This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owned a 2006 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, she noticed that the steering wheel was locked, making it difficult to control the vehicle. As a result of losing control of the vehicle, the contact's daughter was struck on the driver's side by another vehicle, after which the driver's side air bags failed to deploy. The passenger-side air bags did deploy. The vehicle was towed to a tow yard, where it remained. No warning lights were illuminated on the instrument panel. A police report was filed. The contact's daughter was taken to the Emergency Room and treated for injuries to her head, left shoulder, and left leg. The other driver was also transported to the Emergency Room and treated for undisclosed injuries. The manufacturer was notified and referred the contact to the NHTSA Hotline. The failure mileage was not available.
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair might be completed in the first quarter of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall received for this vehicle. Dealership not willing to repair.was told by service department head that the part would have to be ordered and they would give me a call once it came in. Been over 3 weeks and no one has called. Service department manager told me he was new and needed more time to see what's going on.
Takata recall. The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2006 Ford Fusion. The contact's husband was driving in poor weather conditions speed unknown, hit ice and the vehicle skidded into a streetlight pole on the passenger side door. The vehicle caromed across the road and hit the opposite curb and rolled onto the roof. The contact stated she was not aware of any warning lights being illuminated. The contact said that the driver-€™s side airbags did not deploy, and the passenger side airbags deployed but did not inflate. The police wrote out a traffic report and the driver were transported by ambulance to a hospital with injuries to his back, neck and head requiring emergency surgery. The passenger was being taken by the contact to a hospital today sustaining head pain and wrist pain. The vehicle was towed to an impound lot. The vehicle had not been diagnosed. The vehicle will not be repaired. The contact stated that she had received a recall letter for the air bags and that the vehicle had been taken to a local dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,4447.
- Raymore, MO, USA
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The contact owns a 2006 Ford Fusion. The contact stated that the brake pedal would depress to the floorboard without warning. The contact had the brake master cylinder replaced by an independent mechanic however, the failure persisted. The contact stated that the air bag warning light illuminated on the instrument panel. The contact received notifications for NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The contact then called Century Ford of Mt. Airy (302 Century Dr, Mt Airy, MD 21771) where she was informed that part could be ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
The airbags never worked the car keeps saying check charging system even though my battery is brand new and also my front right tire sounds like loose metal
The contact's mother owns a 2006 Ford Fusion. The contact stated that the passenger's side air bag warning light remained illuminated while occupied or unoccupied. The contact stated that the failure had began soon after the takata air bag was replaced in the vehicle. The contact initially had the vehicle taken to an independent mechanic where the mechanic determined that the air bag was defective and needed to be replaced. Due to the failure, the contact had the vehicle towed to simi valley Ford (2440 first St, simi valley, ca 93065) where it remained in their possession due to NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the parts remained unavailable. The contact also stated that he had experienced multiple brake failure due to the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.
The air bag symbol appears on dash while car in motion. The symbol goes off after car is turned off. After restart appears again in motion. I received a recall notice for air bags. Took it to louis Ford garage in beaver falls pa.on 4/11/2020. They only replaced passenger side. Said that was the only one recalled. The dash symbol is still coming on for drivers side. Very concerned. If the recalled bags are defective why aren't both bags being replaced?
I paid cash for my car before I realize that the company had over 4 recalls on the car. 1st recall I was in a rental for over a month because of the nakata airbag if deployed would have caused harm to my passenger by deploying glass-like particals. And now 2nd recall is the anti-lock break which claims it can be open causing you to have to breaker sooner possible causing a crash. I am currently not able to purchase a new car and with the Ford settlement haven't heard about the safety of us driving under these conditions.
The contact owned a 2006 Ford Fusion. While driving approximately 55 mph, the vehicle hydroplaned, left the roadway, and crashed into a tree. The contact stated that the air bags failed to deploy. A police report was filed. The contact sustained whiplash and soreness. Medical attention was not received. The vehicle was destroyed and towed to a junkyard. The vehicle was not diagnosed. Ballentine Ford (1305 SC-72, greenwood, SC 29649, (864) 223-6656) was informed of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 226,000.
I have already contacted NHTSA, reference # 11119887, I explained that the vehicle was sold to me on January 21, 2017 by al piemonte Ford dealership in Illinois. I had no knowledge that the vehicle already had an airbag recall on it and they sold it to me without disclosing this information. They later sent me my first recall notice in the mail 16S26 / NHTSA recall 16V-384 we were involved in a car accident and the airbags did not deploy. When I went to my local Ford dealer, where I was told to go, the Ford dealership informed us that the recall was only for the passenger side not for the driver side airbag. I showed them proof of our accident including pictures from the insurance showing the Ford dealer that neither of the airbags deployed during the accident. We provided proof and paperwork to the Ford dealer. They only replaced one airbag for free and forced us to pay $536.41 out of pocket. This is our only vehicle and we have a small child. They told us the fact that the driver side did not deploy during the car accident is not there problem and there is nothing that they could do; so we had no other choice, we we're forced to have both airbags replaced. I have an official complaint put in with Ford company, complaint # [xxx] I sent this complaint to their customer relationship center in Michigan. I also sent this complaint to the al piemonte Ford in melrose park, il where the vehicle was originally purchased. I also put in a complaint with the federal trade commission, office of defect investigation complaint #100426513 I have not heard back from anyone! no response back from Ford, no response back from the federal trade commission and no response back from NHTSA. Do you have an update or any status on my complaint? please advise. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 Ford Fusion. While driving 20 mph, the passenger frontal air bag deployed without warning or impact. Also, the air bag warning indicator illuminated. The contact sustained arm, leg, and eye injuries that required medical attention. The front passenger also sustained face, chest, leg, and eye injuries, but did not require medical attention. The vehicle was driven to the contact's residence and later taken to baytown Ford (located at 4110 I-10, baytown, tx 77521, (855) 760-2180). The vehicle was diagnosed, but the contact was not informed of the results. The manufacturer was not notified of the failure. The approximate failure mileage was 204,789.
'takata recall" - I had receiver a document back in March 2017 that there was a recall on the airbag in my vehicle and still haven't received any informing me of any update on the recall solutions.
Consumer writes in regard to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer stated she received a letter that parts are available for a recall and made an appointment for repairs.
The contact owns a 2006 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Penske Ford (8970 la mesa blvd, la mesa, ca 91942, (619) 464-7777) was contacted and confirmed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall my vehicle falls under the recall category and I have been calling for months trying to get it serviced and there has been no resolution. This is incredibly irresponsible.
Takata recall. The contact owns a 2006 Ford Fusion. The contact stated that the air bag indicator remained illuminated. Jim hudson Ford (1201 w main St, lexington, SC 29072, (803) 359-4114) was contacted, but the part was not available for NHTSA campaign number: 16V384000 (air bags). The vehicle was not repaired and was traded-in for a 2014 Ford Fusion. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Batesville, MS, USA