This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that there was a crack on the dashboard over the air bag, which exposed the air bag. The vehicle was taken to the dealer (mastel Ford, olean, NY, 716-372-7272) who stated that nothing could be done. The manufacturer was not made aware of the failure. Additionally, the contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact also received a takata settlement notice and was referred to 833-619-7579. The failure mileage was approximately 57,000. VIN tool confirms parts not available. Consumer stated it is a separation of the airbag compartment cover from the dash. Airbag light is on in cold weather until car warms up. It started the winter of 2012-2013. By 2015 you can put hand in the hole. It keeps getting worse. Updated 8/21/18
The contact owns a 2008 Ford Fusion. The contact stated that the air bag warning indicator illuminated at least four times per week for the past six months. The contact also mentioned that the dashboard became unglued near the air bag area. The contact was informed that the failure had nothing to do with the air bag warning indicator. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
Dashboard has pulled up around passenger airbag. I am just getting around to reporting this, but I see many other complaints on this issue that should be something Ford recalls and fix due to a safety hazard. Bulged around airbag as well.
Right side dashboard lifted up where the airbag is located. I took it to Ford paso robles, ca they didn't have a solution to repair other then take it to an upholstery company maybe they could glue it down. Doesn't seem very safe - the airbag could get caught on it.
The dashboard had begun to slightly bulge and has now peeled away from the passenger side air bag. After researching online, this appears to be a very widespread issue, of which Ford has no remedy in place for except replacing the entire dash. For a car with relatively low miles over the course of ownership, this seems like an issue that should be corrected. I have no way of knowing how it may affect deployment of the air bag, and I'm not sure I want to find out.
- Matthews, NC, USA
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In the summer of 2013 I noticed that the passenger dash was coming undone (separating from the dash and sticking up) in front of the airbag of my 2008 Ford Fusion. The dash is now curled up so much that I fear that it may interfere with the deployment of the passenger airbag. At the time of this complaint, there are no known statements regarding the foam vinyl separating from the dash. I would like to know if any research has been conducted to ensure that this does not affect the deployment of the passenger airbag.
The vehicle has bulging dash board at the passenger side /airbag case and the airbag signal is always on. I noticed it around 3 months ago. I brought the vehicle at dana motors in staten island, was told no a recall on airbag and they do not fix bulging dash board..please help.
The contact owns a 2008 Ford Fusion. The contact stated that the dashboard was separating from the front passenger side to the passenger side. The windshield liner separated and cracked, which also exposed foam. The contact also stated that the dashboard separated at the instrument panel lighting system control area, causing the light cover panel to fracture and expose the wires. The manufacturer was made aware of the failure. The VIN was not available. The dashboard was not replaced. The approximate failure mileage was 75,000.
The contact owns a 2008 Ford Fusion. The contact stated that the passenger side dashboard was cracked and exposing the airbag. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.
A few years back I got into my 2008 Ford Fusion and I remember it being a very hot summer day. I looked over at my passenger side air bag/dash board area and part of the dash where the seam is, was sticking out. I was able to push it back in right away but now I can't. the dash above where the air bag is just always sticks out now. I figured since it was so hot that day that's why it happened. I still have never been able to get it fixed and it doesn't seem safe to me. I've looked on numerous websites and have read that many other people with the same car and year have had this issue.
The passenger side air bag, the dash that covers it is opening up. For a car this car that is from 2008 should not be happening. For the dash to becoming up like that to where you can see the air bag is really bad. What happens if the air bag goes off and gets suck on the tip of the open dash someone could get really hurt or even die. I did take it to the Ford company and they said that I would have to pay close to 1,000 dollars to get it fix and that it would not count as a recall. I have not got it fix and I am hoping that it does not get worse as time goes on.
Glue holding vinyl around passenger airbag is bad. You can see the foam padding underneath. Dealer and local body shop will not fix. Will not purchase another vehicle that does not have one piece vinyl on dashboard.
The contact owns a 2008 Ford Fusion. The contact stated that the passenger's side dashboard was separating which could possibly expose the air bag. The vehicle was taken to a dealer where it was diagnosed that the entire dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
The dashboard right by the passenger airbag is warping. The Ford dealer wants $1000 to replace it on a car that is 6 years old when it should not be warping already. I believe this is a safety concern to airbag potentially not deploying correctly.
I cannot exit the vehicle driver's side using the inside door handle. I have to roll the window down and then open the door with the outside handle. This problem has occurred on its own. There was no accident or anything like that. It just stopped working one day. I have been on line and other Fusion owners are experiencing the same problem and have contacted Ford as I have and Ford won't do anything about it. I feel that this is a serious problem in that, if I were in an accident, and the battery cable got cut so there was no power to the vehicle, I would have to climb over the center counsel to exit the vehicle through the passenger door if it didn't become inoperable in the accident. I would assume that this problem could also occur with the passenger door as well so I'm not feeling all that safe at the moment. I'm going to spend the money to get it repaired, but in today's economy, some people couldn't afford that.
The contact owns a 2008 Ford Fusion. The contact stated that the passenger's side dashboard material was bulging where the air bag was located. The failure was not diagnosed by a dealer or an independent mechanic and the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
I have a 2008 Ford Fusion with the passenger side air bag dash failing to adhere to the dash panel, the foam on the airbag is visible, my Ford dealer has told me that they won't deal with it due to safety and regulations- now what"! wait for it to explode and kill someone????"!!!!!!
Dash board is curling up around the passenger side air bag.the front window defrost vent is coming out of the dash board. We have had the door handles break in half replaced.this is a safety issue the dash could come apart at any time or the passenger air bag could go off? w/ the front window vent out of the cut out in the dash this part on the driver side up could pop up and cause the window to break.
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- Olean, NY, USA