10.0

really awful
Crashes / Fires:
27 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
103,015 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Ford Fusion brakes problems

brakes problem

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2008 Ford Fusion Owner Comments (Page 4 of 24)

« Read the previous 20 complaints

problem #412

Jan 012020

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

We still have not received any information from the Ford Motor Company to replace the hydraulic control unit on my Ford Fusion.

- Battle Creek Mich, MI, USA

problem #411

Dec 182019

Fusion 6-cyl

  • 120,000 miles
2008 Ford Fusion brake pedal goes to the floor randomly when attempting to stop. Open recall for over 6 months now; parts were to be available end of first quarter. Vehicle is unsafe to operate in its current condition.

- Boyertown, PA, USA

problem #410

Jun 122020

Fusion 4-cyl

  • 130,000 miles
Recall notice has been sent to me in January of 2020. This hydraulic control unit needs to be fixed. My ABS light and break light comes on driving at high speeds, low speeds, backing up. Anytime I drive the vehicle and I feel it dangerous. I fear that it may not be brought to a controlled stop one day.

- Midland, MI, USA

problem #409

Mar 152018

Fusion

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealership deml Ford Lincoln Inc. (2100 us hwy 14 w, waseca, mn 56093; (507) 835-3425) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions the brake pedal was depressed and went to the floorboard. The approximate failure mileage 150,000. VIN tool confirms parts not available.

- Waseca, MN, USA

problem #408

Apr 222020

Fusion 6-cyl

  • 115,000 miles
My wife rear ended someone. She was unable to stop. Luckily nobody was seriously injured. We have been complaining about the brakes to Ford for two years. About 6 months ago Ford finally acknowledged the issue which is below. The mechanic at Ford in petaluma, ca said our car was unsafe to drive but they are stillllllllllll waiting on parts. It was promised 1st qtr of 2020 but that has passed. I am confident the accident would not have taken place if the brakes worked as they should. "safety risk this may result in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop.

- Sonoma, CA, USA

problem #407

Oct 012019

Fusion

  • 89,000 miles
The contact owns a 2008 Ford Fusion. The contact stated the while her daughter was driving at various speeds, the brake pedal depressed to the floorboard however, the vehicle was slow to respond which extended the stopping distance. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to malloy Ford charlottesville (2070 seminole trail, charlottesville, va 22901, (434) 977-7960) where it was confirmed that the part was not available. The vehicle was taken to madison Ford (2895 S. seminole trail, madison, va 22727, (540) 948-6806) where the vehicle was diagnosed with a defective ABS control module and ABS unit, which needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who performed a brake flush, replaced brake pads and rotors. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 89,000. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Charlottesville, VA, USA

problem #406

Jan 262020

Fusion

  • 0 miles

A D V E R T I S E M E N T S

I recieved a letter in the mail that the car was being recalled. What I have noticed when I steped on the brake, it would make a rumbling noie, or viberation. Thats about it. I did stop at one of the Ford dealers to have it checked but they were so busy, I needed to get home. Vechile was in motion, city streets & highways & I was braking the car to slow down or stop. That is it.. I can't give you a date, because I didn't know there was anything wrong with the car till I recieved the recall probably sometime in 2019!

- Castleton On Hudson, NY, USA

problem #405

Oct 302019

Fusion

  • 176,800 miles
On October 30th 2019 my break was sinking down and was not able to stop in time so I hit stop sign. Since this incident, October 31 2019, the ABS module was replaced. The problem continued, I had both calipers replaced, both rear struts replaced. The problem still exists and the brakes have been locking up when the anti-lock brake is engaged. I have taken to two repair shops and they have not found any codes or reasons. Why would this be happening, is it related to the ABS hydraulic control units recall?

- Troy, MI, USA

problem #404

Feb 182020

Fusion

  • 185,000 miles
The brakes on my 2008 Ford Fusion once again nearly failed after activation of the ABS and going down the interstate at 70 mph. This is the problem reported with recall/NHTSA campaign number 19V904. I know this is the case since this is the third time this has occurred on my car. I have paid for the last two replacements with one being a full replacement at a Ford dealer of around ~$600 and another that was able to be remedied by bleeding the brake lines until the hydraulic valve reset. I find it hard to believe that the NHTSA only has 15 complaints of this, but I guess that is the case when you have an obscure reporting procedure. I am able to find hundreds of complaints with a simple search. I am glad this has finally been recalled, but now we have to wait for Ford to drag their feet on saying parts are available. It is a shame that the NHTSA makes you enter all of your personal information in order to file a complaint. Perhaps you all should look into anonymous reporting.

- Flower Mound, TX, USA

problem #403

Jan 012020

Fusion

  • 98,000 miles
ABS brakes system... I've been notified of recall, an ive set an appt. And went there in which the person I spoken with told me there's an recall but they couldn't help fix the safety problem and im not trying to be hurt nor hurt one one else via traffic accident due to Ford dealers don't want to help resolve the recalled parts.

- Denver, CO, USA

problem #402

Feb 132020

Fusion

  • 109,348 miles

A D V E R T I S E M E N T S

The contact called on behalf of his mother who owns a 2008 Ford Fusion. The contact stated that while the vehicle was being driven at 30 mph, the brake pedal was depressed and went to the floorboard. There was also an engine oil odor in the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle was subjected to NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the parts for the recall repair was not available. Bell Ford located at 1200 NJ-27, colonia, NJ 07067 and malouf Ford - Lincoln, Inc. 2210 us-1, North brunswick township, NJ 08902, were both contacted and it was confirmed that the parts were not yet available. The manufacturer was not informed of the failure. The failure mileage was 109,348. VIN tool confirms parts not available.

- Edison, NJ, USA

problem #401

Feb 052019

Fusion

  • 150,000 miles
Brake pedal gets "soft" and requires significantly more travel to activate brakes. Especially in an emergency situation. At least 2 accidents have occurred because of this. Furthermore we have taken the car to a dealer and an independent repair facility but they could not fix the issue

- Walkersville, MD, USA

problem #400

Feb 072020

Fusion

  • miles
I have filed one report already about the brakes. Wanted to inform you that the brakes are currently out as described in the recall letter. We have zero brakes and had to use the emergency brake to be able to slow down. Took to the dealership, they havent looked at it bc there is no replacement part which leaves us in limbo. We found the brakes we not working while driving and trying to slow down. Pedal went to the floor did not slow the car down without using the E-brake. There was no warning.

- Bedford, VA, USA

problem #399

Dec 272019

Fusion

  • 192,000 miles
On December 27th 2019. My daughter slide into the back of another car and she complained the breaks were taking to long to come to a complete stop. The car was totaled and on January 23rd, 2020 we received safety recall notice 19S54/NHTSA recall 19V-904. Had we received this notice before 12/27/19 we believe repairs would have prevented the accident and the car would not have been sold for parts.

- Lutz, FL, USA

problem #398

Jan 102020

Fusion

  • miles
The brake pedal has to be pressed all the way to the floor to stop. This happens on and off without warning. It has happened several times. We received a recall notice. No part available to replace it. Called dealership and they advised us to call Ford customer care to see if since we are experiencing the described recall issue they may put us in a rental. Called and spoke to a rep several days in a row. Asked for a supervisor to call us back and they say they will but dont. Recall says it raises risk of accident. Since the part in the recall sticks without notice we are concerned putting our family in it. However it is our vehicle of transportation. We are experiencing the described issue that is stated in the recall. The brakes work fine one day and the next they dont. We dont know until the pedal goes to the floor. Thats alarming. This happens at any time and any where without warning.

- Bedford, VA, USA

problem #397

Feb 062020

Fusion

  • 100,000 miles
Received recall on ABS system, valve sticking open. A couple of days later the car was in an accident, brakes locked up and abc did not seem to function. Now brakes have a lot of travel and unsure if car is safe to drive. Ford said they will not have the parts until end of first quarter. * (recall related incident)

- Jeffersonville, IN, USA

problem #396

Feb 012019

Fusion

  • 151,000 miles
The contact owns a 2008 Ford Fusion. The contact stated that while operating the vehicle, the brake pedal would extend to the floor causing the braking distance to be extended. The vehicle was taken to the local dealer apple Ford (8800 stanford blvd, columbia) who diagnosed that ABS valve in the brake control unit was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was not included in the NHTSA campaign number 19V904000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 151,000.

- Millsville, MD, USA

problem #395

Aug 192019

Fusion

  • 130,000 miles
Brakes wouldn't work causing 2000 in bodily damage to another vehicle, as well as damage to my 2008 Ford Fusion. The Ford Fusion was traveling at a rate of less than 5 miles an hour and the vehicle that was hit was stopped at a red light. I paid out of pocket. In the seven to eight years I have owned this vehicle I've had two recalls. The first was the airbag. That took Ford years to replace after the initial letter went out 2015. Just this past summer of 2019, they finally replaced it. The brakes have always been spongy, also the acceleration has stuck twice, with the pedal going all the way to the floor, I was able to get it to pop out but it was very scary. I would not recommend a Ford to anyone.

- Wayne, NJ, USA

problem #394

Jan 192020

Fusion

  • 98,000 miles
I received a recall notice from Ford (#19S54 / NHTSA #19V-904) regarding the hydraulic control unit / anti-lock braking system. After an anti-lock brake incident, the brake pedal requires additional distance to start braking and it takes longer to stop. This has already happened twice in the past, and I am currently experiencing the issue after the ABS activated while trying to stop on ice. Previously I took my car to a mechanic who was able to temporarily restore full brake function, but this time that temporary fix didn't work. I live in Wisconsin (winter time) and it is unsafe to drive this car with the limited brake function, especially if I need to stop quickly to avoid an accident. I've been trying to work with Ford via their customer care line call center outside of the U.S., but they have been unhelpful as the recall is in the "advance notice period". the representative said I needed to have a Ford dealer diagnose the issue to ensure it was related to the recall. I did this and the dealer confirmed that it matched the recall. They contacted Ford corporate to determine the next action, and Ford stated that the fix and parts for it are unavailable until late 1st quarter 2020. Ford suggested that the dealer complete an advanced diagnosis process to determine the issue, at a cost of $300 to me. I am unwilling to do this, as there is no step towards fixing this after spending the $300, and Ford may not reimburse this cost. The dealer cannot help, unless I choose to spend my own money and hope that Ford will reimburse me for the costs. Ford call center managers have been unwilling to help as well. I have now been without a car for 2 weeks, and it appears I may be until March. This is unacceptable, and Ford's unwillingness to act on this safety issue is appalling. Is there anything that can be done to help get my car safely back on the road sooner?

- Fort Atkinson, WI, USA

problem #393

Jan 012011

Fusion

  • 41,000 miles
The contact owns a 2008 Ford Fusion. The contact stated that while driving at 30 mph, the brake pedal was depressed but failed to stop the vehicle. The contact stated that the parking brake was activated along with the brake pedal and was able to stop the vehicle. The contact stated that there were no warning lights illuminated. The vehicle was taken to (big valley Ford Lincoln located at 3282 auto center cir, stockton, ca 95212) to be diagnosed. The technician was unable to duplicate the failure. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part for the recall repair was not available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 41,000.

- Stockton, CA, USA

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