Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.


really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
18,373 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus drivetrain problems

drivetrain problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

2013 Ford Focus Owner Comments (Page 9 of 25)

« Read the previous 20 complaints

problem #329

Feb 012013


  • 102 miles


Noticed that the powertrain within the first week of owning the Ford Focus was not right. Spoke to the dealership and was informed that it was normal. The car shakes in the first and sometimes second gear when accelerating. I was informed by the service department that they could reset the computer and it would relearn my driving behavior. I have had it reset once and in about 2 weeks, the car began to shake again. It is totally embarrassing when I have someone in the car that notices it as well. Ford should be fixing this issue. It is very common. What do you think potential buyers of Ford think when they find out that Ford will do nothing. The reset on the computer is a joke and Ford sent us a letter covering any potential transmission issues until 100,000 miles. Yeah, not. I have an extended warranty to cover that. In the meantime, until the transmission fails, I am expected to just cope with the minimal power of acceleration in first and second which is high dangerous when pulling out in front of traffic. The car was perfect the first week and then went downhill and very disappointing. I agree with the other owners. There is no way I can ever sell this vehicle since it is a very noticable issue when driven. Unhappy with Ford's response to the multiple Focus owners with this very same issue.

- Pleasanton, TX, USA

problem #328

Jun 192015


  • 44,000 miles
My car stalled going down the road at approximately 35 mph upon attempting to accelerate the vehicle revved to the red limit, and would not go into gear. I was thankfully able to pull to the side of the road and get myself and my child to safety by rolling in neutral. Ford Motor Company has had thousands of complaints about the transmissions in these cars stalling or completely malfunctioning while driving yet there has not been a recall on them. My infant was in the car! had I been entering a highway or something the results would have been terrible. All the company will do is extend the warranty to 100,000 miles and then we as consumers are screwed. Basically they "fix" it until the warranty is up. This is not acceptable or safe in any way.

- Lugoff, SC, USA

problem #327

Jun 012013


  • 1,500 miles
The transmission shudders and the car will not accelerate. We almost got hit in the drivers side door with the other car going approximately 45 mph. Can't pullout safely.

- Roanoke, VA, USA

problem #326

Jun 152015


  • 41,896 miles


Trying to back out of my driveway when it first happened. The shifter didn't engage but the shifting level moved. The information on the car screen said that that hill assist isn't working. The second time when driving in a intersection the same information popped up and the transmission stalled going nowhere. After awhile the car could move again but on the way home it happened again. Today it doesn't even start, tried in the morning and in the afternoon.

- Anchorage, AK, USA

problem #325

Jun 082015


  • 45,500 miles
The contact owns a 2013 Ford Focus. While driving approximately 5 mph and attempting to accelerate across two lanes of traffic, the vehicle would not respond. The dealer stated that the incident was normal for that type of vehicle with a dual clutch transmission. The manufacturer was notified of the failure and the contact was instructed to take the vehicle to a different dealer to get a second opinion. The vehicle was not repaired. The approximate failure mileage was 45,500.

- Austell , GA, USA

problem #324

Jun 122015


  • 70,450 miles
The car's transmission lost drive (no warning lights) and started to coast with my speed reducing rapidly. I was forced to cross 2 lanes of traffic with no power to the vehicle. I brought the vehicle to a stop and moved shifter to "P" but the car's information system said the vehicle was not in park. I put the parking brake on and called the towing company. This is an extremely dangerous problem. I was lucky not to have an accident.

- Evensville, TN, USA

problem #323

Sep 012013


  • 7,000 miles


When accelerating from a stop and when trying to increase speed, automatic transmission slips and shutters making it difficult to gain speed. This is particularly unsafe when merging into traffic. This is a automatic transmission..... but it feels like I am driving a manual transmission and the clutch is slipping (if anyone has ever had that problem it feels the same) has been to the dealership 2 times and both times I only got temporary relief. I can honestly say that this car is unsellable because of this problem. So I'm stuck because it hasen't been repaired with long lasting results, and selling it is not an option. No one in there right mind would buy this car with what may be a major transmission problem looming.

- Jersey City, NJ, USA

problem #322

Jun 012015


  • 40,470 miles
Monday June 1st after clearing the codes from the previous incident 2 days prior and taking a few short drives around town on Sunday the vehicle transmission seemed to be operating normally so Monday I drove to auburn at 5 am and had no issues. Coming home at about 1:30 it started to exhibit the same symptoms from Saturday so I got off the freeway and within a few blocks had intermittent "no power" to the wheels, giving it gas just revved the engine, I managed to limp it into a parking lot with the transmission going in and out. Hooking up my obd2 computer I got the following codes: P2862, P2837, P2862 (again) and P287B. I did notice on both days it failed that the transmission would not go into sport/manual shift mode. I attempted to clear the codes and the P2862 would not clear after 3 attempts so I called Ford roadside. Late in the 3 hour wait for a tow truck the car started and the code seemed to have cleared, I was able to move forward and reverse in the parking lot. I believe that it is somehow triggered by higher temperature drives but not that high, and at least a 20-25 mile drive. Saturday it was about 73 degrees when it failed and Monday it was in the high 60S. When I drove to work Monday morning it was in the low 50S. Also when it failed I could hear mechanism in the transmission seemingly trying to shift like the noise a regular manual transmission makes when shifting, (gears and lever actuators). They have no idea when Ford will be providing clutch parts let alone whatever else is broke. I now believe that the latest problem I have having is way beyond the clutches slipping and shuddering like most people have described. This problem is extremely dangerous and somebody will be seriously injured or killed when their Focus "automatic transmission" causes the car to loose power without much warning and in a dangerous situation. Why no recall?

- Bremerton, WA, USA

problem #321

Jun 142013


  • 100 miles
The contact owns a 2013 Ford Focus. While driving approximately 10 mph, the vehicle hesitated and stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred continuously. The vehicle was taken to the dealer on six separate occasions. The mechanic stated that the transmission was performing as designed. The transmission was reprogrammed five times; however, the failure recurred after the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 100.

- Brookfield , OH, USA

problem #320

Nov 052014


  • 15,000 miles
Same complaint as many others. Shimmys, shakes when going into 2nd. Not all the time. Seems to happen when not enough excelleration. From a complete stop.

- Washington, IA, USA

problem #319

May 292015


  • 40,400 miles


Automated manual 6 speed transmission has been exhibiting clutch shuddering for at least 6 months, dealer ordered new clutches 3 months ago and are still on back order. Saturday May 30th 2015 while pulling away from a stop light making a left turn at approx 5-10 mph the RPM went to around 5000 like the clutch was slipping then started shifting extremely rough and RPM up and down while the gas pedal was held steady at what should have been a low RPM state of no more than 2000-3000 RPM. While at city speeds going up a long hill it seemed like the transmission was stuck in 5th or 6th gear and would not shift even in sport manual mode and bogged down until finally with the gas held down it jerked violently and down shifted. When parking several miles later it would not go into reverse. This was a moderately warm day of about 75 degrees after a 25 mile freeway drive, the engine was not overheating and the oil level was good. The next morning my diagnostic computer (a can obd2) detected the dtc codes P2862 and P2837 and the car is apparently working normally after clearing the codes and driving around the block.

- Bremerton, WA, USA

problem #318

May 292015


  • 11,000 miles
TL-the contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the transmission slipped first gear and the rpms increased. The vehicle was taken to the dealer on two separate occasions where the automatic transmission clutch was replaced each time. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

- South Lyon, MI, USA

problem #317

Mar 012014


  • miles
Car stutters, stalls, jerks, whenever your under acceleration. In the 1st, 2nd and 3rd gears. It shakes, shimmies, and rattles horribly and is a hazard to turn in front of oncoming traffic, even when they are far away (it will bog down). Ford says this car does this for the new dual clutch car. Had it looked at many times and the last time they said its not bad enough to replace trans and they just keep reprogramming it. Problem just keeps coming back. Guess someone will have to get killed first in order to fix this isssue, and as from I can research, there are a lot of Focus's with this problem. First and last Ford I will own....

- Barnahrt, MO, USA

problem #316

May 162015


  • 41,692 miles
While travelling on an interstate in the passing lane, the check engine lite came on and there was an instantaneous and complete loss of transmission. Was able to pull over, restart car, and had a couple of gears, but same thing happened 3 miles later. Ford warranty simply reset the transmission computer. On 26 may, on the way home from work, the transmission again cut out; this time I had 2 gears and was able to get to a dealership. This time they replaced the dual clutch transition control module (tcm). 2 total and sudden failures of the transmission, and Ford only resetting and not replacing the tcm the 1st time is dangerous to me and my family, and irresponsible by Ford. This is much more unsafe than the airbags issue. This is the 4th clutch issue: 3 new clutches already put in due to the shuddering/jerking issue. But total loss of power is simply dangerous.

- Fairfax, VA, USA

problem #315

Jul 132013


  • 15,000 miles
The car's transmission started slipping around 15K, on July 13th, 2013 I brought the car to the dealer. They tried a reprogram which made it worse and then replaced the clutch. I got my car back on August 1st, 2014 the car was out of my possession for 18 days. Then it started slipping again I brought it to the dealer and the car's clutch was replaced a second time at 36K miles I brought it in October 21st, 2013. When I picked it up, it shuttered like mad, they had placed the clutch wrong and I didn't make it out of the dealer's lot. So, they set it properly and I got it back on November 18th 2014 the car was out of my possession for 17 days. Yesterday (5/27/15), the clutch failed to engage and I had to be towed to the nearest Ford dealer. It appears there is something wrong with the tcm, I have yet to see how long it will be out of my possession for. Ford has denied my request for a buyback twice now once at 36K and then again today at approximately 45K. If the car fails to engage when I am making a left hand turn or merging into traffic, I am going to get in an accident due to this malfunction. That means this car is putting me, my passengers, and other drivers at risk. So far, Ford has only offered me options for buying a new Ford with little financial assistance and no way to guarantee a new car will not have the same issues.

- Wharton, NJ, USA

problem #314

Apr 042014

Focus 4-cyl

  • 19,459 miles
I purchased a Ford Focus VIN #: [xxx] on 2-23-2013. Maguire Ford S. main St. Po box 39 duncannon pa 17020 I first called the dealer about grinding sounds and hesitation when pulling out in low gear when the car had 18,000 miles. Their initial explanation was that the "new Ford ? transmission as acting like a manual and some shudder and noise will be normal. It was obvious to be the car was not ?normal" and at 19,459 miles, April 4, 2014, the dealer found faulty clutches and put in a new clutch assembly (bv6Z7B546D). It still did not feel right and I took it back April 12,2013. They said it is normal. I asked if they would extend the guarantee beyond the 60,000 miles as I envisioned this as a recurring problem. They did not. Needless to say I was extremely disappointed. In August, 2014, Ford extended the warranty for seven years or 100,000 miles.( probably because of so many complaints) I was pleased until the car started acting up again at 38,000 miles. I took it in on 5/27/15 and the dealer confirmed I need clutches replaced again. However, the parts are backlogged and it will take three to four months! I am concerned about the safety factor. The shudder and grinding, I can live with for a while. The hesitation when pulling out into heavy traffic is unacceptable. In addition, a 100,000 warranty with a problem occurring every 20,000 miles means someone will eventually be faced with a huge repair bill, not to mention the diminished value of the car for resale or trade in due to this manufactures defect. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dauphin, PA, USA

problem #313

Dec 092013


  • 4,846 miles
My car is barely three years old, and the first year it left me on foot, due to a power failure, when I got it towed to quiks in quincy, they explained something about a sensor and or power train, I have the results of what the work that was done on that day, now on 5/26/2015, again, my car starts to stall on me as I'm driving it, I took it in and now it turns out that its a gear shift problem, I have tried to change this car but it seems the company just want to fix it, since its in warranty, what can be done for a car that cost me 20,000 its not even three years old and has these problems, I no longer feel confortable I really would like another car with less headache, this is a new car, I don't understand it. Please help. My name is grace sanabria, 857-266-9987, Thank you.

- Boston, , MA, USA

problem #312

Feb 122014


  • 7,500 miles
Transmission hesitation and shuddering on acceleration to merge into traffic on I95, vehicle failed to continue to accelerate forcing me to pull of the road to prevent being hit by semi truck that was coming up behind me. This and similar incidents have happened several times since I purchased the car I have taken the vehicle in for service 3 times since then each time told it operates within specifications but they reset the control module and flash the software give it back and it operates fine for several weeks. It is now in for the 4th time and they finally are replacing parts but I feel this vehicle is unsafe and have seen where others are having similar issues yet no one has done nothing.

- Virginai Beach, VA, USA

problem #311

Jun 172013


  • 3,000 miles
This car stutters, stalls, jerks, loses acceleration in the 1st, 2nd and 3rd gears. It shakes, shimmies, and rattles horribly and is a hazard to turn in front of oncoming traffic, even when they are far away (it will bog down). Ford claims this is "normal" for the new dual clutch car. It is not normal for a new car to rattle, have sounds of metal against metal noises, shake, shimmy, stall and stutter on any car. This car is going to cause an accident one day and possibly even get someone killed our seriously injured. Ford needs to do the right thing and recall this car and fix it correctly (been in the repair shop 5 times for this already and still has the same problem). I didn't purchase a new car in 2013 to have these type of problems.

- Jacksonville, FL, USA

problem #310

Aug 252014


  • 18,491 miles
Automatic transaxle seals leak, eventually causing the car to hesitate badly during acceleration. Primarily happens from a stop, which has caused "close calls" on several occasions. Clutch and seals have been replaced 3 times in less than 8000 miles.

- Lewisville, TX, USA

Read the next 20 complaints »

Not what you are looking for?