This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Throttle body again. Second time in having 06 Ford Freestyle that the throttle body needs to be replaced. Car will lunge forward with no warning and stall out. Almost rear-ended another car and on 5/1/10 when pulled out in intersection, it lunged forward and stalled, cars were coming from both directions. Near miss.
Engine will rev up without any pressure being applied to the gas pedal. Happens more frequently when vehicle has been in park and is put in gear. Happens in both reverse and forward and can cause you to jump out in traffic if not prepared to depress the brakes. Has been to the dealer a few times with no positive outcome. Ongoing intermittent problem. Last noticed yesterday.
Unexpected acceleration while brakes are applied. This happens both while in forward and reverse, and is a fairly rare occurrence, but there have been a few instances when this "surging" occurs while I've been stopped at busy streets. Definitely a major safety concern, as this is a family vehicle. Looking at Ford discussion boards, it appears to be fairly common in the Freestyle. We've also had loss of power while driving - the engine rpms go way up, power goes way down & the wrench light comes on (car goes into "limp" mode); turning the car off & then back on helped initially, but the issue has become more common & prevalent; car is currently in the shop to replace the throttle body; one of the surges caused my wife to side-swipe a concrete pole in a parking ramp as she was backing out of the parking space. Failure occurred at approximately 60K miles, but sudden accelerations have occurred over the past 5K miles (approximately).
The contact owns a 2006 Ford Freestyle. While idling at a stop light, the vehicle would intermittently lurch forward without warning. She would have to shift into neutral and apply pressure on the brake pedal to discontinue vehicle acceleration. She had the vehicle towed to a dealership, and a technician stated that the throttle body was the cause of the failure. She had the component replaced at another dealer, because the part was on backorder. A year later the failure resurfaced. The dealership told her that the idle air control motor was the cause and needed to be replaced. The part was on backorder, so they cleaned the component. She called the manufacturer and was advised that they would try to expedite the part to the dealer. The current mileage was 76,321. The failure mileage was approximately 47,000. Update 12/14/09 the consumer stated back in 2008 when she placed the vehicle in reverse, it accelerated backwards rapidly. In Oct 2009 the same incident happened. The dealer replaced the throttle body. Updated 12/16/09
- Kingwood, TX, USA
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The contact owns a 2006 Ford Freestyle. At low speeds he experiences unintended vehicle acceleration. The vehicle was taken to the dealer. The current and failure mileages were 69,500 the dealer identified the problem as the throttle body, but it has not been replaced. The new throttle body won't be available until late November.
My 2006 Ford Freestyle will accelerate at times when my foot is not on the gas pedal, even if my foot is on the brake pedal. It will also stall when the car is in motion, the engine will rev up and shut off. It also will not accelerate after stalling out when I push on the gas pedal. I had taken my car into the dealership on July 28, 2009 to have this looked at and repaired. I have been told that the throttle body needs to be replaced to fix my car, but that the part is on back order until December 2009. I have called each month to get an update and each time have been told something different, in August 2009 I was told that the part was being manufactured and should be in soon. At the beginning of September 2009 I was told that my car was at the top of the list and that it should be in by the end of September. When I called the dealership at the end of September, I was told the part would not be manufactured until the end of October with a delivery of late November, so the projected repair time for my car would be late November early December. I have been unable to safely drive my car for more than 2 months, it is my only means of transportation for my 3 children. So earlier this week we decided to contact Ford directly to get to the bottom of the repair issue. We are now being told possibly the middle of October the part will be at the dealer for repairs. And they have sent a mutual release for me to sign in order to have a loaner car to use until the repairs have been made. In this release it removes any and all liability for the repair from Ford, its dealerships and subsidiaries. In researching the repair issue with my car, I have found that there are several others waiting on the this same part and repair and was told at one time by the dealer that there were over 900 cars of the same model with the same issue and yet there has been no recall from Ford.
The contact owns a 2006 Ford Freestyle. While driving the engine warning light intermittently illuminated on the instrument control panel, and the engine stalled. He also had difficulty accelerating when applying pressure to the accelerator pedal. The vehicle was taken to the dealer, and a technician concluded that the throttle body needed to be replaced. The part was on back order and no repairs were made. The failure and current mileages were 130,000.
The contact owns a 2006 Ford Freestyle. The contact stated that when he shifted the vehicle out of reverse he experience unintended vehicle acceleration. The vehicle was taken to the dealer and a technician concluded that the throttle body failed. However because the parts are on back order, no repairs have been made. The manufacturer was notified, but no assistance was provided. The failure mileage was 42,000. The current mileage was 42,100.
My 2006 Ford Freestyle surges forward when stepping on the brake. This started in the beginning of July 2009. It does this every time I step on the brake. Almost causing me to hit cars in front of me.Ford claims the throttle body assembly for the 2006 Ford Freestyle is not being produced any longer. My car was replaced with a used part telling me it could only be guaranteed for 6 months. My car is only 3 years old and I feel Ford Motor Company should be responsible for this problem.
Car accelerate even though foot is on the brake. Then car stalls in traffic at light or when foot is on brake. Throttle body not working properly, repair cost approx $1,200 on 2006 Ford Freestyle. Ford claims item past warranty even though manual says 8yr 80,000.
The contact owns a 2006 Ford Freestyle. While backing out of the driveway, the vehicle accelerated when the brake pedal was depressed. There were no warning indicators illuminated on the instrument panel. The vehicle was taken to an authorized dealer for inspection and they stated that the failure was contributed to the egr valves and throttle body. The repair part was unavailable due to a massive back order. The VIN was unknown. The failure mileage was 52,000 and current mileage was 60,000. Updated 10/06/09. Power steering pump replaced for noise. Throttle body replaced for surging condition, also reprogramed PCM updated 10/08/09.
The contact owns a 2006 Ford Freestyle. While driving 5 mph, the vehicle continued to accelerate when the brake pedal was depressed. He had to apply excessive pressure to the braking system in order to stop the vehicle. The vehicle stalled. The contact did not notice any prior failures and there were no warning lights illuminated. The vehicle was taken to the dealer, but they could not determine the cause of the failure. One year later, the vehicle was taken to the dealer and they stated that the throttle bottle was failing. The contact was informed that the repairs could not be made because the necessary part was on back order. The dealer stated that they could repair the throttle body at the cost of $454. The vehicle was repaired the old throttle body, but the failure recurred three days later. The contact called the dealer and was informed that the throttle body would have to be replaced, but the part was still on back order. The manufacturer stated that the failure would be investigated and he would receive a call from the dealer in reference to a rental vehicle. The dealer was unable to provide a rental vehicle. The contact feels that this is a safety issue because someone could be seriously injured if the vehicle continues to accelerate without warning. The vehicle has not been repaired and the contact continues to drive. The failure mileage was 25,950 and current mileage was 50,280.
2006 Ford Freestyle loss of the ability to accelerate on highway during traffic. Have to pull over and restart to reset. Happens randomly every time I drive the car. Ford says it is a throttle body unit failure, but can do nothing since the part is back ordered for 6 months and has been for over a year. Two tsb's over the course of two years, but no recall on a part they cannot even keep in stock for over two years due to the constant failure. Now my wife and family are in danger every time they drive the car until the part is available which is always changing and never a firm date.
The contact owns a 2006 Ford Freestyle. While driving 40 mph, the vehicle suddenly began to lose power and decrease in speed. The vehicle would not gain speed when the accelerator pedal was depressed. The throttle control transmission light illuminated on the instrument panel. The vehicle was taken to a repair shop and the mechanic stated that this was a common failure. A diagnostic test was performed and the failure ceased when the vehicle was restarted. The vehicle was not repaired and the contact drove to her residence. The dealer stated that a diagnostic could not be performed unless the failure was present. They assumed that the failure was due to the throttle body of the engine. The failure recurred a month later while the vehicle was idling. The contact placed the vehicle into reverse and then back into drive. The vehicle accelerated and quickly stalled. The emission system light illuminated and the failure occurred three times in one day. The following day, the light remained illuminated, but there was no failure. They took the vehicle to the Ford dealer for diagnostic testing, which confirmed the throttle body failure. Through research, the contact verified that this was a common failure with her make and model vehicle. The manufacturer stated that they would not be responsible for the repairs. The vehicle is currently at the contact's residence waiting to be repaired. The failure mileage was 70,000 and current mileage was 71,000. Updated 09/14/09. Updated 09/14/09 updated 09/16/09.
2006 Ford Freestyle - pulling into parking space and braking, car surged forward narrowly stopping before hitting rock wall. Car had been surging occasionally when stopped at traffic light, putting car in reverse to back up. Problem has been ongoing for more than a year. Two trips to local dealer with complaint of problem. They could not duplicate problem, therefore kept no record of vehicle being brought in. Occurrence of surging had increased in the past few weeks, becoming more noticeable after transmission was replaced to the point of happening about 4 of 10 times you step on the brake to stop. On July 24, 2009 took vehicle back to dealer and they were able to duplicate surging. Told me that it was the throttle body -needs replacing- very common problem. Part on backorder until November, 2009. Told them that I felt that this was becoming a safety issue. Was given the number for Ford's customer relationship center. Called the customer relationship center that same day. Crc rep that I spoke with again told me that this was a common problem and that the part was on backorder until November. Ford is changing the vendor who supplies this part and that is part of the delay. I asked her who was responsible if in applying the brakes an accident happened, she said that she couldn't answer that question. I told her that I felt this was a safety issue with the vehicle and she told me that if I was concerned for my safety that I probably should not drive the vehicle. I asked about the length of time before a replacement could be obtained and was told that vehicles still in the 36,000 mile warranty will be replaced first, then those with the extended warranty (which I have) and finally those in which the warranty has expired. If Ford has had a large number of the throttle bodies to need replacing (as both the dealership and the crc rep stated), why has Ford not sent out a warning or done a recall of vehicles to check for this faulty part.
Since the car was new the engine would surge slightly when placed in reverse. Turning the steering wheel while stopped seemed to accentuate the condition. In the last week the surging has become dangerous. The engine revs excessively and makes it difficult to control the car when backing up. Several times I came close to hitting cars and objects behind me. The last time this happened it was all I could do to get the car stopped in time before hitting cars parked behind me. The service indicator (wrench) light then came on and the car entered limp-in mode. The engine was turned off and restarted. The car behaved normally at that point but was taken directly to the local Ford service department. They indicated a failed etb (electronic throttle body) and a total cost to repair of over $800. Part is not available locally. They say it will take several days to come in.
The contact owns a 2006 Ford Freestyle. Whenever the contact depresses the brake pedal to stop the vehicle, the vehicle accelerates. She took the vehicle to auto zone and they performed a diagnostic. There were no failure codes. The contact called the dealer, but will not bring the vehicle in for inspection due to the cost. The failure mileage was 61,171.
The contact owns a 2006 Ford Freestyle. The vehicle jerked forward when the contact attempted to place it into gear. Afterwards, the engine sputtered and shut off. The vehicle was towed to the dealer and they stated that the throttle body unit was the cause of the failure. Since the vehicle was out of warranty, the dealer only charged her $142 for the repair. The contact asked the dealer if the vehicle was safe to drive and was informed that it may not start. Most recently, she was informed that the throttle could stick and she may be unable to stop the vehicle. The contact was also informed that there was no dealer in the United States that had the part required for the repair. The current and failure mileages were 36,935. Updated 09/16/08 updated 09/18/08.
The contact owns a 2006 Ford Freestyle. While driving the vehicle at speeds ranging from 25 to 55 mph and attempting to apply the brakes it began shaking and vibrating. While steering the vehicle and turning, the tires rubbed the inner walls. The fuel gauge and speedometer failed on 2 occasions after adding the maximum amount of fuel to the vehicle. The failure mileage was 320. The dealer was unable to diagnose the vehicle on six occasions. The current mileage was 1,300.
A D V E R T I S E M E N T S
- Huffman, TX, USA