Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.


really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
13,592 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus drivetrain problems

drivetrain problem

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2014 Ford Focus Owner Comments (Page 17 of 21)

« Read the previous 20 complaints

problem #83

Jul 072014

Focus 4-cyl

  • 100 miles


This vehicle hesitates upon acceleration, lowers rpms, jerks and jolts making a clicking noise and revs up the rpms once it accelerates(there is a noticeable delay) it has dangerous hesitation/ delay and is notifiable that the transmission is changing gears there is a lag as if it was a manual and the operator could not change gears appropriately, and grinding noise. The vehicle also tends to roll in a reverse motion as if in reverse upon inclination. Upon engaging the brakes there is a popping noise. The vehicle also sounds as though it has the key in and isn't turned over completely to start at times vehicle it turned off, in park, without key in the ignition, and remained this way for any period of time. There has also been a noticeable smell of burning rubber when occupying the vehicle. This vehicle was taken back to the dealership and I was advised that the transmission has to learn your driving habits and seal itself up I was given a paper on the transmission, and advised it should correct itself in 2000 miles. Well it hasn't, and this poses a dangerous and inanimate danger to my family as well as others on the road at the same time as I am in this vehicle. This is unacceptable manufacturing and fraud Ford Motor Company should be held liable for this vehicle as well as the others they maliciously and intentionally manufactured to only increase their personal welfare and greed without the compassion of human life, and integrity of their products. I have bought several Ford vehicles, and been loyal to a company that has a low moral and customer service standards.

- Advance, NC, USA

problem #82

Jul 072014


  • 100 miles
This vehicle hesitates upon acceleration, lowers rpms, jerks making a clicking noise and revs up the rpms once it accelerates it has hesitation and is notifiable that the transmission is changing gears there is a lag as if it was a manual and the operator could not change gears appropriately. The vehicle also tends to roll in a reverse motion as if in reverse upon inclination. Upon engaging the brakes there is a popping noise. The vehicle also sounds as though it has the key in and isn't turned over completely to start at times vehicle it turned off, in park, without key in the ignition, and remained this way for any period of time. This 2014 Ford Focus was manufactured 6-17-2014 in the Michigan assembly plant.

- Advance, NC, USA

problem #81

Nov 102014

Focus 4-cyl

  • 445 miles
In traffic my car moved too slow then too fast and it felt like I was losing control of it. It was jolting forward then backward. A light came on the dash saying faulty transmission service now. I had only 3 block to dealership to go and the car almost cut out the whole time. Then it would not go in reverse, dealership (norris Ford) reprogrammed the car. I drove the 1 mile home in smoothness, but noticed when I got home the clock was no longer working. In the morning I saw the date and clock both were wrong and they would not reset. So I called dealership and was told to bring it back. About 7 blocks from the dealership I had to stop for red light and when I touch lightly on the gas pedal the car jolted across the street! again I was losing control of the car. I told the service department and this time they changed the clutch. I am scared to drive my brand new Ford Focus for fear of it stopping in traffic now. I have only owned this car 3 months and it had 172 miles on it when I bought it that were suppose to have been test driving miles I only added 273 miles before the first incident. I fear for mine and others safety when I drive now. Yes I drove the car since the replaced clutch and right now after 20 miles of driving it seems ok but if the same kind of clutch was put back into the car I fear it will happen again. Total miles on my car now is only 486.

- Baltimore, MD, USA

problem #80

Oct 162013


  • 20 miles


The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 15 mph up an incline, there was an abnormal vibrating noise coming from the vehicle. The contact also stated that when accelerating from a stop, the vehicle jerked. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20.

- Havertown, CA, USA

problem #79

Jul 012014


  • 1,000 miles
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 8 mph, the vehicle shook intermittently while the contact was accelerating. The failure recurred multiple times. The vehicle was taken to a dealer for diagnosis. The technician stated that the transmission needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

- New Martinsville, WV, USA

problem #78

Oct 272014

Focus 4-cyl

  • 9,606 miles
I filed a complaint last month on 9/17/14 #10637121 about the transmission grinding, lurching forward and shifting poorly. I took it to the dealer and they "reset the transmission" and I was advised to drive the car nice and was handed a paper on the transmission on the Focus. On 10/26/14 (9606 miles), I had a major coolant leak and had to have my vehicle towed to the dealer for service the next day. While there I also asked them to look at the transmission again. I was argued with and handed a paper on the dual clutch manual transmission and what to listen for. I explained that what I was noticing (grinding, lurching and hitting the gas and the car not going) was not normal and was advised that they would "look" at the transmission but with them resetting it, there was probably nothing they can do. After a day and a half of misdiagnosis of what was wrong with my car, I was advised that my heating core was leaking and told that my transmission was fine (no leaks). I spoke to the service manager and insisted that there was an issue with the transmission. He agreed to test drive it and called awhile later and said that they had hooked it up to a machine to test the vibrations in the engine and that my Focus engine vibrations far exceeded the normal and they would be approved by Ford to replace the transmission. I just got my car back today and on the service order they 1) replaced the heating core and 2) replaced the clutch assembly. When they took apart the old clutch, they found shards of clutch in the bell-housing and metallic flakes. So for nothing being wrong, shards of clutch sound serious to me!! my car is only 7 months old (one road trip to North Carolina) and it has lost value and I worry about future clutch issues. The 2014 Ford Focus still only has a standard warranty on the transmission/clutch.

- Toledo, OH, USA

problem #77

Mar 252014


  • 2,272 miles


When I accelerate the car shakes because the transmission does not want to shift. I understand it is a duel clutch system but it shouldn't shake the whole care and hesitate to shift. I have taken the car back numerous times and they said they fixed the problem but a day later the problem comes back. Now there is a grinding noise I hear all the time when I'm driving. I also filed a lemon law and they said it does not meet the lemon law standards according to my state. I'm going to take it in again for the fourth time so they can "fix" the problem and if they don't then I'll file another lemon law!!!

- Montebello, CA, USA

problem #76

May 012014

Focus 4WD 4-cyl

  • 15,000 miles
The transmission on this vehicle is very poor. It lags, shudders violently, knocks, etc. It even sometimes jolts forward or hesitates. These issues occur in heavy traffic, on hills, and on turns. I feel very unsafe and worried about these issues while I'm driving this car.

- Berryville, VA, USA

problem #75

Jul 232014

Focus 4-cyl

  • 6,200 miles
Ford Focus titanium - at 6,200 miles when attempting to start out at low speeds, transmission shutters as if it is confused as to what gear it should be in. Dealer advised that there are no error codes and vehicle is working as designed. Vehicle now has 8,000 miles and transmission is beginning to hesitate and shutter when attempting to yield on to freeway. Contacted Ford corporate customer care- advised to take vehicle back to Ford dealer for additional evaluation..

- Pittsburgh, PA, USA

problem #74

Feb 012014


  • 200 miles
Vehicle is equipped with Ford's 'automatic/manual hybrid' transmission. Vehicle began stuttering about a month after purchasing. Purchased vehicle brand new in January with 44 miles on it. When accelerating from full stop, vehicle shudders as if there were issues with the air intake, fuel, or transmission. Took vehicle back to two separate Ford dealerships (including where vehicle was purchased) and was told that that's just how it runs. Previous car was a manual. Whomever is operating the clutch under the hood, needs a lesson in driving! feels like vehicle is going to stall every time.

- Goose Creek, SC, USA

problem #73

Jun 022014

Focus 4-cyl

  • 2,200 miles


The vehicle regularly shudders when accelerating from a dead stop and hesitates when accelerating from a low speed roll. Less frequently the transmission seems to lag and then lunge when the accelerator is applied while the vehicle is decelerating and the transmission is downshifting. The dealer representative indicated the problems are common for which there is no corrective action. The dealer explained that the vehicle has the most current transmission software update. When the complaint was brought to the attention of Ford, through a phone number provided by the dealer, the existence of a known problem was denied by Ford. During the complaint investigation the dealer representative denied stating that there is a known issue. The shuddering and hesitation characteristics present a safety issue when quick acceleration is required. The herky jerky nature of the shuddering and transmission shifting cause concern that, in the future, the parts in the transmission will wear and fail prematurely.

- Allentown, PA, USA

problem #72

Aug 022014

Focus 4-cyl

  • 50 miles
On August 2, 2014 purchased this vehicle new at ted britt Ford and fairfax Virginia on the way home felt the transmission slipping call dealer on August 4th 2014 was told the transmission was computer driven and needed to get used to the way I drove October 1st 2014 still having problems with transmission seems to be getting worse mileage 1,707 miles went to hagerstown Ford to have transmission check they informed me computer had the newest update for the transmission vehicle was driven by technician and service director service order says vehicle compares with similar vehicles ok at this time software is current and up-to-date no further action required at this time.

- Hagerstown, MD, USA

problem #71

Oct 212014

Focus 4-cyl

  • 4,434 miles
While driving the vehicle, the transmission light came on and it began to sputter. While on the highway to take it to the dealership, it accelerated then jerked and dropped down to 50 mph while my foot was still on the gas. At times, it slowed nearly to a stop then would lurch forward. Took it to the dealership where when the vehicle was turned off then back on, the warning light went away. Having to Transport your children daily makes it a concern especially upon reading reports about other owners of this 2014 Ford Focus are having the exact problem for which nothing is being done.

- Louisville, KY, USA

problem #70

Jun 012014

Focus 4-cyl

  • 4,000 miles
In June of 2014 not even a full 6 months after I bought my 2014 Ford Focus it started to have transmission problems. It feels like it's having a hard time accelerating and when it finally gets moving it jerks all over the place. I feel like I'm driving a manual and it's an automatic. I have brought my car back into the dealership where they tell me that they can't find the problem.

- Minot, ND, USA

problem #69

Aug 202014


  • miles
When I stop at a stop sign or light and then take off again my car shudders as I try to start driving. Then, when I try to accelerate it lags, and I have to put the peddle all the way to the floor before it will accelerate even the slightest bit. This occurs every single time I drive my car. Often when I attempt to drive off and I put my foot down on the gas pedal, the transmission slips midway through and after the initial take off the car stalls. This has almost caused me to get hit multiple times. This is not safe. Please do something about this because it is a serious hazard.

- Wake Forest, NC, USA

problem #68

Dec 232013

Focus 4-cyl

  • 10 miles
The shuddering clutch/transmission issue seems to come standard with these cars. I bought a 2013 titanium for my wife and I and we both immediately noticed the shuddering on take-offs. We were told by the dealer that the shuddering is caused by our method of driving, and were actually told to accelerate more from stops. We were told that this car is like having a manual transmission and has to be driven similar, huh, but I bought an automatic transmission and after driving for over 30 years I have to retrain on how to drive this car. We paid alot for this car and hope that Ford takes care this problem and stop telling these dealership to tell the customer that they are driving the car wrong. The car occasionally jolts forward when shifting at low gear. Wife and I are afraid of rear ending someone.

- Union, NJ, USA

problem #67

Sep 152014

Focus 4-cyl

  • 19,894 miles
When taking off from a stop the car would jump/shudder at take off. When turning left in addition to a shudder you would hear a clunking sound. When the roads are wet and you try to turn the car shudders and slides on the road. Going down the road in rush hour you would be shuddering all the way down the road.

- El Mirage, AZ, USA

problem #66

Jun 102014

Focus 4-cyl

  • 7,500 miles
Vehicle has a inherent problem with the automatic transmission. It seems to slip and cause the vehicle to jerk from a start. Dealer says it is normal and refuses to do anything about it. Vehicle was returned to service department a total of 3 times.this is a very dangerous situation and is unsafe.this vehicle needs to be recalled to have this addressed before someone gets killed.

- Lancaster, NY, USA

problem #65

Jul 312014


  • 990 miles
Gears started grinding between the 2nd and 3rd gear. When this happens, an error message pops up on screen and the car starts jumping. This happened in a new car with less than 1,000 miles. Taking to a dealership resulted in a cursory glance with no problems reported. But the incident happened twice after that. Difficult to reproduce, but is a persistent problem, as other owners of the same model have reported. A "fix" by Ford transfers the problem to a higher gear which increases the possibility of a crash at high speeds.

- Menlo Park, CA, USA

problem #64

Oct 022014

Focus 4-cyl

  • 7,309 miles
I picked up my repaired/replaced car yesterday at 2 pm. The service department replaced the clutch, seal and wiring assembly. I was told that the car would have to "re-learn" my driving habits and that would take about 2 weeks. I drove the car home and parked it. My husband came home from work and he started the car at 5:20pm. He placed the car in reverse and the car lunged forward with the car in reverse. He had to stomp on the brakes. He repeated this 3 times. I immediately called the service department and her response was "I will get the car towed back to the shop". so we decide to go back out and try it again. This time I had my video rolling. I have it documented that the car was in reverse ( the back-up lights are on camera) and the car is moving forward. Not only do I now have this issue my car is grinding and clanking and making all kinds of odd noises that weren't there before the repairs were done. I'm appalled that Ford is not doing something about all these issues. If a child or one of my pets would have been in front of the car they would have been ran over. This is totally unacceptable. Roadside assistance is coming to tow my car back to the service dept. And I once again will be stuck in a stinky rental car when I have a car with only 7000 miles on it and I can't drive it because it's not safe.

- Pleasant View, TN, USA

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