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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
60,071 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Ford Fusion steering problems

steering problem

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2007 Ford Fusion Owner Comments

problem #14

Mar 012016

Fusion

  • 150,000 miles

A D V E R T I S E M E N T S

My 2007 Ford Fusion makes a loud, hidious, noise when I turn my weels, even in the slightest. Hard to explain the noise but when it's colder outside it doesn't make it and when it gets hot outside, then it gets worse like something is expanding and contracting with the temperature outside. Anytime my tire's move that noise is made. Btw it is a AWD wheel drive keeps getting water in tail lights and blowing bulbs maybe part of takata recall as well.

- Salem, IN, USA

problem #13

Dec 082015

Fusion

  • 59,000 miles
Idler pulley bolts failed causing loss of power steering and alternator. Vehicle was stationary at the time. If this happened while driving on a highway, vehicle would be difficult to steer. This is the second time this part has failed in 6 months.

- Cherry Hill, NJ, USA

problem #12

Jun 202015

Fusion

  • 107,000 miles
I brought my Ford Fusion 2007 into tires plus to have A/C repaired. I had thought it was the A/C sensor in the dash, as they are notorious for failing in this make and model. I was right. Despite this, I was not listened to (I'm just a dumb female, right?), and the mechanics replaced the compressor, clutch, and condenser, only to find A/C did not work. In the process, they also moved the motor mounts and the power pump and drained the car of all power steering fluid. I was sent on my way. I was literally unable to leave their lot due to no power steering!! the car also vibrated significantly now at stop lights. I was concerned they damaged the motor mounts as well. The steering has grown significantly stiffer and difficult to turn. Firestone/tires plus agreed to repair the A/C sensor but only if I agreed to have it towed to a Ford dealership in oconomowoc. I was up against the wall, as I was concerned about the power steering issue and safety. It is incredibly scary to have power steering fail when you are driving at 60 mph! the Ford dealership treated me badly (no surprise) and told me "they could find nothing wrong with the power steering." I brought it to another Ford dealership, under the direction of Firestone, and now, I was told that yes, I am correct, the motor mounts needed replacing. They did a brief inspection of power steering as well as a flush, and told me there was "nothing wrong." When I went to pick up my car from the gordie boucher dealership in janesville, (I was treated poorly here as well), the motor mounts were replaced, fixing the vibration issue caused by Firestone/tires plus, but the power steering is even stiffer and just as difficult to turn. Please help. I am being given the run around from Firestone as well as Ford. No one wants to step up to the plate. I am concerned about our safety. I don't want my child injured.

- Milwaukee, WI, USA

problem #11

Jun 162015

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Ford Fusion. The contact stated that the vehicle stalled and was towed. It was diagnosed that the power steering failed. While driving 25 mph, the steering wheel became difficult to turn. The vehicle stalled and was coasted to the side of road. The contact discovered that the fuse was blown from the engine. The vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plugs and ignition coil plugs failed. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was 70,000. The VIN was not available.

- Columbus, GA, USA

problem #10

Jun 082014

Fusion

  • 90,000 miles
While driving the expressway my two front wheels turned right causing me to lose control of the vehicle.

- Miami, FL, USA

problem #9

Aug 102010

Fusion 4-cyl

  • Automatic transmission
  • 35,000 miles
The contact owns a 2007 Ford Fusion. The contact stated that while driving at 30 mph, there was an abnormal noise coming from the vehicle. In addition, the contact stated that the steering wheel seized and the brakes failed to respond without warning. The vehicle was taken to a dealer where it was diagnosed that the bolt fractured as a result the pulley needed to be replaced. The vehicle was repaired on two occasions but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 35,000. The consumer stated there was a noise coming front he engine. The dealer stated the replaced the idler tensions pulley. However, he continued to experience problems. The consumer went to another dealer, who informed him, the problem would happen again, because the bolts that held the pulley in place, were too small in diameter and would break at some point. As the consumer was backing out of the driveway, he heard a noise then lost power steering and brakes. Updated 11/10/13

- Pasadena, TX, USA

problem #8

Jun 082013

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

The idler pulley bolt broke off and pulled the belt off (the belt did not break) making me lose power steering, and of course the battery would not hold a charge. This happened June 8, 2013, June 23, 2013 and again on September 11, 2013. Ford is telling me that there is no problem but the dealer that fixed my car the 1st two times now has it again and has a call into Ford to see what the problem could be that it has happened to me 3 times in the past 2 1/2 months. All 3 times I was driving when it happened. The second 2 times it happened I heard a pop almost like I ran something over and immediately lost power steering. It almost has me afraid to put my kids in my car. Unfortunately I only have one car and can't afford a new one.

- Elizabeth, PA, USA

problem #7

Aug 072013

Fusion 6-cyl

  • 81,000 miles
My son was traveling down road and car completely shut down. Computer and coils shorted out. Thank goodness he was able to move into turning lane. This would have been dangerous if he had been on the interstate. Need part number 7U7Z12A650dla. Car is currently at dealership in waiting on part. It has been there over 2 weeks. We have been told 1000 Fusion are waiting on this part. Ford case number - cas[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Talking Rock , GA, USA

problem #6

Dec 172010

Fusion

  • 92,000 miles
I parked my 2007 Ford Fusion at my house and I was unable to remove my key from the ignition. My steering wheel would not lock. I made sure that my car was in park, and still my key would not come put of the ignition. My boyfriend disconnected the battery, and tried to turn the key backwards and this was the only way the key could come out. We replaced the ignition switch, and the ignition switch sensor and it still not working. I would like for this to be reported and I would like to know how to fix the problem.

- Cloverdale , CA, USA

problem #5

Nov 292007

Fusion

  • miles
The contact owns a 2007 Ford Fusion. While driving at any speed, the contact stated that the vehicle would shake violently in the opposite direction in which she would turn the steering wheel. The dealer was unable to duplicate the failure. The manufacturer was notified and offered no assistance. The vehicle was not repaired. The current mileage was approximately 28,300. The failure mileage was unavailable.

- Concord, OH, USA

problem #4

Jan 092009

Fusion 4-cyl

  • Manual transmission
  • 15,000 miles

A D V E R T I S E M E N T S

2007 Ford Fusion 4 cylinder, manual transmission. Extremely difficult to control in winter weather. I have driven other manual transmissions on snow and ice with no problems. This car is terrible. I lost control once traveling about 20 mph and did $2000 front end damage. Suddenly, the front went slightly left and the rear went to the right as I spun around, hit a mailbox post and barely missed a telephone pole. Otherwise I like the car except for the noisy 4 cylinder engine (over 60 mph).

- Lima, OH, USA

problem #3

Feb 152007

Fusion

  • miles
The steering wheel of the Ford Fusion SE puts excessive pressure on the carpel tunnels of the hands, when it is held naturally, which leads to numbness and tingling in the fingers. The steering wheel is hard and shaped more like a wagon wheel than a steering wheel. I have tried steering wheel covers, but they only help a little. The shape of the wheel is still a problem even with a padded steering wheel cover.

- Cedar Rapids, IA, USA

problem #2

May 122010

Fusion

  • 97,000 miles
On approximately May 12, 2010 as I parked my 2007 Ford Fusion in parking lot of convenient store I was unable to remove my key from the ignition. I noticed my steering wheel would not lock. I returned home and my husband made sure the vehicle was in park and still the key would not turn all the way back so that the wheel could lock and key could be removed. He disconnected my battery post and then tried to turn the key backwards and this is the only way the key would turn back enough to lock the wheel and be removed. I called a local Ford dealer and was told they did not have any reports of the Fusion but did have reports about another model. I would like to have this reported because this can be costly. I am now convinced.

- Breaux Bridge, LA, USA

problem #1

Aug 012008

Fusion

  • 45,000 miles
2007 Ford Fusion - cracks in front subframe effecting steering yesterday I was informed by a Ford dealer, don reid Ford in maitland Florida, that the likely explanation for the "notchy" feel in my steering wheel on my 2007 Ford Fusion is probably due to cracks at weld seams in the front subframe of the vehicle. I was told by another Ford service tech that the issue could also be a bad steering column intermediate shaft as a result of this condition. This vehicle is 1 1/2 years old and so far the dealer is thinking it is not covered under warranty. I was told by this Ford tech that the weld cracking problem is a "known issue" at Ford and he agrees 100% that it is a safety issue. I can feel looseness / clunking in my steering when going over bumps and turning. This is not an alignment issue since, on the Ford Fusion, the front alignment is not adjustable. I am very concerned as to the safety of the vehicle and am being told it may cost over $1,000 to repair this obvious manufacturer defect. I first noticed this issue a few weeks ago on Friday, August 1st while making a 3 point turn in a tight parking lot. The condition is progressively getting worse. Please help.

- Apopka, FL, USA

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