This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The dealer had been contacted but had not returned the phone calls. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and would like to be removed from the recall distribution list as the vehicle had been totaled. The local dealer was not contacted. The manufacturer was contacted.
The contact owns a 2008 Ford Fusion. The contact stated that while the car was parked outside in the sun, the passenger-€™s side dashboard nearby the air bag became deformed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 87,150.
The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed but went all the way to the floorboard and the vehicle hesitated to respond, causing a stopping distance delay. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the dealer inspected the vehicle and informed the contact that the vehicle passed the valve condition test. The Hydraulic Control Unit (HCU) was not replaced. The contact stated that the failure persisted while driving. Additionally, the contact stated that after the dealer completed the recall repair under NHTSA Campaign Number: 17V024000 (Air Bags) the front passenger's side air bag material was protruding from the enclosure. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 65,000.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that whenever the brake pedal was depressed the brake pedal traveled to the floor. The failure mileage was 170,073. VIN tool confirms parts not available.
- Memphis, TN, USA
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The contact owns a 2008 Ford Fusion. The contact stated that after the dealer performed the passenger-€™s side airbag recall repair, the passenger-€™s side dashboard and airbag compartment was separating. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 161,000.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) and 21V158000 (air bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to family Ford (170 york rd, carlisle, pa 17013, (717) 249-2215) where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
After driving in rain, to work, where the anti-lock brakes were activated, the brake pedal went to the floor, on my way home, as I was turning into my neighborhood. I believe this is a recall issue #19S54. Ford wants to charge me $95-$115 for diognostics, and will not provide a loaner vehicle while they order parts (2 to 3 days). I do not feel safe driving the vehicle, and will need to have it towed to the dealership.this recall has been un effect since 2019, yet they have no remedy as of now. There is also a second recall for airbags. (I already had the first airbag recall fixed.) they want me to drive a vehicke with faulty breaks and an airbag that may explode, and kill me upon impact. My case number is cas31223959, but they offer no solution to this problem, which they caused in the first place.
Reference NHTSA recall number 19V904 - this recall was issued in December 2019: "on your vehicle, a valve in the hydraulic control unit of the anti-lock braking system may be stuck open....this may result in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop...Ford is working closely with its suppliers to produce parts for this repair. When parts become available, Ford will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available late first quarter 2020." At the time of this message it has been 16 months since this recall was issued and it is now quarter 2 of 2021 and parts to fix this problem are still not available. This is especially concerning, considering that another recall was issued last month, March 2021 (NHTSA recall number 21V158: The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.). the combination of these recalls is genuinely concerning and neither one is able to be remedied by Ford at this time. Given these life-threatening safety recalls, I do not feel safe driving the vehicle. But I can't in good faith sell or donate the vehicle under this condition as it would be egregious.
The contact owns a 2008 Ford Fusion. The contact had initially received a recall notice in 2019 for NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part for the recall repair remained unavailable. Recently, the contact stated that upon depressing the brake pedal, the brake pedal intermittently depressed to the floorboard, without warning. The contact also stated that after she had the vehicle repaired under NHTSA campaign number: 17V024000 (air bags) at mullinax Ford of vero beach (488 us-1, vero beach, fl 32962) the air bag warning light illuminated. The contact had taken the vehicle back to the dealer however, the dealer refused to service the vehicle for free under the recall, due to a failure within the center console of the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Ford Motor Company sent me several recall notices. When I responded to have the recall done by their mobile unit, they complied. I had no issues with my airbag light in the dash prior to the recall being performed. After the air bag recall was performed, the airbag light came on and stated on. I called Ford Motor Company and notified them of the issue. I was told I had to bring vehicle in to be diagnosed for a fee of $129 dollars. Again I had no issues with my air bag light prior to the recall being performed.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notifications of NHTSA campaign numbers: 19V904000 (service brakes, hydraulic) and 19V001000 (air bags). The contact stated that while her daughter was driving, the vehicle decelerated and came to a rolling stop with the brake pedal depressed, without warning. The failure recurred. The vehicle was taken to an independent mechanic who replaced the brake master cylinder. The failure recurred. The vehicle was towed to the lynn layton Ford dealer located at 3300 us hwy 31, Decatur, al 35603, where it was stated that the hydraulic control unit needed to be replaced however, the part was not available. The contact was told that the failed part could be replaced temporarily with a defective part, at cost, and to take the vehicle back for the recall repair when the recall part became available. The manufacturer was made aware of the failure but, offered no assistance. The vehicle was not repaired. The failure mileage was approximately 178,986.
My vehicle was in a accident involving a frontal crash of both vehicles in joliet and my airbags didn't deploy. I have since had my vehicle repaired by Ford recall of the airbags and now I have had to replace my brakes at least twice a year when I only travel locally with my car.
Dashboard around the airbag and defrosting agent is bulging and coming apart. I feel that this would be a malfunction if the airbag were to be deployed causing serious injury or death.
After the recall of the air bag. I never had the air bag light on the dash on. After the dealer fix my air bag it would turn and off most of the time but after taking the car back to get it check the light was not on the dash but after a few month the light is on now and it won't turn off the dealer ship want to charge me to fix the problem now it's on all the time even if I'm stop or moving on the freeway.
I schedule an appointment to get my airbag recall fixed on my Ford Fusion I took my car to the appointment was in there for about 45 minutes to an hour they came back to me told me they cannot complete my recall I had asked why they said because there is airbag bolts missing and we cannot complete the recall until we have those bolts so I was wanting to know that is it possible to register a car in pennsylvaniania with a faulty airbag system in it because the parts are missing which would have resulted in a nonrepaired system the vehicle does have an R title
I took my Fusion in for the airbag recall. The airbag was replaced and now the dash is slightly raised up and looks like the airbag is going to blow out of it anytime. Now the airbag light in the instrument panel is turning on and off randomly. I took my car back to the dealership who replaced the airbag and they say this is a common issue and has nothing to do with what they did. So now I do not know if my car is safe or not to be driving.
TL-the contadct owns a 2008 Ford Fusion. The contacct stated that the dashboard started to bulge in the passenger air bag area.. the vehicle was taken to the dealer plantation Ford, 707 state raod 7, plantation, fl 33317, they replaced the air bag inflator on the paddenger side according to NHTSA recall number: 19V001000 ( air bags ), also was advised that the manufacturer was not replacing the dasboards on that year and model ( only 2010 - 2012 models were beign replaced ). the dashboard was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2008 Ford Fusion. In approximately August of 2018, the vehicle was taken to battlefield Ford culpeper (10463 james monroe hwy, culpeper, va 22701) where the passenger side air bag inflator was replaced. When the contact retrieved the vehicle, she noticed that the edge around the passenger air bag was not even with the rest of the dashboard. Currently, a year later, the passenger side air bag could be seen because the cover detached around the edge of the dashboard. The vehicle was taken back to the dealer, but they would not repair the vehicle per the unknown air bag recall. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 160,000. The VIN was unavailable.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Eckenrod Ford Lincoln (5255 al-157, cullman, al 35058, (256) 734-3361) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the vehicle was repaired.
A D V E R T I S E M E N T S
- Roaring River, NC, USA