I have had my Ford Focus in eight times for a transmission shudder. The fix works for several months then reappears. It is a safety issue as the hesitation happens upon accelerating and merging onto highway or into traffic. I have contacted Ford customer relations and was basically told there is nothing they can do for me. I am a ingle parent that bought a brand new car so I did not have to worry about issues and safety of my family. I never got the new car reassurance and worry that this shudder will happen at a time where it put us and others in danger.the po box address on the website is also incorrect

- Jordan, MN, USA

I have had this car back to the dealer several times. I believe its at number 12 now. I've had the transmission clutches replaced 2 times, programmed several times and the driver predictor computer two times. The danger of the product still after all this is that when I pull onto the road it jerks, hesitates and at times loses power before surging forward. It can be while I'm starting out at a red light or pulling out onto main 70 mile an hour highway. At one time when driver predictor went out, it stalled on the main highway and I had to drift into the parking lot with a locked up steering wheel. I live in a small community and there are 3 other residents that have had the same problem. I Transport my grandchildren in this auto and I lack confidence every time I pull out. This is an extreme hazard and Ford can't seem to fix it.

- Slab Fork, WV, USA

Bought this car - had less than 2 years and the transmission failed twice. The transmission issues were covered under a recall. Steering assist fault/malfunction was happening. You'd shut the car off and turn it back on and it would fix itself. The steering assist fault come one while my daughter was driving and she could no longer steer the vehicle. Thank god she wasn't involved in a car accident and was close to our house. This seems to be a well-known defect in the Ford cars and Ford is offering no help to fix the issues. They are going to get sued because, sadly, this defect is going to end up killing someone. They are lucky my daughter wasn't hurt. This steering issue should be recalled. Lives are at risk and no one seems to care (especially Ford!). now Ford wants $2,500 to fix this defect. I don't think so! Ford will not get another red cent from me, ever! their steering defect could have cost my daughter her life! I'm ready for a class action lawsuit. I'm ready to fight! what is it going to take to get this defect recalled" an innocent life, maybe two? what" everyone is put on notice that there is a serious malfunction with this car and I know Ford already knows about it. They've had issues with steering in their other vehicles that have been recalled and they've had 100S+ (if not more) of complaints with this vehicle in particular regarding the steering. Ford turning a blind eye is completely unacceptable!

- Cranberry Township, PA, USA

The vehicle was in motion, on a highway when the vehicle jutted. Later, on a country road the transmission failure notification popped up. When sitting in a drive thru a hill start assist mode not available notification popped up and the vehicle would not move. It was as if the vehicle could not switch gears. I had to restart my car for it to move. This happened again when I had to stop again and I had to turn my car off and on a couple times before I could get my car to move.

- Cicero, NY, USA

The contact owns a 2013 Ford Focus equipped with Goodyear viva 3 tires, size: 215/55R16 (na). The contact stated that the vehicle would not accelerate over 30 mph and the change engine oil warning indicator illuminated. The contact also stated that a warning message illuminated, indicating that the vehicle would shut off in five minutes due to overheating. Furthermore, while driving between 50 to 70 mph, the vehicle shook. The vehicle was taken to herb chambers Ford of westborough (310 turnpike rd, westborough, MA 01581, (508) 366-8311) where it was diagnosed that the computer needed to be reset and replaced and that the tires were bald. The vehicle was repaired. The manufacturer was not made aware of the failures. The vehicle failure mileage was 97,000. The tire failure mileage was unknown.

- Spencer, MA, USA

The contact owns a 2013 Ford Focus. After starting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The power steering sensor also illuminated. In addition, while driving, the transmission malfunctioned and caused the vehicle to hesitate when accelerating. The vehicle was towed to the local dealer (coughlin Ford, 24001 U.S. rt. 23 South, circleville oh) where it was diagnosed that both the transmission and steering column were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000. Consumer stated car had issues with clutch since it was bought. Updated 11/26/18

- Chillicophe, OH, USA

While driving on highway at 65-70mph, transmission downshifted from 6th gear to 3rd then to 1st, followed by free spun in neutral. Vehicle was nearly hit by several vehicles due to extreme deceleration during rush hour traffic. Luckily we we are able to get safely off the highway without being injured. Vehicle experience warning indicators for transmission failure, hill start failure, parking assist failure, and service engine soon light. Attempted restart did not clear and warnings and car would no longer shift into any gears. Vehicle was subsequently towed to nearest dealer. The transmission has been repaired/serviced 3 previous times by the dealer.

- Gilroy, CA, USA

The contact owns a 2013 Ford Focus. While driving at unknown speeds, the vehicle shuttered while accelerating. Additionally, when the key was removed from the ignition, the vehicle continued to run and failed to shut off. In addition, the gear shifter failed to move out of gear. There were no warning indicators illuminated. The vehicle was taken to the local dealer (titus-will Ford, 3606 S sprague ave, Tacoma, wa 98409, 888-600-9734), but was not diagnosed or repaired. The manufacturer was notified and provided case number: [xxx]. no further assistance was provided. The VIN was not available. The failure mileage was 28,558. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tacoma, WA, USA

I pulled out into traffic and my transmission stopped working. Couldn't even pull off the road. Ended up pushing it to the side of the road and the police called a tow truck. Tow cost me $140 to have it towed to a Ford garage.

- Ashburnham, MA, USA

The contact owns a 2013 Ford Focus. While the vehicle was in motion, it shuttered extensively. The contact stated that the vehicle failed to accelerate and slowed down with a drastic reduction in speed numerous times without warning. Capital Ford (4900 capital blvd, raleigh, nc 27616, 919-878-4884, (877) 659-2496) stated that it may take a month and a week before the remedy and part would become available. The diagnosis was unavailable. The dealer advised the contact to either repair the vehicle or trade it in because they had limited technicians available. The dealer stated that they may service the vehicle with a warranty extension. The manufacturer issued 35 tsbs on the power train and 2 tsbs on the vehicle speed control. The vehicle was excluded from NHTSA campaign number: 13V523000 (power train), which affected the 2012 to 2016 models. The manufacturer was notified of the failure and indicated for the dealer to diagnose and repair the vehicle. The failure mileage was not available.

- Raleigh, NC, USA

I have a 2013 Ford Focus SE hatchback and as I was getting gas yesterday ( 8/8/2018) after I completed putting gas in my car and go to start the car up it started beeping and then I got a message that said transmission fault service now. So I took it to my house and noticed as I was driving the car that it didn't want to shift as it normally would and it was making a horrible grinding and humming sound coming from the front left side of the car as well as from underneath the driver seat area. Until yesterday the car has never made that sound before and I have owned this car for 1 year and this is the first problem that I have had other than normal ware and tear. I also got to looking and it seems that this is a common issue with this particular model of car. From my understanding it is a issue with the powershift that Ford has been using and it can cause people to go thru about 3 to 4 transmissions per every 3 to 5 years. I do believe that this could be a very dangerous and very harmful malfunctioning that needs to be looked into.

- Pikeville, KY, USA

The contact owns a 2013 Ford Focus. While the vehicle was idling at a red light, the accelerator pedal was depressed and the vehicle stalled. The contact stated that the failure recurred on several occasions. In addition, the check engine warning indicator illuminated. The contact pulled the vehicle over to the side of the road until it started slowing down and stopped operating. The vehicle was turned off and was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The contact called pundmann Ford (2727 w clay St, St charles, mo 63301, (636) 946-6611) and the vehicle was awaiting diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

- O'fallon, MO, USA

This car has a faulty powershift transmission. It has been "fixed" under the recall 4 times and now needs to have the clutch assembly repaired or replaced. Ford has 2 different extended warranty categories for this problem. One that covers the entire transmission and one that covers just the transmission control module. They arbitrarily only covered our car for the transmission control module, despite having work done on the entire transmission

- Cincinnati, OH, USA

The contact owns a 2013 Ford Focus. While accelerating from the idle position, the vehicle hesitated and lost power without warning. The vehicle was taken to Suburban Ford of sterling heights (40333 van dyke ave., sterling heights, mi 48313, 586-434-0943) where it was diagnosed that the clutch and seal needed to be replaced, and the vehicle needed to be reprogrammed. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified. The failure mileage was 64,000.

- Sterling Heights, MI, USA

1fadp3N29D[xxx] fors Focus 2013 hatchback titanium has problems with the tcm transmission modulator. This car has been babied and has in my opinion a factory defect with the transmission. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Antonio, TX, USA

Ford Motor Company / brighton Ford, refusing to cover vehicle repair even though car falls within all parameters and exhibits not only one, but both conditions covered under two separate programs at Ford, (14mo1 ? transmission clutch shutter) and (14mo2 transmission engagement or loss of power) with all symptoms present. Early in June, my 2013 Ford Focus (VIN- [xxx]) began experiencing a periodic shutter while driving. Issue progressively got worse. Some driving times no issues noticeable, other driving times shutter apparent. As time went by, the problem progressed into a grinding noise while it was shifting into different gears. In late June I attempted to make an appointment at my local dealership (brighton Ford) to have the transmission looked at, scheduled first available appointment at brighton Ford Monday, July 16th. While on the freeway driving home from work Sunday July 15th the car began to lose power while trying to shift gears. After a short period, the transmission fault service now light appeared, and car stayed in what seemed to be a sluggish mode. I was able to drive it under that condition directly to the dealership to leave it at the overnight drop location to be looked at during my scheduled appointment the following morning. Did receive a call from service advisor [xxx] Monday 7/16 advising that without actually tearing the transmission apart to determine the cause, being unable to drive the vehicle to replicate the shutter and no apparent leaks or contamination this issue would not be covered under warranty. This particular model year vehicle with the dps6 automatic transmission has two know transmission issues: Customer satisfaction program 14mo1 - transmission clutch shutter / transmission input shaft seal warranty extension. Customer satisfaction program 14mo2, transmission control module extended warranty coverage. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Whitmore Lake, MI, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle hesitated when the accelerator pedal was depressed to come to a complete stop. The contact mentioned that the clutch was replaced four times in the past two years as well as the transmission computer. The vehicle was serviced at sunnyside motor co. Inc. (944 main St, holden, MA 01520, (508) 829-4333). The dealer stated that the clutch was on an extended warranty; however, there were limits on whether it would be replaced based on rpms. The contact stated that a diagnostic appointment was scheduled with the dealer. The manufacturer was contacted. The failure mileage was 47,000.

- Webster, MA, USA

The first problem was with the transmission, Ford extended the warranty to cover whatever the part was out to 150K miles. The second problem was the radio/sync system quit working. And as of today July 7 a steering assist fault warning is coming up on the dash. I did some research and the problem does not appear to be an isolated incident. The steering assist fault warning comes on when you start the vehicle, we have not seen it happen while in motion.

- Cincinnati, OH, USA

Feels like the transmission slips. Going uphill on a highway a speed of approx. 35 mpg, (normal speed for area I was in), had a hesitation felt like I was losing acceleration. Once uphill, pulled into a driveway and put in reverse to turn around, car would not go reverse, would go forward, into park and neutral, but not reverse. Shut off all accessories (A/C, radio etc.) put in park and turned car off. Waited 5 minutes and turned car back on and reverse worked. I have felt a slip as such only on a couple of occasions and car corrected itself, but this time it did not, until I shut the car off all the way.

- Ozark, MO, USA

Transmission shudder then driving on highway low oil light came on randomly happened before took to shop and said the rear main seal went out which caused oil to leak into transmission and making the clutch slip

- Canton, OH, USA