This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Freestyle. The contact stated whenever the vehicle would change gears, the engine would exhibit an unusual increase in rpms. When the contact would shift gears into drive or reverse, the vehicle would unexpectedly jump. When attempting to park, the vehicle would sporadically lunge forward, exhibiting high engine rpms. When the failures would occur, the air conditioner, if operating, would fail and the dashboard lights would illuminate. Once the engine rpms would return to normal, the air conditioner would independently activate. The vehicle was taken to the dealer several times and the dealer repeatedly informed the contact that they were unable to duplicate or locate a failure within the vehicle. The vehicle was not repaired. The VIN was not available. The failure mileage was 65,000 and the current mileage was 74,850.
Vehicle lurches forward or backwards relative to whether you are in drive or reverse. Vehicle continues to try to lurch with pressure on the brake. Lurching is more apparent when the air is on. The dealership says that it is the engine throttle body.
My Freestyle sel vehicle's (6/2006 prod. Date) wrench light came on which is supposed to be for transmission problems. Car hesitates on shifting, especially downhill. In the morning a slight lurch is experienced when pulling off before car is warmed sufficiently. Car has 40K miles and has a 100K warranty so the dealer assessed the problem at a throttle body and put in a part order. The part needed is a non-water cooled one which is impossible to find until is goes into manufacture in December. I understand the earlier model 500S and Freestyles use the water cooled version. The dealer made us pay for a rental and we had to complain to the service manager profusely before a loaner came in. Seems we have been lucky, I hope focuses don't have the same problem. I was told by the service advisor that it is not typical for these cars to shutdown but why risk it. Another dealer researched the problem and described the status in the parts system as the "code from '!@#$%". I have been communicating directly with the manufacturer. Maybe Ford should go bankrupt too.
A D V E R T I S E M E N T S
- Middle Haddam, CT, USA