CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
10.0
really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
37,671 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Focus. The contact stated that since owning the vehicle, the transmission would either slip out of gear, hesitate upon depression of the accelerator pedal, or stall without warning. The contact had previously taken her vehicle to the dealer and had the vehicle serviced under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, she was recently informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure and filed a complaint. The contact was later referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 6.
The contact owns a 2013 Ford Focus. The contact stated while accelerating from a stop, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the front-end of the vehicle was shaking abnormally. The shaking ceased after exceeding an unknown speed. The contact stated that the failure had become consistent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
The contact owns a 2013 Ford Focus. The contact stated while driving 25 MPH, the transmission fault failure service now warning light illuminated. The contact continued driving to her residence and then the engine fault failure service now warning light also illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with an unknown Manufacturer Communications however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 122,015. THE CHAMPAIGN IS 14M02. THIS IS THE CODE THAT WAS MISSING.
The contact owns a 2013 Ford Focus. The contact stated while depressing the accelerator pedal, the vehicle would shudder and would not accelerate as designed. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the dual-clutch transmission to be replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 120,000.
- Morrow, OH, USA
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The contact owns a 2013 Ford Focus. The contact stated that the vehicle was taken to an unknown dealer to be repaired under an unknown transmission recall, and he was informed that it would be two months before the vehicle could be repaired. However, the contact stated that 4 months later, the vehicle was still at the dealer unrepaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 100,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving at 20-30 MPH, the vehicle started jerking. There was no warning light illuminated. The contact drove to a stop sign and waited for traffic to subside before crossing to the other side of the road as the vehicle was unsafe to drive. The contact stated that as she began to drive, the vehicle continued to jerk and downshift as if it was going to stall. The contact stated that she continued to depress the accelerator pedal and the vehicle accelerated to 60 MPH, then downshifted again to 20 MPH. The contact was able to drive to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 82,637.
This car has a bad clutch/Auto transmission problem. It shudders and has to be replaced. I had mine replaced at 67,206 miles. Now 15,000 miles later, it has to be replaced again. Ford knows of this problem. Just about everyone who owns this car has had at least 1 replaced if not 3. Ford knows of the problem. Ford should have to pay for my repair. I am sure lots of other focus owners would like to get them replaced or get reimbursed for repairs they were forced to pay for.
My Ford Focus Electric has been experiencing sudden loss of power and then getting "stop safely now" messages. After a while it will run again. I brought it to Phil Long Ford of Denver back in August and they hooked up a testing unit and said they found nothing. During September, the car experience the "SSN" failure, and then would not start. I brought it to Phil Long Ford and they said it was a battery failure and would cost $19,000 to replace the battery and control unit. I researched the issue and see the Focus Electric was recalled for sudden loss of power while driving. It is NHTSA Campaign ID 13V523000 and NTHSA Action Number PE13031. I asked Phil Long Ford to perform the recall and make the car safe to drive. They refused.
On the freeway and I received an error message stating to put the transmission on park on the interstate and the car shut down and almost hit several vehicles. This is very unsafe and don-€™t want anyone else to experience this. It was telling me to put it in park and I couldn-€™t shift it to park because I didn-€™t want the car go in a dead stop on a 5 lane freeway. And it has this bad shudder and I-€™ve replaced several components and find this very unsafe to drive as well as I feel like I-€™m going to hit a car in front of me!
I have a 2013 Ford Focus 4 Door Hatchback, It is at 70k miles and has been giving problems taking off from first gear. I took to Ford dealer to be evaluated and it-€™s the dul clutch system going bad which they have had many issues with. I feel is a safety issue I-€™m getting ready to have a baby and what if my car doesn-€™t go and hesitates and someone hits me or I get stuck in the middle of traffic! They had a warranty service for this issue on my exact car but you had to receive a paper in the mail to have the issue fixed which I am not the first owner and didn-€™t receive the letter. They also upped the warranty on the vehicle to 7 years 100k miles and unfortunately my vehicle was driven to little for the problem to become noticeable in the 7 years as it only has 70k on it. I called customer relations to see if they could cover this because it-€™s only fair they replace and fix since it-€™s been a on going issue with these vehicles and only has 70k on it.
Check engine light came on Saturday morning on my way to work, When checked it comes up as fault codes P0420, with secondary codes of P144A - EVAP Emission System Purge Vapor Line Restricted/blocked, P1450 - Unable to bleed up fuel tank vacuum, and P0131 - O2 Circuit Low Voltage (Bank 1, Sensor 1), And started stalling after putting new gas in only, and now hesitates at lower gears and has a rougher then normal idle with the rps not staying steady, Also when doing a VIN check on Fords website, or the NHTSA lookup it does not show up as a recall, however when I do a full VIN check it does show under the recalls page, I'm not sure if they marked it as completed for the VIN of this vehicle or not but its doing literally all the stuff stated in Ford Safety Recall 18S32 18V735000 or 19S22 19V515000, but when trying to chat Ford about it they deny there is one even though the NHTSA OVERVIEW states: All of the affected vehicles previously had Ford Safety Recall 18S32 performed; however, updated powertrain control module (PCM) software was not available at that time. Ford Motor Company wants to ensure the software is updated to the most current release available. In some of the affected vehicles, the PCM software may not adequately detect a stuck-open canister purge valve (CPV) within the fuel vapor system. If the CPV malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, allowing the plastic fuel tank to deform. This can cause the following symptoms: -€¢ Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196 -€¢ Inaccurate or erratic fuel gauge indication -€¢ Inaccurate distance to empty (DTE) -€¢ Engine stall and/or other drivability concerns related to stuck open CPV I have only had the car 2 months as of tomorrow, and am a single dad raising my 6 month old son alone, I cannot have this breakdown completely and risk a accident when it should be covered by recall
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the warning light illuminated indicating that the transmission was hot. The contact was forced to stop and allow the transmission to cool down before proceeding whenever the warning light was illuminated. The contact stated that the vehicle would fail to exceed 50 MPH. Additionally, whenever the vehicle was driven for an extended period, the transmission warning light would illuminate. The contact stated that she took the vehicle to the dealer and the TCM was replaced. The contact was also informed that the clutch needed to be replaced. The contact stated that the clutch had been previously repaired under recall however, the vehicle started to experience the failure. The manufacturer was contacted and informed that she would be responsible for the repair. The failure mileage was 150,0Hotline QCF00.
The contact owns a 2013 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact also stated that the passenger-€™s side air bag was defective and would not recognize an occupant seated in the passenger-€™s seat. The contact had taken the vehicle to a dealer where they inspected the vehicle and made repairs; however, both failures returned soon after the repairs. The contact stated that she had sent a letter to the manufacturer for assistance but had not received a response. The vehicle was not repaired. The failure mileage was 66,000.
The contact owns a 2013 Ford Focus. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to a dealer where repairs to the transmission were performed; however, the failure persisted. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.
Transmission. The check engine light came on. After I shut it off it wouldn't start again. If I put it in natural it would start. Brought it to a garage and they said i needed newTransmission. This happened in June. The garage looked it up and said there was a recall on on 2013 focus. Called holt motors in cokato, mn and they said there was no recalls on them.
The contact owns a 2013 Ford Focus. The contact stated while starting the vehicle, the vehicle started to shudder. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but was unaware of the diagnostic result. The contact was also unaware of what repair was performed. The vehicle was repaired but the failure recurred. The contact took the vehicle to a second local dealer, Bill Pierre Ford Service & Parts Department (12531 30th Ave NE, Seattle, WA 98125: (206) 364-1095) on 1/1/2018 but was unaware of the diagnostic test results. The vehicle was repaired but the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Approaching the George Washington bridge, I was in very very heavy traffic, stopping, starting, going super slowly. Warning light came on telling me to get off the road safely and let the transmission rest for 5 minutes. I followed directions then it happened again, stopped, waited, and it happened again. It is a dangerous area to pull off the road, very narrow breakdown lanes, big trucks, etc etc. Apparently, this is a chronic problem with the Ford Focus of certain years. There are some situations when one cannot get off the road safely, so this is potentially very dangerous. If one doesn't follow the directions one can have an even more serious transmission failure.
On this 2013 ford focus titanium.,the transmission would shutter and go into neutral i almost got smashed by a semi truck when my focus would not move forward it went into neutral, NY friend has a ford Fiesta and he and his girl friend was hit from behind by a large diesel truck and suffered back head and leg injuries u have kids so we would have been seriously hurt or dead anyway my car is in the ford repair and they did the tcm and since rhe clutch recall ended July 31 and my appointment was made before rhat but ford didn't have openings and I was told to come in August and now they want me to Pay for the repair I can't afford it recall should fix it anyway that is a dangerous transmission now I'm forced to leave my car there until I can save money to have it fix that's crap now I have no car and no money pandemic is making it hard
The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to reverse. The check transmission message was displayed. The vehicle was taken to the residence. The vehicle was taken to an independent mechanic where service was denied. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was bearing slipping, grinding and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. The VIN was not available.
A D V E R T I S E M E N T S
- Hatfield, PA, USA