The contact owned a 2014 Ford Focus. After shifting the gear shifter into the reverse position, the vehicle erroneously accelerated forward and crashed into a brick building. No injuries were sustained and a police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The cause of the failure was not determined by a dealer or independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Hurlock, MD, USA

When accelerating to around 40 mph, on the freeway, the car started shaking and lost power, check engine light illuminated and the service engine now light also lit up. Took the car to local dealer and they figured cars electronic throttle body (etb) was defective and would cost $370+ to repair. After investigating thoroughly, I discovered this was a defect in more than 1.6 millon Ford vehicles and told the dealer, but the dealer along with Ford hq advised they would not assist in the payment of the part or repair what-so-ever.

- Los Lunas, NM, USA

I have had this 2014 Ford Focus since early 2015. I have had problems out of this car since I have had it, with the dealership not ever finding out what was wrong. It started with power train issues which they had issued a recall for and I had brought to them and the dealership still did not fix. The last two weeks the car has begun having steering issues. While I was driving it just locked up and I had to coast to a stop and restart it. It drove fine after it sat for a minute and I restarted it, then three days later would not turn again after I started the vehicle while parked in my driveway and was getting ready to drop my children off at school and then head to work myself. I once again had to turn the vehicle of and let it sit for a minute and had to restart it. It ran okay for another three days. This morning it once again while parked in my driveway will not turn and the steering assist light came on the car. This time it will not turn at all after I have restarted the car several times.

- Lexington, TN, USA

The contact owns a 2014 Ford Focus. While driving 40 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact shifted the gear into park, then into neutral, and powered off the engine. The vehicle was restarted but hesitated to accelerate. The contact powered off the engine a second time. The vehicle was restarted and was able to drive normally. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.

- Bradingtong, FL, USA

5 speed manual transmission, loss of power at 3K RPM in all gears. This occured on the highway at 60 mph, speed slowly decreased to 45 mph and I was able to exit the highway safely. No check engine lights or warnings. Called dealership and they suggested using a fuel injection cleaner.

- Mukilteo, WA, USA

Transmission chatters and shudders, and does not shift in correct RPM range (according to dealership test). PS6 clutch replacement necessary for second time on 2014 Ford Focus. First replacement after 55K miles. Second replacement after another 35K miles (total mileage on car 90K). Since clutch failure is common on 2014 Ford Focus, need Ford warranty extended to cover this expense. (Ford dealership price to replace the clutch is $1341 for 9 hours of labor plus $463 for clutch and $71 for the seal assembly oil.) clutch replacement is due to mechanical design; not due to normal wear and tear, not due to operator.

- Poway, CA, USA

The contact owns a 2014 Ford Focus. While the vehicle was at a complete stop, the contact depressed the accelerator pedal and the vehicle jerked, stalled, and the check engine warning indicator illuminated. The contact was able to restart the vehicle after several attempts. In addition, the contact experienced a failure with the gear shifter changing gears. The vehicle was taken to the dealer (monaco Ford, 767 new london turnpike, glastonbury, ct, 06033, ) where it was diagnosed that the E-vap chamber failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted and made aware of the failure. The failure mileage was approximately 20,000.

- Glastonbury, CT, USA

Ford Focus will lose power on the highway. Ford told me that's how the car is and that the clutch on the Focus and fiesta are faulty from the factory. The car is a 2014 with 62,000 miles.

- Coppell, TX, USA

While driving on the interstate at about 50 mph the vehicle started to accelerate on it's own and reached about 80 mph in a matter of seconds. The tachometer reached 8K RPM. The rps remained the same even with the foot off the gas pedal and with the brakes fully depressed. We drove the vehicle off the highway with the brakes fully depressed and it slowed to about 55 on the off ramp then accelerated back to 65 mph. The hand braked had to be used and the footbrake was depressed to stop at the red light. The engine continued running at max RPM so we turned off the vehicle. The car was turned back on then the car would not idle it would stall in the middle of the intersection and it did that several times to then accelerate again to full RPM. We were a block away from the Ford dealership so we took it in and the service personnel saw how it was accelerating and even told us to turn it off immediately for safety reasons.

- Santa Teresa, NM, USA

When I am at a complete stop and I attempt to accelerate, my Ford jerks rapidly. In order to drive the vehicle I have to press on the gas forcibly in order to accelerate to a normal speed limit. After several attempts to complain to the orginal dealership metro Ford on noland road of the issue I was told that it was a shudder transmission problem. The Ford dealership will not solve the issue and although they stated they reset the issue they try to convince me that it is normal when in fact it is not. This vehicle is an extreme hazard and unsafe to drive for me and my children. I am afraid it will stall at a busy intersection in the future.

- Raymore, MO, USA

One of the many incidents: While at a city street stop sign, I pressed the gas, the engine light came on, the vehicle did not move (the engine revved without moving) I let off the gas and reapplied pressure to the gas pedal. The vehicle slowly moved, the vehicle gave a hard jerk then the vehicle moved at a reasonable speed with the gas pedal pressed while driving on the city street. The vehicle has stuttered and shook while driving since I owned this brand new vehicle. I mentioned the stuttering, jerking and shaking to 3 Ford dealership service departments in the past. I was told "that's the way this type of vehicle drives", "that's how the tcm operates" and "the vehicle shifts like a manual car but operates as an automatic". my question each time was "so it's normal that my car shakes and stutters while I'm driving? this car jerks too much." I was told each time "yes." The incidents of stuttering and shaking have been visible from the vehicle's purchase. The hard jerks are occurring more frequently.

- Morgan Hill, CA, USA

The contact owns a 2014 Ford Focus. When the accelerator pedal was depressed at various speeds, the vehicle shuttered and shook violently without warning. The vehicle was taken to the dealer where the transmission control module was replaced, but the failure recurred. The vehicle had not been repaired. The manufacturer was notified of the failure. The failure mileage was 15,100.

- North Hollywood, CA, USA

Transmission: The vehicle has been stuttering and then unexpectedly jumping forward when pressing the accelerator since about 1,500 miles. It's been getting continuously worse since. The first incident that truly endangered my safety was when I was pulling out from a 3-way stop, it almost stalled in front of incoming traffic, then suddenly propelled forward into a gas station curb & blew out my tire. The second incident, which is why I'm filing this report, was with my 2 daughters in the car, leaving a stop light at a highway intersection. It was raining, and I was trying to get up to the 55mph speed limit but the car kept chugging and stuttering. Other vehicles were going around me as my speed slowly climbed, & at almost 50 mph the car suddenly accelerated and, despite tapping my brakes, continued to do so until it hit 65 mph. I was surrounded by other vehicles, and pressed the brake harder to avoid hitting the line of cars in front of me, to the left of me, or having to swerve into the ditch on my right at this high rate of speed, because tapping the brakes cautiously was having effect on the cars acceleration. When it stopped quickly accelerating, it continued to stutter, but seemed to level off at my chosen speed. Since then, its continued to stutter and chug and jump forward almost every time I accelerate, whether from a complete stop or to go faster than my current speed. It's terrifying.

- Battle Ground, WA, USA

Good afternoon, my family and I have a 2 year old 2014 Ford Focus that we bought brand new off the lot to avoid the problems associated with used cars. 2 weeks ago in the middle of the highway the vehicle began to shudder and lose power and then eventually turned off while in motion. We had the vehicle towed to the dealership and quickly began to try and figure out what is going on. A quick google search revealed we were not the only ones. Experiencing this issue. There appears to be a major issue with the Focus transmission. The dealership state they can find nothing wrong with the car and suggested we drive more aggressively to solve the problem. Immediately we contacted Ford Motor Company as this is clearly a bigger issue than just my car. Fmc states there is nothing they can do because they can't prove that anything happened and there are no codes. No codes=no problem. They have refused to investigate any further. Then next time my car stops could be in front of another car and can kill someone. Ford is refusing to do anything to rectify the issue and is putting my family and many other family's lives in danger. Please help me. Do a search online about the Focus and you will see that I am not the only one. Please. I am scared to drive my own car but I do not feel safe. It lurches forward, stops responding and shudders.

- Cleveland, TX, USA

While accelerating, vehicle frequently stalls and/or hesitates to continue acceleration creating a jerking affect until it can actually catch again or provide fuel to accelerate. This typically occurs when pressing on the pedal both when stopped/start or if in motion and accelerate to go onto the highway. This happens frequently while driving on a daily basis.

- Ontario, CA, USA

The contact owns a 2014 Ford Focus. While attempting to accelerate from a stop, the contact depressed the accelerator pedal and the rpms increased; however, the vehicle hesitated to move forward. The vehicle was diagnosed and repaired. The clutch was replaced and recalibrated, but the failure recurred. The vehicle was taken to the dealer and repaired four times for the exact same failure. The manufacturer was not made aware of the failures. The failure mileage was approximately 6,000.

- Elk Groove, IL, USA

The contact owned a 2014 Ford Focus. While driving 70 mph with the cruise control activated, the steering wheel vibrated when the cruise control was deactivated. The contact lost control of the vehicle and crashed into a guardrail. There were no warning indicators illuminated. The vehicle was towed and deemed a total loss at the salvage yard. The police was notified but the contact was unaware if a report was filed. The contact was taken to the hospital by ambulance for observation of chest pains. The air bags did not deploy. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was 55,000.

- Rusellville, AR, USA

Since since bought this car brand-new in 2014 there has been a grinding stuttering shaking and jerking of the transmission when in motion. This happens whether the car is on the highway or at a low rate of speed but mostly when driving forward from park. Ford attempted to upgrade the software to the transmission several times which has never worked. This is a known issue to Ford and they are claiming that it is a characteristic of the transmission and it is normal activity. The transmission shutters and jerks so much that the car will not shift and will not move forward appropriately and I have come close to getting rear-ended several times because the transmission cannot catch up with the acceleration. I am asking Ford for assistance in trading the car in since the value in the car depreciated so much because of all of the transmission issues and they are refusing to help me.

- Uncasville, CT, USA

My 2014 Ford Focus hesitate, then it takes off, when mergining into traffic it stalls, transmission seems to be slipping, I was almost hit twice from it stalling, transmission service light comes on, radio display not working

- Temple Hills, MD, USA

I have had my Focus in to be repaired four times for the clutch plate assembly shuddering/jumping/hesitating upon starting up from a stopped position.the last time it was in was March of 2016, and is now doing the same thing in June 2016. This was first noticed at 12000 miles, but not addressed until the milage was 15500. This disqualified it for the buy back with Ford through the BBB autoline. The clutch plate has been replaced twice and adjusted the sensor two other times. This is a safety concern in the event of pulling onto the interstate or in heavy traffic and does not give the acceleration needed. I have asked a couple of times for a buy back, but have been told no. Please help me and other consumers to have this issue addressed and fixed.

- Natchez, MS, USA