This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car doors will not relatch in freezing temps. The car was stationary but was unsafe to drive after the car door was initially opened. If I drive to work and the temp drops it will be unsafe to drive. I see that this model was recalled for this reason but my VIN was not. Obviously should have been. The dealership applied a lubricant (at my expense) but that did not work.
Door latches freeze open in cold weather as described in NHTSA campaign id 06V383000. The doors have failed to latch when entering the car as well as in motion at 50mph. A search of the cars VIN shows no open recalls however the car has not been serviced for this issue but clearly falls under the recall. Recall noticed was never received for this issue. This is a one owner car purchase and registered in Ohio so it is unclear why it would not be covered by this recall. Ford has also stated that this car is not covered by the recall. This is extremely dangerous as the issue can occur when the car is in motion.
Anytime the weather drops below 40 degrees, which it most often does during the winter months in MA, my door locks freeze. It could be right when I start the car or while I'm driving, it's very sporadic. I can open the doors, but they will not close again, which is clearly very dangerous if you're driving and the door latches don't hold because of ice. It seems almost every other car that is my year, make and model have been recalled for the same problem, but for some reason mine has not! not sure what to do, it's my only transportation. Throw my kuds in & just hope for the best while we're out driving?
During safety inspection, front engine subframe rusted beyond repair where steering gear is attached. Dick masheter Ford in columbus Ohio provided diagnosis when performing other repairs. Replacement frame is unavailable from Ford directly; the only alternatives are getting a used subframe or having a new piece of steel welded in. Vehicle was stationary at the time of inspection.
My front driver side door does not shut in cold weather. The locks stick on, and the door bounces back open when I try to shut the door. I paid to have the door locks replaced, a few years ago. The issue still happened on almost every cold day. Around 15F to 32F. The Ford dealer who replacement the locks, got new locks covered under the lock warranty, but this issue still happens. It has been an ongoing problem for 4 years. I am forced to drive with a driver side door that does not close. I have to hold the door closed with my hand until the door locks decide to unstick and I can close the door. The Ford dealer cannot get this problem solved or fixed even after 4 years and many many many trips back to the dealer with this issue.
- South Easton, MA, USA
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The contact owns a 2005 Ford Freestyle. The contact took the vehicle in for a state safety inspection and the inspector noticed that the subframe was rusted. The inspector stated that the vehicle was unsafe to drive. The contact mentioned that two or three years before, rust was discovered during another state safety inspection. The vehicle was taken to an independent mechanic who performed welding work to the subframe. The vehicle was not taken to a dealer for diagnostic testing or repairs. Prime Ford saco (857 portland rd, saco, me 04072 (207) 282-0300) stated that there were no recalls for the rust failure. Since the vehicle was out of warranty, the dealer offered no further assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000. The VIN was unavailable. Updated 7/26/18
In cold weather the front driver side door will not close and latch. This was addressed in a recall (Ford recall no. 06S45) several years ago, but the problem still persists. I have taken this vehicle back to my local Ford dealer multiple times were an apparent "bandaid" fix is used because the door will not latch in cold weather. I believe the latch system is flawed. When it does latch I have no confidence it will remain latched while driving.
The contact owns a 2005 Ford Freestyle. The contact noticed corossion on the front subframe of the vehicle. The mechanic diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
The contact owns a 2005 Ford free style. The contact stated that while driving 40 mph, the driver side door opened independently and failed to close. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
While driving the rear passenger side door opened, almost expelling my child had he not had a seat belt on. The doors on this vehicle have been freezing up and either don't close or pop open while driving. I saw there was a recall that is not VIN pertinent but is on the Ford Freestyle for these freezing door latches. When I call Ford they tell me the VIN has no outstanding recalls...can you help me please
2005 Ford Freestyle sel fwd - 116K miles, very good condition, 2nd owner. On 11/1, I requested mechanic to do a full inspection on the car, no know issues, but just to check it over before winter. Upon inspection, mechanic found the engine cradle subframe to be rusted/rotted beyond repair, and said car was not safe to drive. Only this cradle showed significant rust, in fact the original exhaust system is still on the car (that is most shocking, the exhaust out lasted this subframe). As I stated the car is in fantastic shape, and runs great. We either had to fix or scrap the car as it was unsafe to drive. Estimates from dealers to replace were around $3000. We ended up using a local body shop we trust to replace the subframe with a used / rust free one for $1150. I retained the subframe and called Ford customer service also to issue a complaint. I realize the car is 10 years old with over 100K miles on it, but given its great condition (if you saw pictures you would understand) there is no acceptable reason for a subframe, that holds all the suspension and steering to be rusted/rotted to the point of being unsafe to drive.
The contact owns a 2005 Ford Freestyle. The contact stated that the wheel well on the vehicle was corroded and contained holes. As a result of the holes, fumes seeped into the vehicle and caused the contact to become ill. The holes also caused the seat belt to become wet when it rained and collect salt when it snowed. The vehicle was taken to a mechanic where the failure was confirmed. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 129,000.
I was sent the recall for door latches freezing and doors not closing securely and/or doors opening. I had the recall work done at Ford dealer. The following winter was mild and doors were not wet in below freezing days/nights etc the following years doors still continued to open and not latch shut when wet and below freezing. Following this discovery I called Ford customer service on 2 separate occasions and they said "we did the recall work and that's all we are doing" I told them it did not fix anything --they said its not their problem. This car is junk at every level but doors not closing is their problem - please make them re-recall this issue!!
The contact owns a 2005 Ford Freestyle. The contact stated that during colder temperatures or when it rains, the front driver's side door would not engage when closed. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 65,000....updated 03-12-14
My Freestyle surges and lunges forward and backwards. I hit a car while trying to back up and park because the car surged and accelerated into reverse. This is the second time that I have had this problem in 2 years and needed to replace the throttle body. I almost hit people in a parking lot because of the sudden surge and acceleration. This is extremely unsafe and unpredictable. Needs to be recalled! engine mount was also cracked and needed to be repaired as in many of the other cases in the class action lawsuit.
The contact owns a 2005 Ford Freestyle. The contact stated that after a heavy rain, a large amount of water would accumulate on the front and rear passenger's side floorboard. The contact noticed that excessive water seeped through the door panel. There was a recall associated with NHTSA campaign id number 06V383000 (latches/locks/linkages); however the contact's VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 85,000.
I filed a complaint on January 3rd, 2012 and never heard back from anyone regarding this. It is still happening and is still an issue. My original complaint number is 10442220. I own a 2005 Ford Freestyle. I was entering the vehicle when the front driver side door failed to close properly. The vehicle was not taken to the dealer. The manufacturer was contacted and they confirmed to the contact that the VIN did not qualify for repairs under NHTSA campaign id number: 06V383000(latches/locks/linkages:doors:latch). The vehicle was not repaired. The failure mileage was 65,000 and the current mileage was 81,000.
Car stalls daily three times while driving, dealer cleaned the throttle body still stalls, another dealer cleaned the maf and changed the spark plugs and change cvt transmission fluid, still stalling. Need a new throttle body it is a common defect with Ford and very dangerous some one will get killed because of it. My cvt transmission start to slip and needs replacement.
The contact owns a 2005 Ford Freestyle. The contact stated that the rear driver and passenger side door latches froze and the doors could not be completely closed. The vehicle was not taken to the dealer. The manufacturer was contacted but offered no assistance. The vehicle was not repaired. The failure mileage was 97,000.
A D V E R T I S E M E N T S
- Lexington, KY, USA