Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.

3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,526 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar suspension problems

suspension problem

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2004 Ford Freestar Owner Comments

problem #2

Nov 142006

Freestar

  • 35,000 miles

A D V E R T I S E M E N T S

Very high pitched squealing noise coming from front wheels. Noise begins approximately 15 minutes after beginning driving. Noise is intermittent but very irritating to passers by and other drivers. Noise "lightens" or lessens when brakes are applied and when slightly turning the steering wheel. I believe it to be wheel bearings/hub bearings. Very similar description to complaints I have read and I believe it is related to the recall #04S24. My vehicle was produced at the Oakville assembly plant, but was produced before the dates listed in the current form of the recall. My vehicle only has 66,000 miles on it and is very well maintained. I request that this recall be expanded immediately and that remedy is offered swiftly.

- Marysville, OH, USA

problem #1

Jul 162009

Freestar

  • 36,052 miles
I own a 2004 Ford Freestar in Virginia. Last week I took it in for the annual state inspection to find that the control arm/ball joint assembly on the passenger side was pending failure. This is a potential life-threatening accident waiting to happen. My vehicle has only 36,000 miles. The Ford service consultant told me that it should have lasted about 80,000 miles on average. Although my vehicle is out of warranty I expected that since this part was most likely defective that Ford would have replaced it for free. Not only did they refuse to do so but offered to fix it of $660. The part can only be purchase as a unit, in other words, you cannot get just the ball joint, you have to buy the whole assembly which Ford sells for about $487.. I must get this done, not only for safety but in order to pass my state inspection. I believe that Ford is liable for the failure of this part and should take responsibility for it by replacing it at their expense. I believe the part must have been defective from the time it was installed at the factory.

- Charlottesville, VA, USA

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