passenger door latch would not latch shut, I tried to manually engage and disengage the child lock in addition to locking and unlocking the car several times while the door was being held shut and also open. The door has to be held shut with a rope tied to the headrest. The recall that Ford has out about the back door latch does not involve my VIN so I can't get an answer about it from them.

- Portland, OR, USA

problem #42

Aug 162016

Focus

  • 35,000 miles
Driver's door won't latch. Had to drive to dealer while holding door closed. Opened while making turn, door almost hit car in opposite direction waiting for light.

- Mesa, AZ, USA

problem #41

Aug 132016

Focus

  • 58,000 miles
Passenger door latch broke door flew open while driving in parking lot. Now it will not close.

- Mesa, AZ, USA

problem #40

Aug 132016

Focus

  • 47,875 miles
Door won't latch. The driver door latch is broken. The door will not stay closed. There is a recall from Ford about the latch. I cannot find the recall number, but here is a link to a media report from Ford. Https://media.Ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.pdf however, they state that they will not repair my car because I live in Tennessee which is not one of the states listed on the recall. Only certain states "with higher ambient temperatures and solar loading" are on the recall list. Oregon and Washington are on this list. Are those states really hotter than Tennessee?

- Millington, TN, USA

problem #39

Aug 112016

Focus

  • miles
Door latch assembly broke and will not latch or engage to keep door closed. Was stationary sitting in the parking lot for approximately 9 hours. Temp outside that day was 99 F. opened the door to place my work bag in back seat and door would not close (or latch) after. Active recall for the same type of car describing same problem, however my car is not involved yet.

- Rogers, AR, USA

problem #38

Aug 122016

Focus

  • 81,000 miles
The door latch system went out while I was driving about 5 mph and made a turn into a parking spot and my vehicle door flew open almost causing me to have an accident. I know that this issue is effecting other Ford vehicles but the dealership will only repair this if I pay out of pocket. Vehicle is currently at the dealership due to the safety factor of door not latching.

- Coolidge, AZ, USA

problem #37

Aug 122016

Focus

  • miles
The driver door won't stay closed. I have to hold the car shut while driving and it's very unsafe. I was told by yucca valley Ford the repair is around 500$. this car is still new and shouldn't have this safety concern at this time.

- Joshua Tree, CA, USA

problem #36

Aug 092016

Focus

  • 44,700 miles
The driver door opened when the latch failed. Took to Ford dealer and they acknowledged they have had problems with the latches failing. The vehicle was parked I unlocked with electronic key and the door then failed to latch shut

- Milton, FL, USA

problem #35

Jul 202016

Focus

  • 50,000 miles
After entering car, the driver front door would not latch. There was no prior indication of any malfunction with the door latch. Driver door required to be bungee corded in order to drive vehicle to Ford dealership. The door latch was replaced by Ford at a cost on $697 to owner.

- Scottsdale, AZ, USA

problem #34

Aug 012016

Focus

  • 50,000 miles
While driving through town... canton, Texas. The drivers side rear door latch failed and the door flew open when turning right. My 85 year old mother was sitting next to the door, in a seat-belt thank god. I pulled over and tried closing the door several times. It would not catch on the striker. Using a screwdriver, I found the latch had no tension on it and would not hold the the door striker. I put my mother in the front seat and had my son hold the door closed for the 15 mile trip home. I called 3 Ford dealers to find the part is on back-order. The price is a whopping $273 + tax + another $100 to put it in. Had my mother not been belted in, this could have killed her. Had there been another car close, it would have made for a nasty accident. I know this is not a one off, freek failure. My wife is now driving around with the door tied shut

- Edgewood, TX, USA

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