Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
90,148 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar electrical problems

electrical problem

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2004 Ford Freestar Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #4

Aug 052005


  • 250 miles


The contact owns a 2004 Ford Freestar. The contact started the ignition and placed the gear shifter into drive. The engine began to rev and the transmission immediately locked up. The contact had to make several attempts before the vehicle would operate. The vehicle was towed to an authorized dealer for diagnostic testing. The technician repaired the vehicle. In addition, the rear brake assembly failed, which was not covered under the warranty. The vehicle was taken to an independent mechanic for repairs. On a separate occasion, the vehicle was taken to an authorized dealer for identical failures. The vehicle also experienced electrical failures relating to the exterior lighting. The technician recommended that the transmission be rebuilt or replaced. The vehicle has not been repaired. The failure mileage was 250 and current mileage was 52,000.

- Fort Meade, MD, USA

problem #3

Jan 182008


  • 44,000 miles
We own a 2004 Freestar that has had the transmission replaced in Feb 2008 with less than 43,000 miles on it. In July 2008 we spend $450 on repairing part of the breaking system, and this week the van would not go into reverse and did not have any pull to it when it finally did after several attempts. Once I got out of the parking space, I got an estimate of a block and onto a busy highway, only to have the van stall on me, almost causing a wreck. The dealership and Ford paid for the transmission to be replaced, we paid for the caliper, drum, rotor, and break pad to be replaced on the front driver side brake. When having the van checked out this week, we were told yesterday that they did diagnostics on it, and the only thing that came back was a cam sensor and that there was probably moisture involved that would cause the stalling. Nothing was repaired, and this could happen again, esp during the winter months, when winter driving is already dangerous. There is also an issue with the track control. It works most of the time but not all of the time. The light comes on at least 2 time per month. The reason can't be found for it. Ford needs to be made to do recalls on these vans for the safety of the owners.

- Tell City, IN, USA

problem #2

Dec 152008


  • 100,000 miles
I can not believer the number of complaints on the internet about the Ford Freestar's malfunction! there are 430 messages on alone on the one subject, but yet nothing has been done about it. If we want the workers in the U.S. car industry to have jobs, then they should resolve the issues and make their customers happy!!

- Westerville, OH, USA

problem #1

Dec 262006

Freestar 6-cyl

  • Automatic transmission
  • 26,200 miles
Wife's van. Reported that in cold weather it would start hard. Recently while driving to work it bucked several times. Was able to get to work. Informed me of the problem where I went to check van. It wouldn't start after 5 attempts, then it started up but was a hard start. At the same time check engine light came on. Decided to tow it to dealer. Flat bed came but couldn't get to van. To assist in positioning van for flatbed; van started on first try but now when it was put into gear, it didn't move. Either forward or reverse. We pushed it into position. Took to dealer where now it went into gear to offload it from flat bed. Dealer stated when they depressed the brake, all dash lights lit up. Stated it was a dead short they had to trace the wiring. Received call 2 days later, dealer telling me they have to drop the transmission. Which they did, I saw it on a stand, stripped of all inner components. Was told since it's under warranty (26,000 miles), they are going to replace everything that looks remotely wrong. Been a week and still waiting for answers.

- Bluffton, SC, USA

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